YourVets Wythall

Alcester Road
Wythall
Birmingham
West Midlands
B47 6AP

General

  • Great value vaccinations and neutering 
  • Affordable 24 hour emergency service
  • Car parking
  • Highly trained and caring staff
  • Permanently low prices

Opening times

Day Opens Closes
Monday 10:00 am 8:00 pm
Tuesday 10:00 am 8:00 pm
Wednesday 10:00 am 8:00 pm
Thursday 10:00 am 8:00 pm
Friday 10:00 am 8:00 pm
Saturday 9:00 am 4:00 pm
Sunday Closed Closed

Outside these hours we offer our own 24hr emergency service in Coventry

Clinic reviews

5 Stars - 10-12-2018 - Sophie

I love this Vet practice, everyone is so welcoming, professional and they always make such a fuss over Vladimir and Floki. Wonderful wonderful people. thank you x

1.4 Stars - 19-05-2018 - cat

terrible management

Vet Response

We are concerned that you are not happy with your experience at our Wythall practice and we take all feedback seriously, If you would like to contact the Wythall practice manager on 01564 823825 who will gladly discuss your concerns with you.
08-06-2018

1.4 Stars - 10-04-2018 - Lillybelle

Visited this vets twice. Both times has been appalling service. Make sure you wear your old shoes as there is dog poo everywhere. Complete sales job and everything is a chore. I might as well have had a stuffed dog on the end of a lead for all the respect we were shown. Go elsewhere for more caring, cleaner and understanding vets. Would not recommend.

Vet Response

Thank you for taking the time to pass this feedback on to us, we take all feedback seriously and use it to improve the service we provide. We do regularly poo pick our car park and grass area, we also provide poo bags for the owners to pick up their own dog mess, however, sometimes this does not happen. I am sorry that this is how you feel about the service you have received and if you would like to discuss this further then please contact the practice on wythall.yourvets@cvsvets.com FAO Claire Girdler. Kind Regards Claire Girdler Practice Manager.
10-04-2018

5 Stars - 29-03-2018 - Jilly

4.6 Stars - 29-03-2018 - Roger

My Cavalier KC Spaniel died this morning, and I greatly appreciate the care and support displayed by your Staff in dealing with the situation. I was treated with great respect and care in arranging for the cremation for Tallulah, whom I had recently taken as a rehoming pet. Thanks to all who looked after us this morning.

5 Stars - 27-03-2018 - Beau

Nothing was to much trouble didn’t rush us most definitely recommend

5 Stars - 27-02-2018 - marc faulkner

Our vet Emily as excellent when our dog Tilly fell ill and went through an upsetting operation. Emily's care for Tilly was flawless during this and she was later very very compassionate when we had to have her put to sleep. Emily was Tilly's vet for the last few years and as she was a working dog she didn't like many people but Emily had bonded with her. A big thank you to Emily and the whole team at Wythall Your Vets for great care.

5 Stars - 15-02-2018 - Alan Vaughan

Thanks to Chiara, Nicki, Ellia and all the other staff who looked after Scrappy for me when she had an op. You were all fantastic and I can’t recommend you enough. Thanks again, Scrappy’s owner x

5 Stars - 14-02-2018 - JaiM

2.8 Stars - 08-02-2018 - Patricia

Collected a repeat prescription on 6.02.18 and was invoiced for £43.67 for 30 tablets, asked why the price had risen so much since my last prescription. I then checked my last invoice for the same medication issued in December and for 28 of the same tablets , the bill was £30.08. So for 2 extra tablets it cost me £13.58. I called the vets back to query this as it just didn't seem justifiable. After being put on hold for an age I was informed that there had been a price increase on all medication which had come into effect on the 1 January.  This was a bit hard to believe in my opinion because the staff would have been aware of this straight away without putting me on hold. Why are there no signs in the practice informing users that a price increase is coming into effect ? How can a 45.18% increase be justified?  Absolutely disgusting. While looking at previous invoices I also noticed that the consultation fee always varies whether it's during "off peak " times or not, I've never been in a consultation room for more than 10 minutes.   My dog has to have a treatment for his ear in 2 parts when he has an infection so I pay for the consultation and the treatment and a week later he goes back for 2nd treatment which takes all of 1 minute but I have to pay for another consultation and I don't even go in with my dog.

Vet Response

Thank you for your feedback and bringing this to our attention, we work hard to improve the service we provide. My head of reception has since contacted you regarding your feedback and I believe you are satisfied with our response. If we can be of more help then please contact the practice. Kind Regards Claire Girdler, Practice Manager.
14-02-2018
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