Vets4Pets - Leicester Fosse ParkInside Pets at Home
Grove Farm Triangle
The friendly team at your local Vets4Pets in Leicester Fosse Park are waiting to meet you!
Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need. At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.
Pet Health Plan
|Monday||8:00 am||7:00 pm|
|Tuesday||8:00 am||7:00 pm|
|Wednesday||8:00 am||7:00 pm|
|Thursday||8:00 am||7:00 pm|
|Friday||8:00 am||7:00 pm|
|Saturday||9:00 am||5:00 pm|
|Sunday||10:30 am||4:00 pm|
2.6 Stars - 24-08-2018 - sophie
1.2 Stars - 17-08-2018 - Unknown
4.6 Stars - 29-06-2018 - Freddie
Empathy throughout the decision of needing to make the decision to go through with euthanasia. Felt very supportive
1.4 Stars - 31-03-2018 - Rachael Flint
I was ripped off by them as I paid for a service I did not receive and the office manager was unhelpful, abrupt and told lies. This went to mediation and bruised ego office manager refused to mediate stating he did not want a customer like me anyway. Clearly forgetting they ripped me off and took my money for a full health check they did not carry out as clearly the vet did not know what it entailed. I asked for a partial refund which was refused and now they owe me money and have always been false advertising and they have the indecency to tell me they don’t want me as a customer when I’m the one who was ripped off
Vet ResponseUpon offering you free health check as a gesture of goodwill (before the mediation) you refused this offer with a rude comment that does not warrant being in the public domain. A satisfactory professional relationship between a client and his/her Veterinary Surgeon must be founded on mutual trust, confidence and respect. As, it is clear, this no longer forms the basis of such relationship, we deemed reasonable to supply a different Veterinary Clinic, of your choosing, with the clinical history of all your pets.
5 Stars - 16-03-2018 - Tia & Ace
Excellent service can not folt the kindness and frindly service. thank you all so much for the care you gave not just Tia but myself aswell through her opparation and recovery
1 Stars - 05-11-2017 - Liam
5 Stars - 28-08-2017 - Kirstyanne Atkins
Been here a few times now with my 12 week old pug for vaccines and advice and I can not praise the staff enough very welcoming, friendly, professional and definitely great value for the service you receive. Frank (my pup) has been very well looked after at the surgery and the staff all love him and make him feel at ease on every visit. Can not recommend Leicester fosse park surgery enough.
1.6 Stars - 21-04-2016 - Will
We booked an appointment to have our very old, blind cat put to sleep. After being left waiting for almost 40 minutes in a consulting room, and after several requests to find out what was happening (but no answer given) we were finally seen by someone. They didn't introduce themselves. They barely examined the cat. They didn't listen to what was being told to them. Apparently the cat only has arthritis and can see perfectly well. This apparently explains why she walks normally straight in to objects and then cowers on the floor in fright. We left and would not recommend anyone to visit this practice.
Vet ResponseWe at Companion Care Vets at Leicester Fosse Park take every complaint seriously. I am very saddened that your experience at my clinic was far from your expectation, and at no point was that our intention. As you can imagine for an animal to be put to sleep we need to be sure that all facts are of client knowledge and agreed upon to prevent any fallout in the future, as there is no reverse drugs for the procedure. What Angelo was trying to ascertain was that the reason for this procedure to take place was consistent with the history that had been drafted. If the cat, as per the vets' clinical and professional opinion, was healthy, but there was something that could be done, to help a specific condition, such as arthritis, it would be a valid point to raise this with you as you are the legitimate owner of your pet. At no point did he intend to make you feel, let alone be judgmental or not carrying out the procedure, if that was your wish, hence he offered to carry out the procedure. This was the first time that you have brought your cat to us and we needed to make sure you were aware of what the reason and cause was for your cat's behaviour. Please feel free to contact me.
4.8 Stars - 11-06-2015 - Dani
I have used these chaps for over a year now, with two cats, a dog and two rats I feel as if I have a range of challenges to offer. The reception staff are lovely, my dog adores them, they are friendly, comforting and very efficient. The nurses are compassionate and thoughtful, when my cat was going through a very standard operation, the nurse could see my distress and promised to call me the moment he lifted his head after the operation just to let me know everything is OK. My other cat is very nervous and the nurse took extra time out of her day to take things slowly for my cats comfort. The vets themselves are perfect, as an owner we all get those moments where we aren't sure if that poorly tummy might be something more serious, or maybe you're not giving it enough time to resolve itself, or you've left it too long. Usually I resolve to take them in just in case, they take time to look at them properly, never just a glance and a judgement of time wasting. Every time they have looked seriously into it and although they may not give any medication in some instances, the advice in this media market soaked industry is invaluable. The balance between dealing with a young bouncy German Shepherd who is excited to be meeting someone new, making him comfortable and ensuring he has a positive experience while keeping him calm enough to examine is no easy feat. All of these dedicated individuals truly care about you and (more importantly) your pet.
5 Stars - 24-04-2015 - Lorraine Daniels
Both my cats have been treated at pets are us and i have been more than happy with the care they have received and the reasonable charges made. Both my cats have always been relaxed when visiting and this shows me that they feel safe in the hands of the vets they have seen.