Coastway Veterinary Group - Brighton Pet CentreFreshfield Business Park
The Coastway Veterinary Group aims to provide an affordable, professional service for all of the south coast's pets. We offer:
- Five local surgeries in Brighton, Rottingdean, Woodingdean, Portslade and Shoreham
- Full Hospitalisation and diagnostic facilities with on-site laboratory
- Practice based and visiting consultants covering most specialist disciplines
- Our own on-site out-of-hours emergency surgery in central Brighton
- Money saving nurses clinics for minor problems and elderly pets
- A modern air conditioned cattery for medical and holiday boarding
- A Veterinary referral service for specialist cases
5 Stars - 21-03-2018 - Derek
Coast way Vets not only Care for your Companion/Pet but they show care and compassion to you when they speak to you, they put you at ease explain what they plan to do at the same time keeping your costs as low as they can! Charlie the Cockatiel had a bleed after a beak trim, I panicked called them at 11pm was told to bring him straight away and would not incur any out of hours charges ! They even explained that they would like to keep him overnight for observation ! I believe that they have gone over and beyond my expectations ! No Previous vets have been so kind to any of my Avian Companions or my neighbours ! So I would recommend "Coastway Vets" to anyone that has a sick or injured Pet/Companion !the surgery is spotless well laid out and Disabled Friendly (It even has a Disabled toilet facility) The Staff are friendly Professional yet caring and I believe compassionate about their work,you feel it as soon as you walk into the Surgery .
5 Stars - 22-02-2018 - Frenchie
Amazing staff and vets care sa was amazing with my little boy through this difficult time also the other nurse and vet who helped calm my baby boy I am heartbroken but wanted to thank u all for all u done for Lavanti and of course the receptionist who kindly arranged my appointment once again thank u all amazing pveterinay hospital
4.4 Stars - 06-01-2018 - Matthew wood
We went to Coastway for several visits with our cat. The staff were always been helpful and friendly. When we unfortunately lost our lovely moggy they were so kind and looked after us well.
4.6 Stars - 12-11-2017 - Rachel
I see celeine the exotic vet for my african pygmy hedgehogs she has seen princess. albie .wilson.tula.and most recently button (now lucy) i foster hedgehogs for the national exotic hedgehog rescue and some come in in awful conditions needing emergency care i rang on tuesday afternoon on finding my new foster id picked up that day had blood in her urine i got a appointment a hour later with celeine who is brilliant she is so confident and understands the fees are paid by a charity never adds unneccersary costs onto there treatment sadly i need to return with lucy as the bleeding has continued after antibiotics but i feel confident she will be well cared for i also use the vet for my own aph i currently have 10 altogether as so many are mistreated and given in the the charity thank you for being so amazing
1.6 Stars - 03-11-2017 - Jackie
Asked for short term credit after 9 years of loyal custom. Instead they refused to treat our dog and when challenged on their policy they have concluded that we should take our pets elsewhere. Disgusting behaviour and profit over care.
Vet ResponseThank you for your review. As a practice we won’t tolerate threatening or abusive behaviour at any time towards our staff and support their decision on this occasion not to extend you credit. We are unable to offer credit except in exceptional circumstances and this policy is clearly explained at each of our surgeries.
5 Stars - 31-01-2017 - lara
i am writing this review in gratitude to jenny hill and all the team at coastway who cared for harry when he was ill last year with an intussuception.he required emergency surgery and i am so grateful to jenny and the team for saving him,and jenny has been good with follow up visits and sorting out his diet for him.
5 Stars - 31-01-2017 - Ceri
We recently visited Coastway as we needed an emergency appointment over the Christmas period. We were so impressed with the standard of care we received that we have now permanently registered both our pets at the Brighton surgery. All staff have been so helpful and reassuring and Emiliya has even called me a couple of times to check on our dog's progress. I couldn't recommend them more!
5 Stars - 19-12-2016 - Janine
Recently our indoor cat Pooh Bear went missing for six weeks. Fortunately he is chipped and after six long weeks we had a call to say he had been found. Our delight soon turned to horror when we collected him it was apparent he hadn't eaten for six weeks and he was completely emaciated and very poorly. The consensus waa he had probably been locked in somewhere and had survived on water. Upon arriving at Coaatways he was seen straight away and the next few days were critical due to the danger of refeeding him and turning his system round from a state of starvation. Thank god Jenny Hill was on board and not only provided excellent care but more importantly pre empted complications that were likely to arise. I have no doubt her expertise and dedication saved his life! Her dedication is exemplearary Staying on after night shifts so she could provide continuity of care aswell as ongoing e-mails after his discharge. The Nurses and receptionists are also excellent caring staff who continue to support us and are always happy to answer my endless calls and provide Pooh Bear with the love and cuddles he needed while in their care. I really can't praise all of you enough for an excellent service. Keep up the amazing work guys you really are a fantastic team. Thank you. X
5 Stars - 18-05-2016 - Elaine and Steve smeeth
We had reason to take our 1 year old gsd Bruno to see the vet today,we always try to see Matt or nurse jay,as Bruno knows them,they are soooooo kind to us and to Bruno,we feel that ALL staff there,inc reception staff,love Bruno nearly as much as we do,we were seen quickly,Matt was extremely kind and helpful to our fur baby,who was and somewhat still is in pain from his rear leg,but Matt put our minds at rest that it's nothing serious and even asked me to phone nurse jay tomorrow to update him,and if necessary go back with Bruno,how lovely is that? Nothing is too much trouble for reception staff to vets,fabulous practice,fabulous staff,and fabulous treatment,
4.8 Stars - 13-01-2016 - shazza
Coastway has a reputation in Brighton of being a touch more expensive than some other practices. However, I would urge you to forget that for so many reasons. From the initial call to ask for help, through to the speed of the appointment, the knowledge, kindness, empathy, enthusiasm of every single person in who works in that practice is first class. Coastway folks, thank you so very much.