Bedford Veterinary SurgeryCompanion Care Vet Surgery
Inside Pets at Home
Unit J Interchange Retail Park
- Highly experienced vet professionals
- Owner-managed surgeries so that you get to know your team
- Modern equipment and extensive facilities
- Full range of treatments from health checks to emergency operations
- Complete convenience - open 7 days a week, plus extended hours!
- Inside Pets at Home: a one-stop shop, with parking too!
- Value for money
|Monday||9:00 am||7:00 pm|
|Tuesday||9:00 am||7:00 pm|
|Wednesday||9:00 am||7:00 pm|
|Thursday||9:00 am||7:00 pm|
|Friday||9:00 am||7:00 pm|
|Saturday||9:00 am||5:00 pm|
|Sunday||11:00 am||3:30 pm|
4.8 Stars - 26-06-2017 - Karen
Cannot fault them brilliant service highly recommend
Vet ResponseThank you for taking the time to leave us a review, your comments are much appreciated.
2 Stars - 14-06-2017 - Danny
Error after error. e.g dealing with insurance claim, communications with referral vets, not giving sufficient post op care, not calling back when they say they will ... the list goes on.
Vet Response'I am sorry that you have not been happy with the service you have received at Companion Care Bedford. We take all feedback seriously and use it to improve the service we provide. We endeavour to deal with all referrals and insurance claims in a timely manor, unfortunately we cannot be held accountable for how 3rd party companies process our correspondence. We feel the post operative care we provided to your pet was appropriate to the symptoms presented at each stage, and when the standard treatment protocols didn't improve his condition we referred him to a specialist referral hospital. We are more than happy to discuss your pets treatment further if you would like. Please contact Kevin Morrall our practice manager and director to do so, or call customer service on 01367 821822.
2.6 Stars - 09-06-2017 - Alan
Please note that this practice does not have the facility to look after your pet overnight!
5 Stars - 26-05-2017 - Patsy
The care that my dog Izzy is getting is second to none...from the receptionists who couldn't be more helpful..to Jan and Jo who give advice in person or over the phone..when your dog is fighting cancer you need all the help you can get. I know Izzy is under the best care possible and I thank everyone involved!!!!
5 Stars - 05-05-2017 - Susan
Thank you so much for the care of Billy and for your care of us at a difficult time. What an amazing team !
5 Stars - 16-04-2017 - Tracey
A fantastic lot of vets. Helped us when they found our cat had a bad heart. Acted very quickly and professional even when I fell apart. Still having on going treatment and everytime the vets are helpful and lovely. Thank you from both humans and Basil.
5 Stars - 25-02-2017 - Phill
We have two 11 week old bundles of joy and cuddles mainecoon kittens. They needed their injections and microchipping. We used to go to another vets with our old cat and dog who unfortunately aren't with us anymore.We wasn't happy with the service that we recieved with them. We felt like we were just a way of making money for the vets. I've looked around at the reviews for other vets and decided to go with pets at home own vet as I liked what I read. I phoned on the Friday afternoon and was able to get an appointment for the same day. We were welcomed by very friendly lady on the desk and shortly after got to see the vet. Very very happy with the service and advice and price. Kind and friendly staff. 5/5
5 Stars - 18-02-2017 - Charlotte and macavity
Yesterday Macavity and I went to companion care vets in Bedford for his annual booster. We are always treated well when coming to in, but yesterday, it felt so easy and calm. The vet provided Macavity with a couple of dreamies, and I've never seen him so relaxed in the company of a vet. Paying him attention and handling him with care, I came away so impressed. He didn't even notice what had gone on and let her check his teeth with ease which he normally dislikes. I think the vet is called Rachel and I wish to pass on my thanks. Macavity was so calm he didn't want to leave! Thank you companion care!
5 Stars - 13-01-2017 - Rabbits123
Having had an awful experience with a vet locally a year ago, I headed to Pets at home Bedford as I had been impressed with both Bedford & Northampton branches whilst looking to adopt Rabbits. I took two rescue Rabbits to Bedford Pets at home, I didn't have an appointment & they were quite clearly busy, I asked if I could wait as I was desperate for these Rabbits to be checked.. The two girls on reception & I think in the end I got to see all Vets working there, I can not tell you how amazing, thorough & caring they all were, such a lovely service & I could see customers around me felt the same way. I will be recommending! Keep up the good work, you have convinced me to continue to take care of animals & give them a good home Thank you.
4.8 Stars - 29-03-2016 - mperk368
My family rescued Tia (boxer-cross) over two years ago and she had suffered neglect resulting in a lot of surgery before we had her with us. We registered with companion care and they have been the bed rock of Tias recovery and managing her as her health recovered and issues have arisen. In particular, Janet (practising Vet), receptionists Charlotte and Rachel have gone out of their way to ensure that Tia is cared for and made welcome even when she was suffering. I can whole heartedly recommend the professionalism shown at the Vets and also how no issue was to small for them to deal with both with Tia and insurers when required. Thanks Mark and Family