Blacks Vets - Sedgley Surgery

63 Dudley Road
Sedgley
West Midlands
DY3 1TF

General

We are the practice where  Pets Come First

If you want your pet seen the same day, we will always find you an appointment - we want to be there for you when you need us! That's why we have convenient clinics at Lye, Sedgley, Causeway Green and Quinton with access to all the additional facilities of the main Dudley Hospital.

Appointments - Weekday at all our surgeries  9.00am - 7.00pm. Saturday appointments at Dudley Hospital 9.00am - 10.00pm and 2.15pm - 4.00pm, Causeway Green Oldbury 9.00am - 10.00am, Sedgley 11am - 12.00pm, Sunday appointments are at our Dudley Hospital 11.00am to 12 noon.

24 hour emergency cover is staffed by our own veterinary team of vets and nurses.

Special Offers

Save between 30 - 60% on vaccinations, flea treatment, wormers AND protect against Lung Worm by joining Protect My Pet Club
Keep your Best Friend safe with a microchip
Price Match Promise on Vaccinations

Please click here for more details

Protect My Pet Club

When it comes to keeping pets healthy and happy, we know that regular, preventive care can make a real difference. Thats why at Blacks Vets, we want to empower pet owners to provide the very best care for their dogs, cats and rabbits with a cost effective programme that promotes the very best in animal well-being.

Easy and free to join, Protect My Pet Club provides year round cover for common, preventable conditions. The programme includes regular boosters, treatments and health checks giving owners peace of mind that their pet is receiving the best proactive health care.

Please click here for more information

Opening times

Day Opens Closes
Monday 9:00 am 7:00 pm
Tuesday 9:00 am 7:00 pm
Wednesday 9:00 am 7:00 pm
Thursday 9:00 am 7:00 pm
Friday 9:00 am 7:00 pm
Saturday 11:00 am 12:00 pm
Sunday Closed Closed

Clinic reviews

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Friendly reviewed

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Blacks vets sedgley is a very friendly surgery. The girls are so lovely I have two border collies one Unfortunately a poorly dog who has Addison’s disease ( who was diagnosed by blacks vets). We visit the surgery every 6 weeks and have been for many years. I have only ever been treated with respect and friendliness and Patch my beautiful dog is treated with respect and love.He has regular blood tests and injections and this is done professionally and compassionately . I would highly recommend Blacks vets to everyone. I have had 5 dogs all taken to blacks vets and everyone has been treated with love until their end of life.

AJ reviewed

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I had my cat, Loonie, for 21 years and it was clear to me, she was at her end. I dreaded this day would come, but it had. I contacted Black's vets as my partner takes her dog there and she always raves how good Black's vets are. I contacted them and within the hour, we were booked in. After waiting patiently with Loonie and being asked by the receptionist if I would like some quiet time in another room with Loonie, I went into the consultation room. The lady vet there, from the off, was uncompassionate, direct and very matter of factual. Almost like this was a hinderance and inconvenience for her to see us. She took Loonie through to be prepped and 5 minutes later, came back and hurried me through. I can't remember what she said to me in the back room, where Loonie was lying motionless, as I was quite distraught with the whole situation. All I heard was a monotone voice, bleating what was about to happen. As she administered the purple coloured injection, I looked into Loonie's eyes and I thought, she's already gone. I sobbed. While I wanted things to be quiet and peaceful in those last seconds together, all I kept hearing were the stages of her death being droned out by the vet. I blocked her out and turned to the assistant. She at least looked sympathetic and put her hand on my shoulder to consolidate my loss and Loonie's end, to which I thanked her quietly. I was asked if I wanted to stay with Loonie a while but I was so angry, I just wanted to get away from the vet and say my goodbyes properly at home. I was told I could settle up at a more convenient time. I got a card from Black's with some 'Forget Me Nots' seeds in the post, sending condolences from Claire. A week and a half later, I went back to settle up the cost. I've been told that end of life injections for pets should be no more than £26. I was asked to pay £101.92. Respect for my Pet - 1 star as I don't think the vet showed any kind of compassion. Friendliness - 3 stars as the receptionist and assistant showed great compassion, in my situation. Value for Money - Had to give 1 star as 'The field is required' came up. Zero Stars as I don't feel that end of life for a loved one can have a value to and certainly not £101.92 for around 7 minutes work. Professionalism - 3 stars as the receptionist and the assistant certainly propped up the vets failings Cleanliness - 4stars as I don't really remember much about how clean it was as I was more preoccupied with my Loonie.

Vet Response

Dec 03

We are so sorry for the loss of Loonie. It is incredibly rare that we receive complaints. Our walls are filled with thank you cards from owners who feel we have gone above and beyond what could have been expected of us, even in times where their much-loved dog, cat or rabbit could not be saved. We understand that Loonie was your world, we know that it’s not possible to understand the full force of emotion of losing a pet unless you have sadly experienced it. We also know that we all deal differently and need different things at this difficult time. We are sorry that you feel the vet didn’t meet your needs on this occasion. The vet you saw is highly experienced and requested by many clients due to their high standards of commitment to pet care. We are glad you found support in our receptionist and nurse at the time. Thank you for taking the time to leave us your thoughts during a very difficult period, we value feedback so we can continue to learn and improve our service. Again, please accept our heartfelt condolences for the loss of your beautiful Loonie.

Elizabeth reviewed

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Would not trust anyone else with my precious fur babies

Rosemary reviewed

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Excellent staff and service Client for over 50 years

Jan H reviewed

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I've used Blacks for many years,they have always shown the upmost care & compassion

Honey reviewed

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Dexter reviewed

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Always clean and welcoming at Sedgley branch. Staff all very friendly and go out their way to be helpful. Vet Hannah is amazing... my dog loves to see her ( in fact all the staff) and I feel her consultations are thorough, professional, and she uses a holistic approach. Always trust her opinion and advice.

Mr F reviewed

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kez reviewed

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Took my cat to see Hannah the vet for his booster hes a little on the porky side but she was so nice about it and thanks to her advise he is now loosing weight . She is kind and caring and I would trust her and her lovely sedgley team with my pet anytime

Judy reviewed

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Always a pleasure to go, friendly helpful staff and Vets.

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