General

The friendly team at your local Vets4Pets in Liverpool are waiting to meet you!

Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need.  At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.   

 

Pet Health Plan

You know how to keep your pet happy and at Vets4Pets, we know how to keep your pet healthy. That's why we've created a range of Health Plans that make essential routine treatments more affordable. Please click here for more information

Opening times

Day Opens Closes
Monday 8:30 am 6:30 pm
Tuesday 8:30 am 6:30 pm
Wednesday 8:30 am 6:30 pm
Thursday 8:30 am 6:30 pm
Friday 8:30 am 6:30 pm
Saturday 8:30 am 4:00 pm
Sunday 10:00 am 3:30 pm

Clinic reviews

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Julie N reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

Thank you so much to the staff who treated us so kindly and considerately on 16/03/2020 at old swan when we had to have our little dog Benji put to sleep. We will never forget how kind you were to us on such a difficult day. Love from the Nolan family and our little Benji.

Victoria reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

Took our cat to the vets, she was a bit nervous and unfortunately had an accident in the carrier. The vet was very understanding and even cleaned it out for us! Would highly recommend this practice, always putting pets first.

Jackie reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 3 stars

I took my Dog for his annual booster, normally they check him over at the same time, the vet asked me how he was and I mentioned he had coughed this morning, the vet irritated his throat, he coughed and she said, he had kennel cough, so therefore couldn’t have his booster and charged me for a consultation £32 and that was the complete examination, feel totally ripped off. I mentioned the check he would normally get, when having his booster, she said he would get that when I returned for his booster!!Doesn’t make sense to me apart from making money! if she felt justified in charging me for a consultation, why didn’t she give him a thorough check over.

Vet Response

Feb 07

Thank you for your feedback. If you could please contact the practice with further details, and we will look into this matter for you.

Lissy reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

Vets4 Pets have looked after my car for years. Unfortunately she got to 21 years of age and had to be put asleep. I cannot tell you how hard it was for me to make the decision to end a life but she was at the end of life and it would not have been the right thing to hold on to her. The vet and staff were amazing, caring and considered everything allowing me as much time as I wanted to be with her before and after her passing. I cannot thank them enough. Today I came home to a sympathy card from them and a packet of Forget me Not seeds to plant. I am absolutely overwhelmed by their thoughtfulness and I will plant the seeds in her name. It made me feel extremely emotional and saying thankyou doesn’t seem enough.

Mavis & reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

Unfortunately our little Cockatiel had an accident on the 21st of October & with no open vets nearby, we rushed him to Vets4Pets in Old Swan despite the fact they don't usually deal with cockatiels and we had never been there before. We rang ahead and they said they could accommodate him. As soon as we walked in the receptionists were so kind and whisked him away into the back to be seen to. After a few minutes we were called in to a lovely, amazing vet who sadly told us his injuries were too severe to be helped. She talked us through what would happen in regards to putting him to rest and we got to say our last goodbyes to Louie. We miss him dearly but the process at the Old Swan Vets4Pets made it so much easier. Our vet and the receptionist told us lovely stories of other birds they'd known and how sweet Louie was. Today, we received a beautiful handwritten card saying sorry for our loss with a packet of forget me nots inside. We would have been lost without this vet and we have paid much, much more for much worse service. Thank you to all who work there. I wouldn't hesitate to recommend this vet.

Collette reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 2.8 stars

The sad thing about Vets for Pets when I first started to use them I could not praise them enough. But they have now got so big and profitable that it as become impossible to get an appointment if you work full time. The staff do not even try to help you anymore in 'fitting' you in. No appointment that's it. So the pet suffers. Also you cannot get to see the same vet, it always seems to be a new face. There is a lot to be said for going to family based or small vet there is a lot more care and attention given not just churning out the money. I am tied now as I bought the Vac for Life but if I had a choice again I would stay away.

Vet Response

Aug 20

Dear Collette, I'm sorry you had a difficult time getting an appointment.We do keep on the day appointments free that we only open up at 8.30am each morning as well as a number of emergency appointment slots. Our vet team has not changed for 18 months so I can only assume you may have seen different members of the team when you visited our practice. Lot's of our clients like to see the same vet, especially if the vet has been treating their pet for some time and this is something we would be happy to offer you. Please give me a call at the practice should you wish to discuss anything further. (Paul Hamblet, Practice Manager)

Kate reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 4.8 stars

I, unfortunately, had to have my beloved cat Benjie put to sleep the other day. Apart from the staff being great on the day, I've just received a card from them, expressing their sorrow for my loss along with a packet of Forget me Not seeds. I thought it was a lovely touch and am really thankful.

Dog reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 1.8 stars

Rachel reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 1.4 stars

Carolina Z reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 2 stars

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