Norwich Sprowston Veterinary SurgeryCompanion Care Vet Surgery
Inside Pets at Home Sprowston Retail Park
- Highly experienced vet professionals
- Owner-managed surgeries so that you get to know your team
- Modern equipment and extensive facilities
- Full range of treatments from health checks to emergency operations
- Complete convenience - open 7 days a week, plus extended hours!
- Inside Pets at Home: a one-stop shop, with parking too!
- Value for money
|Monday||9:00 am||7:00 pm|
|Tuesday||9:00 am||7:00 pm|
|Wednesday||9:00 am||7:00 pm|
|Thursday||9:00 am||7:00 pm|
|Friday||9:00 am||7:00 pm|
|Saturday||9:00 am||5:00 pm|
|Sunday||10:30 am||4:00 pm|
4.8 Stars - 31-08-2017 - Marie
We recently lost our beautiful cat Mister Lennox at age 17. Having used this vets for his whole life I cannot rate them enough, each vet, nurse and receptionist we have ever met have been kind, knowledgeable and caring. Over his last few weeks we spent a lot of time in contact with the practice, whether it be there or on the phone and you should all pride yourselves on your great service. I cannot thank you enough for your care throughout his life , up to his last moments, and the card we received after he passed. Whilst our hearts are still broken, when we feel ready to get another pet we will most definitely use you again.
2.4 Stars - 01-08-2017 - Mr Murphy
3.4 Stars - 09-06-2017 - Dr Shaun Marrison
1 Stars - 21-04-2017 - Collie
5 Stars - 25-02-2017 - Paul
Saw Emily at Companion Care inside Pets at Home, Sprowston, Norwich as an emergency appointment for our rescue dog Henry. She dealt with his problem with great care and kindness. Thank you Emily and the team at Companion Care, Sprowston.
3.2 Stars - 05-05-2016 - Christine Fish
Your company must have spent thousands on the refurbishment of the store but little thought was given to the floor covering. Dogs are unable to grip on the flooring and this makes them very distressed. On our visit yesterday it was very embarrasing for us and scarry for our retriever. We are having to consider changing our vet as this access is not good.
Vet ResponseThank you for your review and your comments. We are aware that some dogs have battle with the floor type. It is a standard floor type for hospitals and practices in areas that need to be kept hygienic. We are more than happy to offer consultations downstairs (which has the original flooring) or at our side entrance which has direct access to the practice off the pavement. If this would be helpful in future then please let our reception know when you book the appointment and we would be please to help in any way we can.
5 Stars - 18-03-2016 - JaneMary
I am currently bring my little dog Lucy for follow up treatment for a dog attack and the staff have been amazing , consideration for her needs is uppermost in there treatment
5 Stars - 24-10-2015 - Sally WJ
We have been using this practice for many years and have nothing but praise for the caring and professional service we have received. Our cat has a very tricky allergy problem and the vets are always so understanding and thoughtful about how to help with this. When our much loved older cat had to be put to sleep they were so compassionate and kind and when we had trouble with a cat flea collar causing an allergy flare up they acted with understanding, refunding our money fro the collar and helping to defray the cost. Although we now have a long journey to get to the practice from our home near Thetford we have chosen to remain clients here because we have real confidence in Robert, Riaan, James and all the team.
5 Stars - 08-10-2015 - suewatmore
I had to have my border collie put to sleep because he had incurable cancer and had lost all his strength. Icannot express how caring and compassionate all the staff were. Iwas so upset but all the staff were fantastic and so compassionate I would use this practice again when I feel its the right time to have a dog again thankyou for all the years you looked after us
5 Stars - 22-08-2015 - Tyson
I wanted to just say a big big thank you to the vet we saw today who was called James, he was very patient, kind and friendly towards our dog who is very nervous and stresses out at the vets, but James took the time to allow our dog to calm down and he tried many different ways to make our dog feel at ease (which none of the other vets have ever offered before) this is the first time in years that we felt really happy with how our dog was given his yearly injections, honestly can not praise James enough for what he did today, thank you very much, and will hopefully be requesting you again next year