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How do I complain about my vet?

The vast majority of the time, your relationship with your vet will be a healthy and productive one. However, sometimes things go terribly wrong. So wrong, in fact, that you feel “this should never have happened, and must never happen again”. So what happens then? How ca…

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Can I change my mind about putting my pet to sleep?

Deciding when to say goodbye to a pet is arguably the hardest decision you will ever have to make as a pet owner. Putting an animal to sleep, also known as euthanasia, is a decision that most owners won’t take likely, and it is very common for people to wo…

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Worried about your pet?

Designed and run by vets, the Vet Help Direct animal symptom checker directs you to personalised first aid advice and clear guidelines about when to contact the vet. Easy and fun to use, Vet Help Direct is the online source of reliable vet advice for concerned pet owners, horse owners and farmers.

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Transparent vet reviews

Tell us about your vet. Our vet reviews are designed to help owners choose the best vet for them and their pet.

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Best UK vets awards

The awards are held annually and recognise veterinary practices across the UK that achieve exceptional customer satisfaction. The awards are hosted by us, – an independent vet reviewing platform and directory website.

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