Willows Veterinary Centre & Referral Service 24/7

Highlands Road
West Midlands
B90 4NH


  • Willows Veterinary Centre and Referral Service is a state-of-the-art veterinary practice providing top-quality veterinary care, both for pets in the surrounding area and also for those referred to us by their own veterinary surgeons for specialist investigation and treatment.
  • Willows Referral Service is the longest established and one of the best known private Specialist level referral practices in the UK. Willows offer a full range of Specialist services including; Cardiology, Neurology, Orthopaedics and Ophthalmology.
  • Superb facilities in pleasant, hygienic surroundings.
  • Online information on general pet care, specific health issues, diseases and their management.
  • Cat Friendly Clinic - Gold Level
  • 24 hour on-site emergency service and 24 hour veterinary and nursing care for in-patients.
  • A commitment to excellence in every aspect of our service.

Opening times

Day Opens Closes
Monday 7:45 am 7:00 pm
Tuesday 7:45 am 7:00 pm
Wednesday 7:45 am 7:00 pm
Thursday 7:45 am 7:00 pm
Friday 7:45 am 7:00 pm
Saturday Morning 9:00 am 12:00 pm
Saturday Afternoon 2:00 pm 4:00 pm
Sunday Closed Closed

We are open 24/7/365 for emergencies outside of the hours listed.

Clinic reviews

5 Stars - 20-09-2019 - Pat M

My dog needed a routine operation but I was very worried about him. Without exception all the staff were helpful and understanding and incredibly kind to both of us. All his care was faultless and I highly recommend Willows to anyone.

4.8 Stars - 20-09-2019 - Angela Cooper

Superb facility and trust they will respect my animals

5 Stars - 20-09-2019 - Emma bolton

Our cat Oscar was diagnosed with chylothorax with a very poor prognosis without specialist surgery. We are based in Manchester and the Willows was recommended and a referral made. We were seen on very short notice and Oscar taken in as an in-patient. The care provided following emergency surgery and during the long road to recovery was absolutely fantastic. From the outstanding level of communication and sensitivity of the team to the dedication to helping Oscar, we are so very grateful to everyone at the Willows for all you have done for Oscar. Oscar still has follow up appointments every few months and we remain highly impressed by the level of care and technical expertise of everyone we have met at the Willows. A huge thanks particularly to Joae and Tim for everything they have done for Oscar. A wonderful place where you can be assured you will receive the best care and access to specialists across many disciplines

5 Stars - 19-09-2019 - L super

Our cat got hit by a car and Willows saved her life. They are AMAZING!!!!!

5 Stars - 19-09-2019 - TRACEY

My Girl Carmell (GSD) was treated by Maria Oliviera. I cannot Thank or praise her enough. The level of care and communication before surgery , post surgery is faultless. The standard of professionalism Maria has shown to Carmell and myself as worried sick owner is paramount and needs recognition. Thank you from the bottom of my heart.

4.6 Stars - 18-09-2019 - sally

I am truly overwhelmed by the care and commitment showed to Missy and myself after she was referred by our vet following her accident where she was hit by a car

5 Stars - 18-09-2019 - Sue Dibbs

My Whippet, Bella was referred to Willows, where Tom Shaw gave her a thorough Examination and an MRI Scan. Tom was extremely professional throughout and treated her as though she were his own. On my arrival, the Reception Team were very welcoming. The Reception area is extremely clean, light and comfortable. I was very impressed with the whole experience of Bella's referral. Highly recommended.

5 Stars - 17-09-2019 - Julie Tomlinson

As first time dog owners we have found the Willows to be a very welcoming and supportive practice. Georgina has been extremely kind and helpful as have all the staff from the moment we walk through the door.

5 Stars - 17-09-2019 - Sophie

I appreciated the time your vet took to look into my cat Willow's case. He was understanding and went over all our options.

4.6 Stars - 17-09-2019 - Mick Kelly

Very impressed with the service although costly. My surgeon and the nursing staff were very approachable and helpful. The reception staff getting straight into fuss mode with my dog Ed certainly set his mind at rest. My only criticism is the comfort of the chairs in reception. I cannot imagine having to stay there a long waiting for a pet.

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