For Vets For Owners

April 23, 2020

The benefits we’ve seen using the video platform – New Era Veterinary Hospital

Susie Samuel MA VetMB MRCVS

April 23, 2020

Peter Haworth BVetMed CertSAS MRCVS, Clinical Director at New Era Veterinary Hospital shares insights of using the VetHelpDirect video platform whilst in self-isolation during the Coronavirus outbreak.

Peter needed to self-isolate for three months due to his own medical reasons, however he was still able to help pet owners and support the practice by doing consultations from home, and was able to undertake 30 consultations in one week using the video platform.

There a number of benefits to using the platform that Peter highlights, including:

  • a diagnosis and treatment for a cat which would have likely been incorrect if done just via a phone call.
  • payment can be taken through the platform before the consultation, so there is no quibbling about the cost
  • reduced stress for pet who doesn’t need to come to the practice

Our video platform for three months free of charge click here for details