Vets4Pets - RugbyUnit B 213 Bilton Road
The friendly team at your local Vets4Pets in Rugby are waiting to meet you!
Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need. At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.
Pet Health Plan
|Monday||8:30 am||7:00 pm|
|Tuesday||8:30 am||10:00 pm|
|Wednesday||8:30 am||7:00 pm|
|Thursday||8:30 am||10:00 pm|
|Friday||8:30 am||7:00 pm|
|Saturday||9:00 am||12:00 pm|
5 Stars - 08-09-2018 - ADRIAN
Thank you so much for your care of Otis over the last 6 years and for your kindness and care on 31st August when Otis ended his life with Dignity in your surgery,being put to sleep.Also thank you for your lovely sympathy card,which was such a lovely thought,and has helped us in our healing process greatly...Best Wishes..Adrian and Katrina Andy and Roxanne Dove.
5 Stars - 04-08-2018 - Chloe
My rabbit Ginny has just had her spaying carried out on Wednesday and can not fault the staff. They were friendly caring and ensured that everything went okay. Ginny is already back to herself running around eating and being a little munchkin. She will definetley be going back there for any future appointments. Thank you James for doing such a great job
5 Stars - 31-07-2018 - Helen
Thankyou to all the staff Vet,Receptionist,nurse, who helped us with Bronte last Sunday. She was treated with such care and respect during her last minutes with us.and thankyou for being there on a Sunday morning so we didnt need to prolong her pain by taking her miles away to be seen by an unfamiliar practise who does weekend emergencies.xx
5 Stars - 18-07-2018 - Ian
I took my beloved dog here to be put to sleep. Every member of staff were so helpful and kind...they made smoke feel so at ease and certainly helped keep him calm... They handled everything with so much dignity and for that I can't thank them all enough...
2.6 Stars - 10-05-2018 - Darren Mountford
I took my dog into see the vet on Tuesday the 8/5/18, upon entering the vets we were greeted by reception and asked to take a seat within 2 to 3 minutes we were called in to see the vet who was a very nice gentle man, my dog was visibly ill she vomited on the counter she was being examined on, he told me that he could feel a tumoral mass in her upper abdoman and he said for every 5 heart beats she had 4 were doing nothing and that she had heart failure, now don't get me wrong as a pet owner i am aware of my responsibilites and yes it's my fault that i did not have pet insurance for her but we were way past that she was in the final hours of her life and he wanted to do diagnostic tests which I made clear I could not afford, he convinced us to go away and come back the next day having tried o secure funds for tests, I ended up paying £64 for pain relief and anti sickness injections when in relaity if he done what i asked about he could have euthanised her and ended her suffering there and then she died 6 hours later at home, and she died the most horrific death which has left my partner with psychological scarring that who knows if it will ever go away, I don't blame him I blame the system he works in, whilst I understand that he works in a business the animals wellbeing was not given top priority it centred around what would bring in the most cash for the surgery, I never took Frica to the vets as I already knew that this is the industry, she had her initial injections as a puppy and she went on to live a happy life left to them they would have been injecting her once maybe twice a year it's a great money spinner for them. Yes this is a rant but i am disgusted with the way you run your business I came to you once in Fricas life and you failed miserably at that point you and I both know that the correct thing to have done was to have put her to sleep there and then, she died the most horrible and unnecessary death she suffered immensely, Vets take an oath and it is: I PROMISE above all that I will pursue the work of my profession with uprightness of conduct and that my constant endeavour will be to ensure the welfare of the animals committed to my care.. this was not excersied in my dogs case and I would have had more respect for you if you said, I solemnly swear to raise as much cash as I possibly can off the back of the suffering animals that come into the surgery. Your sincerely disgusted with your conduct Mr Darren Mountford
Vet ResponseThank you for taking the time to review your current visit to Rugby Vets4Pets. We would like to offer our sincere condolences for your loss and I am sorry to hear you were not satisfied with the advice you received from our vet. Our vets are obliged to give you all of the options during a consultation and, having reviewed your clinical notes, I understand that our vet offered both further investigations and euthanasia at the time of the consultation. I would like to take this opportunity to assure you that we always work to our ethos of putting pets first and would never recommend a treatment option that wasn't in the best interest of the patient. If you would like to discuss the matter further then please don't hesitate to contact the practice.
5 Stars - 01-02-2018 - Mike
Our dog, though very friendly in normal circumstances, has a pathological fear of vets - he becomes uncooperative and aggressive. The desk staff and vets here were lovely with him and took their time to find an approach that worked. I would recommend this practice highly, they genuinely seem to care about pets and their owners.
5 Stars - 04-11-2017 - Dog owner
Our family dog was not well, but it wasn't clear at all what was wrong. The vet gave him a full assessment and took biopsies of what we later found were fat lumps. One lump turned out to be a cyst which was drained there and then. After we left he quickly cheered up again, started eating and being his normal self again. Our dog was treated with care and attention throughout and we were seen very fast. Really clear information and generous advice too.
4.8 Stars - 25-07-2016 - Vicky
My 23yr old cat was obviously 'at the end' I had so hoped he would just 'fall asleep' but he obviously could not bear to leave me anymore than me him, so the desicion to euthanise him was utterly devastating. Awaiting major surgery myself shortly I'm pretty fragile and all the staff at the surgery could not have done more to ease mine and my old friends pain. x
5 Stars - 19-07-2016 - Jezz 74
A Very friendly and caring vets were so kind whilst are dog went through his illness right to the end of are dogs life would highly recommend vets for pets. Cant thank them enough for want the did for a dog