Hillman Vets - Weston St Branch109 Weston Street
- At Hillman's we are all dedicated to pet care
- Looking after pets of the Walsall, Lichfield and Cannock area
- We pride ourselves in treating every patientas an individual
- 24 hour emergency service provided
- Branches in Lichfield Street Walsall, Weston St Walsall, Cannock, Lichfield, Brownhills and Darlaston
Pet Health Club
|Monday||8:30 am||7:00 pm|
|Tuesday||8:30 am||7:00 pm|
|Wednesday||8:30 am||7:00 pm|
|Thursday||8:30 am||7:00 pm|
|Friday||8:30 am||7:00 pm|
5 Stars - 30-06-2018 - Karen askey
Took my my cats there many of times, lovely and friendly, won't go no were elsewhere , got to give them a ring this week to sort my Merlin out,
2.8 Stars - 30-07-2017 - Ian Smallman
Difficult to deal with. The manager does not appear to have email address so difficult to communicate problems as unable to take calls whilst working. Appointments made when no vets available as 1 vet shared between two sites. Customer Service shocking - Practise Manager (Customer Services Manager) offered to write off 2nd visit fees, however, this was an all inclusive plan paid for when dogs were puppies. Very frustrating indeed.
Vet ResponseWe regret that Mr Smallman’s appointment had to be altered as a result of staff shortages. A lot of veterinary practices are struggling to recruit vets at the moment. While we continue to have vacancies we occasionally have to re-schedule appointments as a result of staff illness, holidays or because of pressing clinical needs. We have repeatedly apologised to Mr Smallman for the inconvenience caused and offered him ex gratia tokens of regret and thus I am disappointed that he has decided to speak so negatively about us. Our constant endeavour is the welfare of the patients under our care and to provide the very best client service that we can.
5 Stars - 29-12-2016 - Jackson
I was so amazed how much they really cared.Time listen and explain.If you are in the weston area i strongly recommend the practice so friendly so kind a big thank you from me for so much help time compassion.
4.8 Stars - 16-06-2015 - Joannefirstname.lastname@example.org
Having used this practice since 1989, I know Richard Hillman is an extremely talented vet and cares deeply for animals. The other star to shine within Hillmans vets is Emma Leyland who is very gifted. Hopefully the junior vets will learn from the senior team and also become outstandings.