General

Vets2Home - Peaceful Pet Goodbyes is founded and run by UKs leading and certified Hospice Vet, Dr Suzen Gregersen, CHPV MRCVS and her small, caring team of home visit vets in Sussex, since 2005. They offer professional at home end-of-life veterinary care, palliative medicine and home pet euthanasia 24/7 and are mobile vets that come to you, specialising in a peaceful goodbye for your pet at home - without stress, worry or travel. A very peaceful goodbye in the safe comfort of your pet’s home.

  • The Loving Choice” - gentle pet euthanasia at home by caring, mobile vets
  • 24/7 advice, support & urgent home vet visits for a peaceful pet goodbye
  • Gentle & dignified home pet euthanasia - always with a pain-free sedation first
  • Personalised medication and care plans for a good quality-of-life for as long as possible
  • We believe putting a pet to sleep at home, is the very last gesture of love

Clinic reviews

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Caroline E reviewed

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I cannot praise Suzen enough for the way she made Bengys end be the most caring, compassionate experience. At one of my most heartbreaking times it made all the difference that I can look back and I know I arranged her to help him and did all I could for him right up to his final minutes .

Benz reviewed

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We can’t thank Suzen enough for looking after Benz today at this very sad time for our family. Wonderful caring and professional person who gave us our time to say goodbye and with dignity to our beloved boy. Thank you Suzen, today has been made easier by having you here.

Jane reviewed

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Joaquin was like an angel, an angel of mercy who came to ensure that our little cat Gemini had the most peaceful, stress free and gentle send off we could ever have wished for her. He was so kind, compassionate, unobtrusive, discrete, respectful, gentle, unhurried yet highly professional. It was amazing for our cat to be able to let herself go so easily because of this and die on our lap at home where she felt safe and loved. The aftercare was so thoughtful, the cards and poems we received from Joaquin. The whole experience was above and beyond what we could have imagined. We have recommended wholeheartedly vets2home to our friends. Thankyou for helping us all to move on.

Jai M reviewed

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I can’t praise Suzen enough for the way she helped me find peace with one of the most difficult decisions I’ve ever had to make, in deciding it was time to let my beloved German Spitz / Pomeranian ‘Romeo’ go. Things were only ever going to get worse & he was clearly suffering, but I had a moral dilemma > Do I have the right to do what I knew needed to be done. Through the summer I had hoped he would slip away peacefully, but even though he had no quality of life, his little heart would not give in, but the end was inevitable & I couldn't see him suffer anymore. I wanted him to pass away at home in my arms & that’s exactly what happened thanks to Suzen. She gave him an injection that 1st put him in2 a blissful dream state & he looked more relaxed than I had seen him for months & then when I was ready, she administered the final injection. He was unaware & secure in his Daddy’s arms & that is a memory that gives me great comfort & i will always treasure. > Rather than distressing him further by taking him to a veterinary surgery (which he always hated). Talking with Suzen gave me the strength to do what was clearly right for my little fox. As a man who isn’t always that good at showing my emotions. I also found it a lot easier to tearfully express myself in the company of a female vet, far easier than a man. Suzen not only had a professional approach & way of dealing with the situation, but also an endearing, compassionate & personable one. She clearly explained what was going to happen & the choices I had. She put me at ease & helped me see things in a spiritual & uplifting way. For anybody out there sadly at the crossroads, I found myself at a couple of weeks ago. I would highly recommend Suzen & her team. They were there every step of the way. From me making the initial call, (which in a strange way was the hardest thing I had to do, something that had been troubling me greatly). Upon calling I spoke to a lovely reassuring lady on reception on the phone, before speaking & meeting Suzen. Thank you so much for the support & dignified way you made a very difficult situation, that little bit easier to deal with, for which me & my family will always be grateful. Jai Michael . Brighton

Maureen S reviewed

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I had come to the difficult decision to have the family PTS Rem was 15 years old and the best dog ever. Dr Suzan came to the house so that there was no stress for Rem or myself. She was very professional explain the process and what was happening as well as being very compassionate. I cannot recommend the service highly enough when the time comes for someone else's beloved pet.

Hooch reviewed

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This is certainly the best way to give your companion the way out they deserve and I was able to prepare and plan for this spending precious time with my beloved dog beforehand. My only criticism was we were expected to pay the full cost before it was carried out and I felt violated at a very vulnerable moment...I've known vets to say its fine and come back tomorrow or even if we had been asked for a deposit when the appointment had been booked might have been a way round it.

Vet Response

Aug 23

Thank you very much for your feed back about our special home vet service. It was an honour to personally be able to help you say goodbye in such a peaceful and calm manner in your boy’s favourite spot at home. However, I am so sorry to read that you have felt violated regarding our normal payment policy for non-registered clients at a time that should only be a very special memory of a peaceful goodbye for Hooch. I can reassure you that our long-standing practice policy (15 years) is to help anyone who reaches out to us at any time (24/7) who has a poorly animal in need of a gentle home goodbye. As such, and unlike many normal vet practices, we also welcome non-registered clients at a very difficult time. To ensure there are no confusion as to our pricing and what’s included or aftercare requests or left over reminders of a very sad day, we always take care of the practicalities and paperwork beforehand. This also ensures that we on the sad day, can give our full attention to helping the animals and families who we are there to help. To enable this smooth process, we take the payment details and explain our prices before (when there is less stress and upheaval unlike when in the home) and at the time of the booking. If you checked with your bank you would see, we actually rarely process the payment until just before the appointment as we did with you. After 15 years of helping thousands of animal lovers around Sussex, we have learned that this approach simply causes the least upheaval and confusion at what we know is a very upsetting time. Additionally we know sometimes the animal or family may suddenly need our service sooner than what was arranged or may even have passed naturally before we were meant to go out (natural death for animals is VERY rare) and this makes this sudden urgent event much easier to make as nice as possible. I am only sorry if following our normal procedure for settling all paperwork beforehand has caused you any unduly stress at this special time. However I hope this clarifies your raised issue and may give you a bit of solace at this difficult time after your sad loss of your beautiful boy. Sending you all my healing thoughts at this difficult time

Dorothy B reviewed

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Suzan Came to put my Cat Cleo to sleep very happy with the service at this very sad time thank you for caring

liz reviewed

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Suzan helped us all through the difficult emergency situation of our beloved Maisie’s passing - she made a tough life event into something truly beautiful and made a memory for my children that will be with them forever - I cannot recommend her enough - an angel

Susanne reviewed

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We found Jo gentle, unobtrusive and efficient when he helped our Tammy cross the Rainbow Bridge. This is never a happy experience and an event we all dread, but he made it very peaceful and the best it could be. What you get from Vets2Home as opposed to a busy veterinary surgery is time. No long list of clients waiting, and the environment you choose for saying good-bye (we did it in our garden, where Tammy loved to sit in the sun). Vets2Home also gave us the reassurance that we were doing the right thing.

Heather reviewed

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Suzen brought empathy, professionalism and compassion to help us through one of the saddest times: saying goodbye to our beloved cat Tiger. I hope we never have to do this again - but if we do, we'll ask for her help. Hugely grateful for her support.

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