Medivet The Vets Greenwich

15a Greenwich South Street
Greenwich
London
SE10 8NW

General

Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices.

As part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company.  Our staff aim to provide a welcoming and professional environment for both pet and client.

We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.

Opening times

Day Opens Closes
Monday 8:30 am 7:00 pm
Tuesday 8:30 am 7:00 pm
Wednesday 8:30 am 7:00 pm
Thursday 8:30 am 7:00 pm
Friday 8:30 am 7:00 pm
Saturday 9:00 am 11:30 am
Sunday Closed Closed

Clinic reviews

5 Stars - 16-10-2017 - Trudy

2.4 Stars - 25-09-2017 - Carl

All the reviews here seem to be 5*! In the interests of objectivity, I recommend viewing an independent reviewer such as Trustpilot - you will find a very different consensus at https://uk.trustpilot.com/review/www.medivet.co.uk. If you visit that site you will find endless comments about poor communication and inflated prices that are very familiar to us, along with a general consensus that, while the vets all appear very kind, Medivet is essentially a huge money-maker - there is nothing wrong with turning a profit, but when your vet seems more concerned about selling his own 'dog perfume' (prominently placed on the reception desk) than essential animal welfare, alarm bells ring. Our own experience is that our dog's hip replacement had complications, which were neglected until the window for remedial surgery - which had a "good prognosis" but would obviously have cost Medivet money - had passed; our only option now is drastic 'FHNE' surgery which involves removing all the hip parts and creating a hip joint supported by muscle alone, as opposed to a fully-working hip replacement which would have been 'as good as new'. After escalating complaints, this last-choice operation has been grudgingly offered at zero cost, but this offer does not include essential post-op therapy which could cost us a further £800 on top of the c£5,000 we have already spent - to put it bluntly, we have been offered a very much inferior option (in terms of our dog's long-term health and fitness) that will cost Medivet c£2,000 but for which we will have paid c£6,000. Unless there is some last-minute change of heart on their part - highly unlikely at this stage, it seems - we may be going to court, pending final advice. Avoid this company at all costs (and, believe me, the costs will be considerable, and not only financially). Medivet "reserve the right not to post reviews", so it will be very interesting to see if this actually appears. Please do not take my word on all the above - a quick internet search will open your eyes (very wide).

Vet Response

Thank you for your feedback, we are saddened to hear you feel you have had a negative experience on this occasion. We work hard to deliver an exceptional level of care and support for both clients and their pets. Kind Regards Customer Experience Team at Medivet
29-09-2017

5 Stars - 20-09-2017 - Marie

You have a very friendly approach, it's like being part of a family. The staff is very professional and efficient.

5 Stars - 19-07-2017 - keena Cummins

5 Stars - 27-06-2017 - GQ

Everyone at this vet is so lovely, they treat out pets with such kindness and compassion. We are always confident that our pets will be well looked after and receive the best possible care at this vet.

5 Stars - 03-03-2017 - Janelle

I have taken my boy here ever since he was born. Vitor and the staff have always been friendly, helpful and caring. They also showed genuine concern after my cat was hit by a car making sure I rang in to let them know he was recovering. Vets are expensive and I really feel I get value for money!!

5 Stars - 27-02-2017 - Tracey

What a lovely caring team. Very professional and you could tell they love what they do and the animals they care for.

5 Stars - 19-01-2017 - Gill

Very friendly staff and well informed vet. Always courteous and although busy you feel that they concentrate on the animal they have in the room. Very calm atmosphere.

4.6 Stars - 04-01-2017 - Gibson cat

The vet is very caring in his approach and always communicates every treatment decision and the rationale for such treatment for my cat. The reception staff are also very friendly and helpful.

5 Stars - 20-12-2016 - Linda

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