General

  • We are a caring family run company
  • All our Vets are specially trained in “At Home Euthanasia”
  • Compassionate and respectful gentle pet euthanasia in the security of your own home
  • Our passionate Vets work with skill and compassion and of course are members of the Royal College of Veterinary Surgeons
  • There is no more loving way to put either your “cat to sleep” or your “dog to sleep”
  • We are here when you need us most, you can call us between 7am and 8pm 7 day a week

Opening times

You can speak to the understanding Cloud 9 Vets team between 7am-8pm every day, after that time you are able to leave a message or contact us by email. We are available to discuss and advise on your particular situation, we are here to answer your questions and share our experience regarding putting your dog or cat to sleep and to help and support you with aftercare such as a burial or cremation. To arrange an at home gentle euthanasia visit or for personal and compassionate help and support please call us free on 08000 354 999 – we are open every day.

Clinic reviews

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Emma T reviewed

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Words cannot really express how grateful I was to come across Cloud 9 Vets at such a sad time in Millie’s life. I spoke to Andrea on the phone when I felt the time was close and he was wonderful; listening to Millie’s story with kindness and compassion which helped me so much. Amy, the vet, visited us at home and she too was kind and professional and Millie passed away peacefully in her place next to me on the sofa. Such a difficult time for any pet owner but made as easy as it could possibly be. I cannot recommend them highly enough. Thank you so much.

Maria reviewed

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It was time for my Cat Skip, best friend and soul mate to leave me due to Jaw Cancer, devastating. Andrea came to my home and the Aura from him is pure Love for the Animal, not money. He was amazing, gentle, dignified, polite and time was of no importance to him. Explained everything as he goes. He made a heartbreaking act into something special and dignified for Skip, and Skip could pass away on his spot on my bed he had for the last 14 years. for which a thousand thank you's is still not enough. Carried him out to his car where i said my final farewell, till he comes back from the Crematorium. Amazing service provided by all, from Andrea to Elizabeth who took my call. Outstanding

Mark reviewed

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Andreas came around today to put my 14 year old dog to sleep he was superb took his time to chat and made myself my partner and Missi totally at ease he was brilliant and I would not go anywhere else in future made a horrible situation that little bit better thank you Andreas for being a great vet and a great human you was great

Lydia C reviewed

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Despina reviewed

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We would like to thank Cloud 9 Vets for being there for us when we needed them. They were so very compassionate. They helped our beloved family dog pass with dignity and grace. We can not thank them enough.

Emily reviewed

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The vet was very respectful to Jackie and me and she passed away peacefully, without fear.

Paul reviewed

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We had to have our lovely dog Kev euthanised last night (Sunday). He was in kidney failure and very miserable. Andrea came at 7pm and was absolutely lovely with both of our dogs. He was with us about an hour, was so kind and spent most of the time stroking Kev and making a fuss of him. It's so hard to know if you are doing the right thing but more so at the right time. We didn't want to shorten Kev's life but we didn't want him to suffer either. Andrea assured us that the time was exactly right as Kev had stopped eating and drinking earlier that day. He put us totally at ease and he made a horrible experience so peaceful for us, our other dog and Kev. He explained the process and gave us plenty of time to say goodbye properly. Afterwards he gently wrapped Kev in a blanket and carried him out to his car in his arms, where we said our final goodbyes. He would then deliver Kev to the cremation centre. We cannot praise Andrea highly enough and we will definitely be recommending Cloud 9 vets in the future. The service is worth every penny. It was lovely to see Kev pass away in the comfort of his own home with absolutely no stress. Andrea we really can't thank you enough.

Sharon M reviewed

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Thank you so much for the kindness and compassion you showed to Baz and our family when we had to say goodbye to our beautiful Sheltie Baz . Andrea came to our home where Baz fell asleep in our arms can’t thank and recommend Cloud 9 enough for such a peaceful passing

Anne H reviewed

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Last week we had to have our beautiful dog Izzy put to sleep . We contacted Cloud 9 vets who were professional and caring. Andreas the vet came to our home as planned. Considering he had never met us or Izzy before ,his approach was so gracious,respectful ,gentle and unhurried. He went through the procedure and gave us time to ask any questions. Izzy went to sleep in a loving and stress free environment and was treated so respectfully by Andrea. We will remember her always and will be eternally grateful to Andreas for his empathy and kindness to us and Izzy on the day. The animal kingdom is so lucky to have amazing individuals like Andreas taking care of them .