General

  • The surgery has been established for more than 40 years¬†
  • We at Tender Paws consider oursleves as professional, dedicated and a caring team of vets, nurses and receptionist.
  • Our mission is to provide a high quality service in all aspects of veterinary care.
  • We offer diagnostic and therapeutic services, state-of-the-art surgical suite, radiology services, dentistry, in-house laboratory facilities and maintain a complete inventory of pharmaceuticals.
  • We also carry out Dietary and behavioural counselling and individualized flea control programs.

 

Opening times

Day Opens Closes
Monday 8:30 am 6:30 pm
Tuesday 8:30 am 6:30 pm
Wednesday 8:30 am 6:30 pm
Thursday 8:30 am 6:30 pm
Friday 8:30 am 6:30 pm
Saturday 9:00 am 3:00 pm
Sunday Closed Closed

Clinic reviews

5 Stars - 13-12-2016 - Shaun + Poppy

A wonderful place to take animals in need of attention. Our cat was taken recently who had a rather nasty wound and I was seen quickly, professionally and plenty of the right kind of loving care that she needed. Thank you for helping Poppy with her recovery.

Vet Response

Thank you for reviewing us. We remember lovely purring Poppy, is her fur growing back now? We look forward to meeting your other cats :)
05-01-2017

5 Stars - 12-12-2016 - Sarah

After registering with Tender Paws in 2012 i couldn't be happier with my decision. They are the most compassionate and understanding practice I have come across. Being an exhibitor, judge and breeder I have a lot of friends with dogs and obviously we discuss our vets and all aspects of the care they provide. I feel incredibly lucky and blessed to have found Tender Paws as not only are they Caring & Compassionate, they listen to you and don't look at you like an idiot who knows nothing about animals and will take your concerns and ideas onboard. All the staff are extremely friendly and welcoming and knowledgable in their specific fields, I trust James wholeheartedly with my Chihuahuas which for anyone who knows me this speaks volumes since I can be slightly (read majorly) neurotic when it comes down to the care of my dogs (they're on par with my daughter). Albeit joking he has a fear of the breed he handles them with care, shows interest in me babbling on and is very thorough on examination. He explains everything clearly and well and shows me everything. I have learnt so much in the time he has been at the practice and that I am so grateful for. His rapour with all his clients is friendly yet professional. At difficult times the entire surgery show such kindness and compassion and add some really beautiful little touches which really mean a lot and help make that pain a bit easier. The surgery is always clean, they are well priced for the area and I couldn't recommend them enough to anyone. I wouldn't want to go anywhere else.

Vet Response

Thank you for such a lovely review. We always love seeing you and the chi's and especially when you have a box of furry babies!!
14-12-2016

5 Stars - 19-11-2016 - Claire fennell

I visited tender paws this morning and can't speak more highly of them. I was seen by Anna who checked my dog so thoroughly and when he needed an X Ray because he is so good they did it on the spot without adding a sedative cost as he stood still. I waited for result whilst sitting with my dog. we also had blood test which were available in 15 minutes too. Wow. Amazing service. Was even offered tea and coffee ! Price was amazing too. Wouldn't think twice about going back.

Vet Response

Thanks for the lovely review! When you're next passing why don't you both pop in for a treat and a fuss!
01-12-2016

4.8 Stars - 07-08-2016 - E LARDER

Several of my chinchillas (rodents) have required attention and I'm grateful to have found a practice that can deal with them. One animal in particular suffers with bad teeth and mouth ulcers and Dr Carter is able to examine his back teeth and trim his front teeth without the necessity of knocking him out - which greatly reduces the stress he endures. He is now thirteen years old and would not have survived this long without the care of this practice. Unfortunately not all animals requiring attention respond positively. One Chinchilla had an abscess that would not heal, despite the use of three different antibiotics and an operation to remove it. Once it became apparent that the Chin would not improve, the hard decision was made that euthanasia was the only proper course of action and this was duly carried out with the greatest care and compassion. In my opinion the vets and support staff at Tender Paws are extremely kind and caring professionals, with the welfare of the animal foremost in their thoughts.

1.6 Stars - 18-07-2016 - Annie

For 4 years I kept telling the vets at this practice that something was not right about my dog's breathing. After 4 years, I got given Piriton for my dog, only after I insisted that something was still wrong, and was fobbed off. My dearest dog Chloe died as a result of her being unable to breath and her poor heart gave up. I am heartbroken that my poor dog had to suffer like this as a result of me not being listened to!

5 Stars - 01-07-2016 - FK

We had a couple of emergencies & were with another well known vets but they never seemed to be there we brought our dog here she wasn't even registered & was seen immediately we have registered both our dogs with Tender Paws now as we were so impressed with the care & the fantastic staff I would highly recommend. "its not all about profit but about the animals which can't be said for other vets"

5 Stars - 14-04-2016 - Sarah C

I had my beautiful old cat, Charlie, put to sleep 2 days ago. The care and time taken was lovely. No one rushed me or judged me. His final moments were lovely. Thank you for helping me allow my 19 year old boy to die peacefully.

5 Stars - 05-03-2016 - Les Batchelor

My most difficult decision, thank you James and the so respectful young lady helping you. Fifteen & a half years of pleasure with my boy Minstrel a beloved chocolate Labrador, I will miss him so. All carried out with care and dignity for both Min. My wife and I. You have cared for Minstrel for so time now I cannot thank you enough Les

5 Stars - 15-12-2015 - Shirley and Alex

Hector our lovely standard poodle was cared for by Teder Paws for the last 6 years. We were always very satisfied with the care given. All aspects of the practice from admin staff, through to nurses and vets were first rate and Hector was (as far as that was possible) relaxed and happy with his visits. At the age of 14 Hector's life came to an end and he was put down by James, the vet. The surgery handled this horrible necessity brilliantly to minimise distress to Hector and to allow us start our grieving without unnecessary upset. Finally a few days after we received a "sympathy" card signed by all members of the practice. That card means an awful lot to us. Thank you Tender Paws for everything!

1 Stars - 10-12-2015 - Harriet

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