Now clients can WhatsApp their vets

Learn how Vets4Pets Emersons Green, Bristol have been using Digital Practice.

Find out more
WhatsApp, SMS and Facebook Messenger

Syncs with your PMS

Because making your life easier matters.

Read and reply to all messages in one place

WhatsApp, SMS, and Facebook Messages from your clients all land in a single dashboard

See tailored PMS client and pet details

Messages are displayed alongside important client and pet information

Send payment requests at the click of a button

Send a link for payment that automatically reconciles with your PMS – no more repetitive tasks!

Supports internal communication

Because your team’s time is precious.

With internal comms and PMS integration alongside each client message your team have the tools they need to respond correctly, reply fast, and auto-record every detail to the PMS

VetHelpDirect gives our nurses more time to look after our patients

Kylie Murphy from Sydney Animal Hospital explains how they are using the client portal and appointment booking tools.

What you get

in a nut shell.

Communications and Payments dashboard

One place to manage all your client communications and online payments.

Also included: appointment booking, prescription & product ordering and new client registration.

Directory listings and reviews platform

A listing on and with advanced review functionality

Also included: vet-authored website tools: symptom checker, poisons guide and pet health factsheets.

Entry into the Best UK Vets awards

72 awards up for grabs every year, all based on the number of 4 or 5* rated reviews left for your practice.

Also included: press packs, certificates, party and photoshoot for the overall winners.

2100+ clinics trust us nationwide

Including some of the biggest names in the industry.

And here’s why...

Save time... a LOT of time

To really reduce your incoming phone calls, messaging needs to be beyond easy. No third-party apps or faff, give your clients what they want – WhatsApp, text and even Facebook Messenger.

With our dashboard, all those messages will land in one place for you, alongside tailored client and pet details pulled straight from your PMS. There’s a super-handy internal comms tool too so you can get your best people’s eyes over any tricky query at the click of a button.

Attract new staff

Practices who win one of our Best UK Vets awards report that recruiting new staff members becomes easier.

With us become an award-winning practice with an amazing online presence, using technology that makes your clients very happy – that’s sounds like a pretty glorious place to work!

Get loads more online reviews and attract new clients

We make it easy for clients to leave you reviews – so easy we have over 68,000 of them on our platform. And 94.6% of them are 4 or 5* rated!

Whether pet parents choose you because of your amazing online reviews, your awards, or because they can WhatsApp you, they’re choosing you because we’re guiding them right to your door. Say hello to a constant stream of new clients!

Communications and payments tools that work for you!

See how the features of Digital Practice work to make your life easier and save your clinic valuable time.


Transparency is important, no hidden costs, no long-term contracts

Directory and Reviews +
From £69
/ month
Premium listing on
Premium listing on
Moderated review platform
Entry into the Best UK Vets awards
Vet-authored website tools (symptom checker, poisons guide, pet health factsheets)
Communications and Payments +
From £199*
/ month
Messaging dashboard
Online payments
Prescription re-ordering
Product ordering
New client registration
Appointment booking
Internal comms system
Smart notifications
Customisable messaging templates
All synced with your PMS
*Applies to reasonable use in a 2.5FTE vet practice
The whole Shebang
From £249
/ month
Directory and Reviews +
Communications and Payments +
EVERYTHING! Arm your practice with all the tech it needs to get more clients, get more positive online reviews and save huge chunks of time. Get all of the reputation and customer service tools and take your practice to the next level.

Set up is simple

We do everything we can our end

What we can't do, we go through with you, guiding you every step of the way.

Contact us

Whether you’d like more info or are ready to get the ball rolling, we’d love to hear from you.

Fill out the short form below or give us a bell on 02382 250 102.

Speak soon!

    Send message attracts 6M+ pet parents every year. Head over there to check it out.