Hay Veterinary Group - Hay On Wye

Greenfields
Forest Road
Hay on Wye
Herefordshire
HR3 5FA

General

Hay Veterinary Group is an Independent, family run mixed practice caring for Pets, Horses and Farm Animals throughout Powys and Herefordshire

  • 15 minute consultations for pets
  • Separate cat, dog & isolation wards
  • 2 Operating theatres, Dental suite, Digital X-ray suit & Ultrasound
  • In-house laboratorySeparate cat, dog & isolation wards
  • Lots of parking available
  • A dedicated farm team committed to ensuring that our service for farm clients is second to none
  • Hay Vets Equine offers you a local, affordable, expert service

Opening times

Day Opens Closes
Monday 8:30 am 6:30 pm
Tuesday 8:30 am 6:30 pm
Wednesday 8:30 am 6:30 pm
Thursday 8:30 am 6:30 pm
Friday 8:30 am 6:30 pm
Saturday 9:00 am 12:30 pm
Sunday Closed Closed

24 HR EMERGENCY LINE 01497 820 863

Clinic reviews

5 Stars - 27-02-2017 - as above

Recently we have had on-going difficulties with two animals and have had a number of consultations, including two home visits and problems at the weekend. We have been incredibly impressed with the way vets liase with each other and it is usually possible to see a specific vet if necessary. I have found that vets also follow up with phone calls if necessary. Overall the attitude of vets - in this case Hannah, Kate and Helen, and the other staff helped us through quite a stressful period.

4.8 Stars - 20-02-2017 - John

We have used HayVets since moving to the area about 16 years ago. They have looked after two dogs for us right through to the end of their lives. We have always found the vets to be a friendly, caring and thoughtful team to deal with. Now we are about to embark on searching for a puppy and we'll be in for the immunizations and annual checks.

Vet Response

Thank you for your review - we really appreciate your feedback. We look forward to meeting your new puppy soon! In the meantime, if you have any questions about choosing a puppy, please don't hesitate to get in touch.
20-02-2017

5 Stars - 06-02-2017 - Paddywack

Having recently moved into the area we feel so lucky to have found Hay Vets. In a very stressful situation both our poorly woof & ourselves were given the utmost care & respect - Both Vet Louise & Laura's knowledge of our situation made the world of difference,especially as we have a rescue animal who is absolutely terrified of visiting the vet & who never fails to play up! Louise & Laura were stars & took it all in their stride managing to calm our dog down & in turn.....me too :-) Thank you so very much.

5 Stars - 02-01-2017 - Trevor

5 Stars - 19-11-2016 - Emily

Staff went out of their way to help me with two problems with my pet dog. Firstly she pulls terribly when on a lead. They ordered in three different harness leads for me to try, one of which I purchased and it worked! The second is she bolts her food. They recommended an inexpensive feeding bowl shaped like a maze and it's certainly slowed her down. This is on top of the great service I have had in the past when I had her spayed and during her regular health checks.

5 Stars - 10-11-2016 - Jane

Having recently moved to the area we were very anxious to find a vet practice that we would like and trust and we are so relieved to find Hay Vets! Not long after registering we had a very poorly cat who had to be put to sleep and that was done with such care and compassion by Barney. We have since had problems with our new kitten (maybe no longer a kitten as he is now one!) and our other cat, both have had excellent care by Kate and the team. Kate has been great, giving us and our cats such care and support. It is so important to have a vets that appreciate just how important your pets are and ensure that they get the best care and we are pleased to say that we are not disappointed in any way, thankyou.

Vet Response

Thank you so much for your very kind words. It's a pleasure to care for Henry and Bryn - both such lovely cats!
11-11-2016

5 Stars - 02-07-2016 - Yes

Our cat is almost 22 years and has a very good quality of life. Thank you to the whole team who helped him recover from a nasty chest infection and to Helen who had to do a very tricky dental on him. They will help you make difficult decisions when the time comes with sensitivity. Thank you Kate who sent us a beautiful card when our 19 year old was 'put to sleep.'

5 Stars - 26-06-2016 - John

It is always hard when the time comes to put down a much-loved pet. We were hugely impressed last weekend with the professional help in making such a decision and the sensitive manner in which our gentle old dog was put to sleep. This must be a part of the job that vets hate and to do it so well takes skill and humanity. We are grateful.

4.8 Stars - 23-05-2016 - Burton

A great balance of informed and friendly staff building confidence in the care of my cat

5 Stars - 19-09-2015 - Lin Seal

I needed an emergency appointment while on holiday nearby with our greyhound. This practice could not have been better, within 2 hours our dog had been treated by the wonderful staff and is now already making a significant recovery. Many thanks. Lin Seal.