Vets4Pets - Bournemouth5 Victoria Park Place
706 Wimborne Road
The friendly team at your local Vets4Pets in Bournemouth are waiting to meet you!
Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need. At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.
Pet Health Plan
Open 24 hours a day. 7 days a week
5 Stars - 25-04-2017 - Michelle Holland
My beautiful dog daisy had an accident unfortunately she didn't make it. This vets showed great respect and kindness to us and did all they could. The reception lady gave me a big hug and they treated Daisy so lovingly.
5 Stars - 19-04-2017 - Penny Shaw
First class service at 11.30pm wonderful practice
5 Stars - 14-03-2017 - Teresa
5 Stars - 18-02-2017 - Gemma
I have been bringing my pets here since January last year, my main reason for moving was because they were recommended to me and at the last vets they were open normal working hours which isn't brilliant when you work full time and have a poorly pet. I first phoned here with an emergency and they told me to bring my dog straight down, they were very good with her as she is very nervous of strange environments and new people. I have since had to take my rabbits in and I have always had a decent explanation as to what is going on and the treatment options. I have had to phone late on a Friday night before some advice and the nurses on the phone I cannot thank them enough, very helpful, friendly and understanding. I have now taken out the £99 Vac4Life package for my dog and would recommend this as they have their annual vaccinations plus a health check in between. Very happy and very grateful.
5 Stars - 08-02-2017 - Emma
My cat recently got run over and needed a leg amputation. The care they gave him was excellent. I got daily updates from the vet and felt confident they were giving the best treatment. The staff are very caring and understanding and I think they are very fair with the cost of the treatment too.
5 Stars - 12-01-2017 - elaine
every one was so helpfully, from the lady that answered the phone, to the vet that we saw.you can tell they love animals. would not hesitate to recommend.and no over charging here for things you dont need.
5 Stars - 08-01-2017 - Nikki
3.8 Stars - 25-11-2016 - Maria
I went with my cat and the Vet was very kind with my pet. He took blood test for her and the next day a urine test. I paid for the blood test, they told me they were going to give me a phone call back the ones they had the blood test results. I went with my husband to give the urine from my cat they told me the same, they will call me back with results. No one , repeat no one has call me giving me the feed back, I gave my email address, my home phone number and mobile, I told them they can send me an email, because I cannot answer my phone in my work and I do not have an answer machine in my home. I received a letter requesting to pay the urine test, which I have paid, they told me they will send me the invoice by email, I am still waiting and still waiting for feed back. I have paid a service I did not received. I am really disapointed about them.
Vet ResponseWe are terribly sorry you received a negative experience of our practice. It is very rare that we receive a complaint due to our high standards and excellent customer service. We have 100's of satisfied customer's who are with us for many years, and an increase in new clients. Having investigated your situation thoroughly, the records showed the blood test results were received after midnight and recorded on the system. Unfortunately a Locum Vet was working that evening and inadvertently failed to pass the information over to the day vet, to contact you. I understand the Hospital Manager apologised profusely and undertook an investigation immediately on receiving your call (2 days after you had complained to this site) and she offered a full refund. I know it is a very worrying time when your pets are ill you want reassurance immediately and I totally understand why you sought another practice. From a practice perspective however, we have since changed our systems to ensure this mistake is not repeated again. Thank you very much for alerting us to your feedback.
5 Stars - 05-06-2016 - Lucy
Would like to say a heartfelt thank you to the out of hours team that treated my dog on Saturday evening after he managed to get a large object stuck in his mouth. Despite being busy with two other very poorly animals at the same time, Murphy was seen quickly and treated as if he was the only one there. The team were lovely, caring and professional and I would highly recommend this practice to anyone.
5 Stars - 12-07-2014 - Tom and Robin Vets
Robin Vet at Peterborough i was with for 10 years, moved to Bournemouth with Tom been with also 10 years. Exceptional caring, kind Vets who are trully inspirational to all animals, wouldnt go anywhere else Companion Care