Medivet Horton -Wingrave VetsHorton Retail Centre
KT 19 8HJ
Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices. Our branches can also provide access to 24 hour services.
As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 600 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.
We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.
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4.8 Stars - 17-05-2019 - Georgie
Vet is situated locally. The vets are always pleasant. They are professional.
5 Stars - 14-05-2019 - Sammy R
My 2 boy cats do not like going to the vets but they don’t mind being seen by Sophie. My cat Rio relaxes on the scales and lets Sophie cut his claws. My cat Jacob doesn’t like being moved around but lets Sophie. My mum takes the boys to see Sophie and now looks at her as a friend not a vet. Basically my cats and mum love Sophie.
4.6 Stars - 31-07-2018 - Alison
Vet Sophie was very knowledgeable and gave good advice regarding my cat
5 Stars - 08-06-2018 - Karen
Very friendly and helpful staff always try to fit my dogs in when requested
5 Stars - 28-04-2018 - George
Ilka always looks after our Goldie Would not go anywhere else
1 Stars - 31-10-2017 - Devastated
Called the practice in an emergency to put my dog to sleep who had cancer. I was told they were busy and to call back in 2 days (so my dog would be suffering) or they cud squeeze me in a 15 minute quick appointment before vet leaves for another clinic. I was disgusted no one cared about either me or my dog in this desperate situation. I told them I would find a vets that really cared and wouldn't rush my dogs last moments (euthanasia).
Vet ResponseThank you for your review. We are sorry you felt dissatisfied with your experience at Medivet Horton. Your pet’s health and welfare is always our first priority, and we pride ourselves on offering the highest standard of veterinary care. In this particular case, we are unable to identify this interaction, as it has not been recorded on our client database but we would like to send our condolences to you and your beautiful dog. If you wish to discuss this further then please do not hesitate to contact email@example.com at your earliest convenience. Kind regards, The Customer Experience Team at Medivet.