General

  • We are a caring family run company
  • All our Vets are specially trained in “At Home Euthanasia”
  • Compassionate and respectful gentle pet euthanasia in the security of your own home
  • Our passionate Vets work with skill and compassion and of course are members of the Royal College of Veterinary Surgeons
  • There is no more loving way to put either your “cat to sleep” or your “dog to sleep”
  • We are here when you need us most, you can call us between 7am and 8pm 7 day a week

Opening times

You can speak to the understanding Cloud 9 Vets team between 7am-8pm every day, after that time you are able to leave a message or contact us by email. We are available to discuss and advise on your particular situation, we are here to answer your questions and share our experience regarding putting your dog or cat to sleep and to help and support you with aftercare such as a burial or cremation. To arrange an at home gentle euthanasia visit or for personal and compassionate help and support please call us free on 08000 354 999 – we are open every day.

Clinic reviews

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Christine reviewed

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We had to make the saddest decision to put our lovely Arnold to rest a week ago. From the moment I contacted Cloud9 vets I was impressed by their kindness, professionalism, understanding and compassion. Andrea came to our house and our beloved boy was peacefully helped to rest on our patio where he loved to be. He was given as much care and respect as any person and we are comforted that the end of his life was peaceful and with us, his family around him. Cloud9 arranged for Arnold to be individually cremated and we received his ashes two days later. I feel it’s so important that services such as this are available and a week later, although we continue to struggle with our loss, the fact that Arnold passed away peacefully, at home, with his family is something I draw comfort from.

Vet Response

Apr 20

Dear Christine, Thank you for your kind words. We are glad that we could help you and Arnold at this difficult time. RIP Arnold Best wishes Lisbet

T S reviewed

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Our family dog (Sasha) was made into a unicorn helped by Andrea. Sash was a lovely,adorable,friendly member of our family and will continue in our hearts forever. My husband and my 2 girls witnessed everything and were informed of the steps,all were comfortable and if ever there was a nice peaceful time that will stay with them. The aftercare for me personally was individual,respectful,and heartfelt as i couldnt be there at the time. Andrea was a lovely man and let us carry Sash to his car and wave her off on her heavenly journey. Thank you from the bottom of my heart. So sorry it took so long to do the review but i am still heartbroken. The ashes box that we received is lovely. I will never forget Cloud 9 and have passed the details to every animal lover. Keep up the great work your a credit to the profession.

Caroline reviewed

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We had to say good bye to our dog Bruno, he was tended to by Andrea, he was so caring and respectful towards us and so kind to Bruno, he made his passing so painless and peaceful.

Catherine reviewed

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I cannot thank the visiting vet, Andrea Di Sante, enough for such a caring and compassionate manner towards my dearly loved and gentle Shar Pei, Casper, who was put to sleep on 11 November 2019. Andrea was so kind and gentle with Casper quietly explaining what the procedure was and what to possibly expect. Having Casper put to sleep at home was by far the best decision. He was totally relaxed all the time and just simply drifted away. Thank you so much for giving Casper a stress-free and peaceful end of life. I will continue to recommend Cloud9vets to anyone having to face the heartbreaking decision.

Gail reviewed

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I cannot thank our lovely vet Kadja enough for her help and support . She treated our lovely dog Sky as if she were her own. We never felt rushed , she explained everything as she went on, and made sure Sky was comfortable, and she passed away peacefully, with all her family and familiar things around her. She rang the funeral home and Stuart arrived but respectfully waited outside until he was needed and again, treated Sky with respect and dignity. I cannot recommend this company enough. They made such a difference in a most difficult time.