Willows Vet Group - Charter Vets - Smallthorne Surgery

173 Ford Green Road
Stoke on Trent


If you are looking for a friendly and caring vets, look no further. Our satellite practice in Smallthorne is at the heart of the community, where we hope a routine trip is all you’ll ever need. From nail trimming and vaccinations to check-ups and weight checks we’ve got it covered.

Our friendly and experienced team of veterinary professionals are on hand to make your visit go smoothly. And for added peace of mind, our practice carries the Royal College of Veterinary Surgeons Small Animal Practice accreditation. This plus our wealth of experience makes us the trusted choice for your pet.

We hope you never need us in a crisis but should you need an emergency vet we provide our own out of hours care, 365 days a year. As part of a group, we have dedicated clinical night teams based at our Newcastle-under- Lyme branch, just a short distance away.

Opening times

Day Opens Closes
Monday Morning 9:20 am 11:00 am
Monday Afternoon 4:00 pm 6:00 pm
Tuesday Morning 9:20 am 11:00 am
Tuesday Afternoon 4:00 pm 6:00 pm
Wednesday Morning 9:20 am 11:00 am
Wednesday Afternoon 4:00 pm 6:00 pm
Thursday Morning 9:20 am 11:00 am
Thursday Afternoon 4:00 pm 6:00 pm
Friday Morning 9:20 am 11:00 am
Friday Afternoon 4:00 pm 6:00 pm
Saturday 11:00 am 11:30 am
Sunday Closed Closed

Clinic reviews

5 Stars - 28-06-2019 - Andrew Hillman

Quick to get my pet seen, I got in on the same morning that I phoned. The staff were friendly and very helpful.

4.6 Stars - 25-06-2019 - Saktasam

The staff made me aware of an offer for annual vaccinations which saved me money. Lovely to my cat and to me, very friendly. No complaints. Paid £7 for them to give my cat a worm tablet which seems a bit excessive but vets are expensive these days and it saved me the trouble.

4.8 Stars - 25-06-2019 - Leanne Chidlow

5 Stars - 25-06-2019 - Tracey

Hannah treated my dog Max, explained everything to me, kept me informed and was very proffesional.

5 Stars - 16-05-2019 - Arlo

Lovely staff. Felt confident in care given.

5 Stars - 17-04-2019 - Julia Timmis

Cannot thank the team enough for all they've done and continue to do for our dog

5 Stars - 14-03-2019 - Jacob

Have had two dogs registered with Charters and if I have any more will continue to register with them. Always helpful and respectful of the pet they are treating and always respect the owners wishes. Good vetinary practice,and long may it be so.

5 Stars - 21-02-2019 - Diane Williamson


4.8 Stars - 16-02-2019 - Zoe

Love Steve- best vet ever!!