YourVets WythallAlcester Road
- Great value vaccinations and neutering
- Affordable 24 hour emergency service
- Car parking
- Highly trained and caring staff
- Permanently low prices
|Monday||10:00 am||8:00 pm|
|Tuesday||10:00 am||8:00 pm|
|Wednesday||10:00 am||8:00 pm|
|Thursday||10:00 am||8:00 pm|
|Friday||10:00 am||8:00 pm|
|Saturday||9:00 am||4:00 pm|
Outside these hours we offer our own 24hr emergency service in Coventry
5 Stars - 19-12-2017 - Jamiel
From reception staff to the vets. First class service all the way. Would never change
5 Stars - 30-11-2017 - Laura
We have received such a warm, kind and professional service from this vets. Our lovely dog Duke actually enjoys going! The receptionists are very professional and knowledgeable, and always go the extra mile to fit us in and help in any way. The vets are so kind and have so much time for our dog, they never rush. We had a frightening experience with our clumber spaniel a few months ago, he had got a stick lodged in his throat and was choking and panicking. We phoned YOUR vets and they told us to just bring him straight away, they dealt with him immediately and didn't charge anything. I would highly recommend this vets.
1.6 Stars - 25-09-2017 - Angry kid
How the hell can these be allowed to charge the prices they do £30 for a £4.99 ear cleaner £32 for a 6 minute consulation Disgusting
Vet ResponseThank you for your feedback, we are sorry you were disappointed by the service we provided. We offer extended opening hours, with peak and off peak times, 15 minutes appointments for any sick consult and 10 minutes appointments for recheck or boosters. Consults pricing varies and recheck are cheaper than first counsults. I am sure you can appreciate how difficult is for me to comment on your experience without details and without reviewing clinical notes from the consult. I can assure you complaints are taken seriously as they allow us to monitor our services and highlight any issues we might have, I would invite you to contact myself or the Practice Manager and we will be able to discuss the matter with you directly. Please don't hesitate to contact us soon Kind regards Dr Chiara Costanzo DVM PhD MRCVS Clinical Director YourVets Wythall
5 Stars - 28-08-2017 - Anne
5 Stars - 19-08-2017 - Sue
We had to make the heartbreaking decision to have our much loved Labrador put to sleep , after calling for advice we arrived at the reception and very quickly put into a private room , the vet was outstanding she listened to us with no rushing and went through the problems our dog was having , then she started the process off after explaining every step , it was heartbreaking but very peaceful as after some treats to settle our dog she was gently put to sleep in my husbands arms , we got to say our goodbyes in our own time and received paw prints a a lock of hair that my husband has in the key ring given to us in a pack , I can't thank you all enough she was only 8 years old and you made a very difficult decision a and little easier to bear .I would recommend this vet practice to everyone, thank you all again
1.2 Stars - 07-07-2017 - Your vets
Appalling treatment of my rabbits have 13 and two dogs no problems treating dogs but if anyone has a rabbit they love avoid this vets
4.6 Stars - 25-06-2017 - Dave
My last visit there, we had to have Laursen put to sleep. We knew it was coming and was dreading it. Thankfully he was still food orientated, he didn't suspect a thing whilst he was put under. Hardest and most heart breaking thing I've ever had to do, but thankfully the ladies were great and we was able to spend time with him afterwards and was shown a back door to exit. Personally, I didn't like the card that we had received a week later. If it had been a lot sooner, then it would have been better, but not 8 days later. We had just finished grieving and the card had me in tears again.
5 Stars - 05-06-2017 - Worthy
I had to make the distressing decision to part with my treasured dog. I couldn't see her suffer any longer. I dreaded taking her to the vets. When my son and I arrived at the Your Vets we couldn't have been dealt with in any better way. The receptionist Leigh was so compassionate taking us directly to a private room to avoid waiting in reception. The vet Victoria Goodman came to us and was really professional but very understanding of our distress. She was genuinely concerned for our welfare and that of the dog. After the decision was made she made the process easier by explaining fully. She actually said "tell me when you feel ready, no hurry I have all night". I know vets are busy but these words were very comforting to my son and myself. She then said. "you can stay with your lovely dog as long as to wish to say goodbye". Meanwhile the receptionist Leigh arranged our payment etc. without us having to leave the room. For privacy we were taken out through a private door to avoid walking through reception/ other customers. In my time I have had to say goodbye to numerous pets but I have never been treated and cared for in the way Your Vets treated me. I cannot recommend them more highly. Thank you for this excellent service.
4.8 Stars - 03-06-2017 - Ben
Today,was one the hardest of my life saying goodbye to my darling Westie of 13 years. When she first became ill, you handled her and us with grace, professionalism and sincere empathy for her troubles. Today, we said goodbye. You were so gentle and kind and made sending my little girl to heaven as easy as possible. I go home to a 17 year old Lhasa apso who may struggle without his best friend but I know we can call on you with whatever we need. Thank you for being so kind and considerate. What a wonderful practice Wythall is!
5 Stars - 30-05-2017 - Yvonne
Visited this morning with my dog as emergency, seen promptly by Victoria who did a thorough check of Micha, treating him with friendliness and respect. Took thorough history, explained what she thought was wrong and prescribed appropriate medication, offering advice and a plan for future treatments. A very satisfying visit and consult for both Micha and myself. Thank you.