Founder and CEO of VetHelpDirect, Dr. Susie Samuel talks to Veterinary Innovation Podcast to discuss online triage.

The Covid-19 pandemic had lead to even more pet owners turning to Google to try and diagnose their pet’s symptoms and decide whether they are serious enough for veterinary attention. As a vet, you know this is a bad idea, but it has become an established consumer behaviour.

Susie explains how vets can support their clients in times of such need for online advice.

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