Woodcroft Veterinary Group

Main Branch, Councillor Lane. Cheadle
Stockport
Cheshire
SK8 5NU

General

  • Caring, experienced and professional staff offering 15 minute appointments.
  • Open for routine weekend consultations & vaccinations
  • Advanced facilities with consultant vets for complex problems.
  • 6 RCVS accredited branches in Bramhall; Heaton Moor; Cheadle; Offerton; Handforth & Wilmslow.
  • All have adjacent off road parking and are supported by our local 24/7 emergency hospital with state of the art equipment, staffed by our own vets and nurses and our own dedicated night team. Your pets are never left alone at night.
  • Outstanding services including in house laboratory; state of the art anaesthesia; ISFM/FAB approved ‘cat friendly’ practice; puppy parties, "Petclub" exclusive benefits & home visits.
  • Exclusive Pet Club benefits for any cat, dog or rabbit that has an up-to-date vaccination with Woodcroft Vets. This includes a free wormer, free microchip, free dog lead or cat feeding bowl, free unlimited access to nurse clinics for nail clips etc, free urine testing at the time of vaccination, discount off the cost off early neutering plus more!

Virtual Tour

Video

Pet Club Membership - Free to all pets who have an up-to-date vaccination with Woodcroft Veterinary Group

Please click here for more information.

Opening times

Day Opens Closes
Monday 8:00 am 7:00 pm
Tuesday 8:00 am 7:00 pm
Wednesday 8:00 am 7:00 pm
Thursday 8:00 am 7:00 pm
Friday 8:00 am 7:00 pm
Saturday 8:30 am 5:00 pm
Sunday 9:30 am 4:00 pm

Clinic reviews

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Carol a reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 3.8 stars

Three stars.my dog 4 was ago had a sore eye and was not improving after a few days so was going to take him back but they didn’t have an appointment so was sent to the hospital to see a vet. Treatment was not working so I made appointment to see specialist,now this is my problem his eye closed and it was a nightmare to try and get a drop in,the drops had to be given wearing gloves but my dog is strong and the drops were going on his eyelid phoned couple of times but was told to persevere by this time hie eye is closed and bleeding but it was going to be a week before the specialist could see him.stopped the drops bathing eyeevery two hours day and night. Now I am paying to clear up the problems these drops caused.i don’t think that is fair I have spent thousands at woodcraft over the years. Going to go for second opinion and hopefully change vets.back at woodcraft Saturday,this has been very upsetting.

Vet Response

May 21

Dear Carol Ann, our clients, and more importantly their pets, are our absolute priority.We would welcome the opportunity to speak to you in person regarding your concerns.Please let us know if you'd be happy for us to contact you to speak about this matter further. Alternatively we can be contacted at feedback@woodcroftvets.com

Kathryn reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

We will never ever be able to thank the staff at Woodcroft enough for the care and understanding we received at a terribly sad time. They made a very sad & difficult time for us so much easier. Thank you.

Sarah reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 1.4 stars

Really bad service on every visit feel totally ripped off each time I have been, My young gsd does have fear of the vets and barks so I understand them asking me to Muzzle the dog, The vet came to door looked at dog from distance and suggested I give it one paracetamol a day, Then charged me £50, the dog was not touched by the vet not did it go in to be seen !! Or have any kind of tests, this was totally unfair and will be the third and last time I will come away from this vets feeling disappointed / ripped off and still worried about my dog, just hope tomorrow I can find a vet to help my poorly young boy

Vet Response

Mar 24

I am sorry to hear you have been left disappointed with the service we have given you and your Lovely young GSD , I do not know all the details , if you would like to discuss further please contact me at the Queens Road practice , Fiona Knight HR Manager .

AMAL reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 4.4 stars

I had my cats looked after by the woodcroft vets, we are happy with service and would recommend them

KG reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

I had to visit woodcroft A&E last night with my 10 month old kitten Bleu due to him urinating blood. I honestly could not fault the girl who helped us in anyway last night she was really supportive and professional aswell as understanding towards families personal situations, and Bleu still received the best of care. I have been to our own Vets today for follow up and for further treatment which he has now been prescribed medication and booked in for a further check up in a weeks time. Thank you Woodcroft for your part in Bleu’s treatment and Care last night.

Emma reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 4.6 stars

Our little whippet has been so very poorly and needed an expert opinion and scan to discover the cause of her symptoms so we were referred from our usual veterinary clinic to Woodcroft. I was so impressed with our whole experience, the reception staff were really friendly, cheerful and helpful. The nurse who took our dog was gentle, patient and just so kind. The vet we saw, Donald, was just amazing. He spent such a long time with us, well over an hour, and was so thorough, explaining everything with me in such detail. I'm so very grateful for his kindness and his genuine concern for our dog. Thank you! Emma & Roo x

Simon08 reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 3.8 stars

What a let down! I have been visiting Woodcroft vets for 8 years now, I have always found them helpful and have never complained at their high prices in the past - we all want the best for our pets, so you pay it. However, on my most recent visit I booked in to get my dog’s annual vaccinations, and to ask about an issue that concerned 1 of my dogs. I was given medication and advice and the visit cost me £260 approx. No problem whatsoever! I was also asked to come back in 2 weeks, so that they could review her condition. My dog got better after a week, and we decided even to take her off her meds. I went back to the vets as I promised I would and thought it would be for the best even though she seemed fine! The vet checked her over and in less than 5 mins we left after my dog had been given the all clear. On leaving, I was asked to pay a “consultancy fee”, at this point I still didn’t mind, until I was told I would have to pay £38! I don’t like arguing over things like this so I begrudgingly paid my bill. However it did leave a sour taste in my mouth, particularly as I didn’t think it was necessary to go back in the first place! I am disgusted at having to pay £38 for 5 mins of the vet’s time, especially having paid over £260 the week before! I am now looking into changing vets for the 1st time in my life! So so disappointed! I agree with some other reviews, it seems they are more concerned these days with taking your money! As a responsible dog owner, I will always pay whatever is needed and their wellbeing will always come before money.....however I do not like being ripped off and I have decided I will choose where they go for their next visit. It won’t be Woodcroft!

Vet Response

Jun 28

Thank you for your feedback. We are sorry to hear that you are unhappy with the service provided by Woodcroft Vets. We would like to reassure you that we place a high priority on providing the best possible service for our clients and their pets, and your feedback is important to us. Would you please contact Jenny Walsh during practice opening hours on 0161 485 8444 to discuss this matter further. Alternatively, you are welcome to email Jenny at cvc@woodcroftvets.com Kind regards

Miss P reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 2.8 stars

Vet Response

Jun 22

Thank you for reviewing us, sorry to see the low rating, please contact the surgery if you would like to discuss anything further.

Andy V reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 3 stars

I think Woodcroft are now more about money making than what was their super standard customer service.... after being with this practice for almost 60 years [from Jowett and Locke to present] I am now looking for a smaller practice, sad but I feel really let down, message to the distant partners, when you lose clients like me who have been loyal you need to do a reality check

Vet Response

Nov 29

Dear Mr Verdeille I am so very sorry to read your review following your recent visit to Woodcroft, I apologise you felt our gold standard service was not met on this occasion. I am aware our head receptionist contacted you recently as she knows you very well from the surgery, I am sorry we were not able to resolve your concerns. If you would like to contact me further please do so on 0161 486 2399 , Fiona Knight - Customer Care Manager.

Charlotte reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

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