General

Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices. Our branches can also provide access to 24 hour services.

As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 600 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.

We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.

Opening times

Open 24 hours, 365 days a year

Clinic reviews

1 Stars - 04-09-2019 - bruce pemberton

5 Stars - 02-09-2019 - F. Lewis

Normally a Medivet Hayes client but last night at 11pm had to take one of our dogs, Flossie, to Richmond for what seemed to be an emergency. From initial contact by phone to leaving later we could not have been dealt with in a more respectful, caring and helpful way. Full marks but then we always expect that from Medivet!

1.6 Stars - 19-08-2019 - Caroline

5 Stars - 27-07-2019 - Thomas

Our beloved family dog Toby was cared for and respected in his final hours. We especially wish to thank Natasha for her dedication and commitment to both our family needs and Toby's needs. Thomas, Marian and Amy Blewitt

3.2 Stars - 12-06-2019 - Lovedogsforever

4.8 Stars - 16-01-2019 - Mabel ?

1.6 Stars - 06-12-2018 - GreedyMedivet

Vet Response

Thank you for taking the time to review us and we’re sorry that our service fell short of your expectations. We would welcome the opportunity to discuss your experience with us directly, so if you are happy to, please contact the practice at your earliest convenience. Kind regards, The Medivet Team, Richmond
11-12-2018

3.2 Stars - 03-12-2018 - Heather McColeman

I am astounded. I took my cat in after a fight as he had a bite near his tails as a precaution, the treatment was shave his fur around the wound and antibiotic injections he had no abscess. The cost £186.00 Wow. I got one of the younger vets who seem to go over the top. He had a plastic collar which lasted all of an hour as it was so big he couldn’t drink or eat and given two medicines which were not necessary and never opened but I can’t return one of which cost a whooping £69.00 I am registered with the practice and Yoreum always gives sound practical advice and does not issue or do unnecessary procedures. I feel this amount of money for a simple cat bite is unnecessary You should be informed of the price of medicines before you are given them. Sorry to be so negative I will continue with practice because of Yoreum but be very cautious in future.

Vet Response

Dear Heather, Thank you for your feedback. We’re sorry that your visit with us made you feel this way, as we always strive to deliver the highest standard of client and patient care. We would welcome the opportunity to discuss your concerns with you directly, so if you are happy to, please contact the practice at your earliest convenience. Kind regards, The Medivet Team, Richmond
04-12-2018

4.8 Stars - 13-11-2018 - tracy

Great vets practice, always easy to get an appointment. Friendly helpful service and amazing caring vets.

5 Stars - 12-11-2018 - Sally Humphrey-Evans

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