Willows Vet Group - Charter Vets - Biddulph

51 Congleton Road
Biddulph
Staffordshire
ST8 6EF

General

If you are searching for a friendly and caring vets, look no further. Our practice in Biddulph is at the heart of the community, where we hope a routine trip is all you’ll ever need. From nail trimming, vaccinations and neutering to check-ups and nurse clinics we’ve got it covered. Led by our head vet and Partner Marcus Johnstone, our friendly and dedicated team are on hand to make your visit go smoothly. And for added peace of mind, our practice carries the Royal College of Veterinary Surgeons Small Animal Practice accreditation. This plus our wealth of experience makes us the trusted choice for your pet. We hope you never need us in a crisis but should you need an emergency vet, we also provide our own out of hours care, 365 days a year.  We cover emergency care from start to finish – we won’t send you away to a 3rd party vets.

We understand that choosing a vets can be hard – your pet is a part of your family and you want the very best for them. At the end of the day as Vets, Nurses and Veterinary Support Staff we all love pets and want to provide them with excellent health care. So when all vets are promising the same, how do you pick the right vet for you? At Biddulph Surgery we believe it’s the little things that really can make a big difference. We aim to make every pet’s experience at the vets a pleasant one for all involved and it’s with this in mind that we have adopted our four key principles; Care, Experience, Empathy and Value.

Opening times

Day Opens Closes
Monday 8:30 am 6:30 pm
Tuesday 8:30 am 6:30 pm
Wednesday 8:30 am 6:30 pm
Thursday 8:30 am 6:30 pm
Friday 8:30 am 6:30 pm
Saturday 12:00 pm 1:00 pm
Sunday Closed Closed

Clinic reviews

5 Stars - 26-06-2019 - Ian

Molly’s always had first class veterinary treatment from Carol and Marcus and the team at Biddulph. Molly was recently very ill and Rae helped me get Molly seen as an emergency within 1 hour, which ultimately saved her life. All aspects of Molly’s care and support from the team at Biddulph we’re outstanding, and I am lucky to have access to this fabulous service.

5 Stars - 24-06-2019 - Emily

Extremely patient and understanding of my very nervous dog

4.8 Stars - 24-06-2019 - Tracey Penkethman

Excellent, the staff are fantastic they take an interest in your pet .. they give 100% from vets to receptionists..

5 Stars - 24-06-2019 - Sam

All the staff have looked after my dog so well, they literally saved her life! I can't thank them enough.

4.6 Stars - 19-05-2019 - pat

they were the cheapest vet who did all there own out of hours but things have greatly changed I am very loyal to charters have used this practice for 50 years and would not go anywhere else

5 Stars - 16-05-2019 - Patti

I have used Charter Vets for 30 years now, they have treated my many pets over the years hamsters, rats, rabbits, ferrets and dogs. Not only do they show care for the animals but their owners too xxx

5 Stars - 16-05-2019 - Geoff and Sue

Also provides a relaxing stress-free environment - very important for pet and owner.

4.8 Stars - 16-05-2019 - Ruby

We met a locum vet that had been called in due to sickness/holidays at the practice, he was amazing and caring. He sorted out medication for my young cat and she was better within days.

5 Stars - 16-05-2019 - Kevin

Friendly & professional

5 Stars - 16-05-2019 - ?

All i can say is' excellent and exceptional ' vet surgery.

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