Looking for a new practice? Then look no further! On this page you can find the practice that will suit you.
Do you need it to be local or would you be happy to travel further for the right practice? Either way, you can set the distance from your home.
Do you want one with top 5 star reviews, a RCVS accredited veterinary hospital, a mobile vet? No problem!
Our online review service is intended to give a fair reflection of veterinary practices across the UK. All reviews are read and moderated by a member of the VetHelpDirect.com team. Defamatory comments will not be published online, but the star rating always will be.
Each review consists of 5 parameters, so we can measure the practice’s customer experience for all strengths and weaknesses. This means that you get a 360-degree view of the practice - what they’re best at, and what, if any, their weaknesses might be - based on the experiences of animal owners just like you who have used them. We don’t change the star ratings if the practice asks us to - these are absolutely independent to give you peace of mind. The criteria consist of :
Respect for my animal:
Did you feel that the staff respected your pet or your animal as an individual? Was the care personalised to them? Were you comfortable trusting them with your animal?
Vets and Vet Nurses are professionals - did the care they gave you and your animal reflect that status?
Everyone likes to be greeted with a smile! Did you sense that the team were friendly and approachable?
No-one wants to take their animal somewhere dirty or unhygienic; so how clean and tidy was the practice when you visited?
Value for money:
Overall, did you feel you got value for money? That’s not a question of how cheap they were - sometimes a bigger bill can be better value! - but whether, on balance, it was worth it?