For Vets For Owners

November 20, 2023

Essential Tips for Relief Vets Stepping into New Clinics

Guest Author

November 20, 2023

Relief veterinarians play a critical role in animal health throughout the US, by stepping in when a clinic is short-staffed or a veterinarian needs coverage. As a relief vet, you must be prepared to walk into a new clinic and adapt quickly to provide excellent care. 

Being flexible, proactive, and professional will allow you to integrate smoothly into any new environment. This article outlines key tips for relief vets to excel when entering unfamiliar US clinics.

Relief veterinarians, also known as locum tenens vets, fill gaps in coverage when permanent veterinarians take vacations, have illnesses, or are otherwise absent from their clinics. As a relief vet, you must be able to adapt your skills and knowledge to fit the needs of the different clinics you cover. Each clinic has its own protocols, preferences, and clientele that you must align with during your assignment. 

Handling new environments effectively requires mental preparedness along with clinical and administrative readiness. Veterinary relief services present unique challenges, but they also offer rewarding opportunities to expand your experience, assist clinics in dire need, and forge lasting connections across the veterinary community. 

Embracing this field demands a mix of adaptability, resilience, and proactive communication. By combining these attributes with the proper diligence and a positive attitude, you can ensure each assignment is executed smoothly, contributing meaningfully to the welfare of animals and the support of veterinary teams.

Pre-Assignment Preparation

Thorough preparation is key before stepping foot in a new clinic for the first time. Do your homework to avoid surprises and hit the ground running.

A. Researching the Clinic

  1. Review the clinic’s website and social media pages to understand their general approach, services, and clientele. Ask for any specific clinic protocols or policies in advance.
  2. Study the names, roles, and responsibilities of the staff you will work with. Understanding the organizational structure will help you navigate the new environment.  
  3. If possible, do a walkthrough of the clinic space beforehand to familiarize yourself with the layout, technology, and medical resources available.

B. Medical Preparedness

  1. Review common cases, conditions, and medications specific to the clinic’s specialty and location. For example, clinics in certain regions may see more tick-borne diseases.
  2. Update yourself on the latest veterinary practices, treatments, and pharmaceuticals to provide the best care. Stay on top of advances in anesthesia, diagnostics, surgery, dentistry, and other domains. 
  1. Confirm all your licenses, DEA registration, liability insurance, and continuing education are current and applicable to the state you are working in.
  2. Review your contract so you thoroughly understand your schedule, responsibilities, documentation duties, compensation, liability coverage, and workplace policies.

First Impressions 

How you present yourself on day one establishes your reputation and sets the tone for the rest of your assignment.

A. Wear professional attire suitable for the clinic environment and role. Keep neat personal grooming and hygiene.

B. Arrive early and be punctual throughout your stint. Reliability is crucial.

C. Greet staff politely with a smile and firm handshake. Use their names and introduce yourself. Be positive, humble, and willing to learn.  

Effective Communication

Communicating properly with staff and clients ensures coordination and quality care.

A. Learn each staff member’s preferred communication method (email, text, phone, in-person).  

B. Establish who your primary clinical and administrative contacts are for questions and reporting.

C. Introduce yourself warmly to clients and listen closely to their concerns without interrupting. Keep them informed of each step.

Integrating into the Clinic Culture

Blend into the clinic’s existing team and processes while bringing your own value.

A. Observe the group dynamics of the permanent staff. Discern the unwritten norms. 

B. Recognize the clinic’s mission, values, and approach to veterinary medicine. Align yourself accordingly.

C. Build rapport with staff through friendliness, humility, and openness to feedback. Find opportunities to compliment and acknowledge them.

Clinical Excellence 

Uphold high standards of medical care from your first to last day.

A. Perform all diagnostics, examinations, procedures, treatments, and surgeries to the best ability. Do not cut corners.

B. Manage your time and clinic resources wisely. Prioritize efficiently and avoid wasted efforts.

C. Monitor each patient closely. Follow up proactively versus reactively. 

D. Thoroughly document all services, notes, medical records, lab reports, radiographs, invoices, and communications with staff or clients.

Handling Uncertainty  

You may encounter unfamiliar scenarios but stay calm and take steps to manage them.

A. Have go-to stress management techniques like deep breathing and taking short breaks when needed. 

B. When presented with unclear situations, ask probing questions and research options before acting.

C. Seek counsel from staff or outside mentors when cases exceed your experience level. Know your limits.

Continuing Education and Improvement

Keep growing your skills throughout your veterinary career.

A. Treat each clinic assignment as a learning opportunity, whether positive or negative. Reflect on experiences to reinforce what works versus what requires improvement. 

B. Regularly read veterinary journals, take continuing education courses, and attend conferences to stay updated on emerging practices, protocols, and technologies.

C. Ask staff for constructive feedback at the end of your stint that you can apply to future assignments. Welcome criticism.

Long-Term Relationship Building

Make lasting connections, not just temporary ones.

A. At the end of an assignment, express your gratitude and exchange contact information with the staff.

B. Keep the door open for potential future assignments at the same clinic by leaving a positive impression.

C. Get involved with local veterinary associations. Networking leads to referrals, partnerships, and relief job opportunities.

Conclusion

Being an effective relief vet requires flexibility, vigilance, and a dedication to providing compassionate care across all types of clinics. While demanding, relief work is deeply fulfilling and impactful. It allows you to constantly expand your breadth of experience and relationships within the veterinary community. 

Follow the tips outlined here to continually hone your relief skills. Stay open to new environments, teams, and learning opportunities. With the right mindset and preparation, you can thrive as a relief vet throughout your career.

This article was sponsored by IndeVets