Vets Now CaterhamGuards Avenue, Coulsdon Road
GeneralYour local Vets Now emergency vet Caterham has been here for pets through the nights, weekends, 24 hours on a Sunday, and bank holidays for more than 9 years. Offering out-of-hours emergency vet care for dogs, cats, and small animals, you can find us based within Village Animal Hospital when your local vet is closed.
Monday 7.00pm – 8.00am
Tuesday 7.00pm – 8.00am
Wednesday 7.00pm – 8.00am
Thursday 7.00pm – 8.00am
Friday 7.00pm – 8.00am
Saturday 12.00pm – 8.00am
Sunday Open 24h from 8.00am
5 Stars - 18-01-2019 - R Mason
Excellent throughout from the telephone receptionist through to the Vet. We were seen very promptly & our pet was kindly & professionally treated by lovely staff.
Vet ResponseHi R Mason, thanks so much for your lovely feedback, it’s great to hear our team were able to help.
5 Stars - 11-01-2019 - BigDaddyAJ
We bought our 5 week old puppy to be checked as a PDSA Emergency. We were seen immediately & the puppy was taken to the vet. The vet came out and explained exactly what she had done & why. She also gave us some useful tips. We were totally satisfied with the service which was prompt, friendly & professional. Would recommend.
Vet ResponseHi Bigdaddyaj, thanks so much for your lovely feedback, it’s great to hear our team were able to help and that your pet is doing well.
4.6 Stars - 29-12-2018 - Jayne
Sadly my dog had to be put down but Lionel and his team were amazing with her
Vet ResponseDear Jayne, we really appreciate you taking the time to tell us about your visit to Vets Now Caterham. I’m so sorry for your loss, it’s never easy to lose a much-loved pet.
5 Stars - 27-12-2018 - Lorraine
Absolutely wonderfult vet. So friendly, welcoming, truly amazing service. Highly recommend. Extremely attentive. Simply amazing. Thank you
Vet ResponseHi Lorraine, we really appreciate you taking the time to tell us about your visit to Vets Now Caterham. We'll pass your kind words on to the team.
5 Stars - 27-12-2018 - Emz
Very polite very careing about my dog what a nice bubbly friendly lady
Vet ResponseHi Emz, thanks for your positive feedback, I’m glad our team were there to help.
4.4 Stars - 27-12-2018 - Paul
Superb professional vet - extremely clean - very welcoming- my cat liked her- expensive
Vet ResponseDear Paul, thanks so much for letting us know how we did. I’m glad you were happy with the service you received. Unfortunately, an out-of-hours pet emergency service is more expensive than daytime general practice, much like it is for other out-of-hours services in other industries. We've broken down where our costs go here if you'd like to find out more: https://bit.ly/2ybF2sc.
2.4 Stars - 20-12-2018 - Denise
I felt the price although out of hours was overpriced I was there to have my 18 year old cat putcto sleep .. £320.00 for a very quick appointment was so overpriced I was in and out in 5 minutes .. I didn’t feel supported and although it was quick for my cat I would not recommend this sevice to others .. not in un caring but not caring either so wish I could have had my usual vet .. not a service I’d want to go to again
Vet ResponseHi Denise, I’m sorry to hear you’re unhappy after your recent visit to Vets Now.