Medivet The Vets South Ockendon2 Canterbury Parade
Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices. Our branches can also provide access to 24 hour services via our linked Southend 24hr Continuous Care and Emergency Centre.
As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 200 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.
We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.
|Monday||9:00 am||7:00 pm|
|Tuesday||9:00 am||7:00 pm|
|Wednesday||9:00 am||7:00 pm|
|Thursday||9:00 am||7:00 pm|
|Friday||9:00 am||7:00 pm|
|Saturday||5:30 pm||7:00 pm|
1 Stars - 21-12-2017 - Yvonne
Don't take your pets to them unless you have the money to pay for the fees as they don't care if your pet is very ill they will send you away like they did to me today (21/12/17)
Vet ResponseDear Yvonne, Thank you for your review. We have investigated your concerns and we are happy to address the reasons behind our decision. Firstly, if you do not have an appointment or not registered with us then we have to fit you around our booked consults unless there is an emergency. In this case, there was no emergency and you were happy with this decision. After taking all your details and the details of your cat, you informed us that you were unable to pay. As a result, we discussed all your options and offered to help you to see if you were entitled treatment at the PDSA or put a payment plan in place or reach out to a family member. We then repeatedly informed you that if you couldn't be helped by PDSA to still come back to the practice and we would try to accommodate your cat. At Medivet, we aim to offer the highest level of veterinary and customer care and we are saddened to hear that your experience left you feeling this way. If you wish to discuss this further then please do not hesitate to get in touch with the practice. Kind regards, Medivet South Ockendon
4.8 Stars - 06-11-2017 - Irene Wanderer Giehl
5 Stars - 04-10-2017 - Bob Stamp
5 Stars - 21-08-2017 - Kay
There are friendly helpful I have no transport only public but I will not change the vet there are helpful and informative
5 Stars - 09-06-2017 - E Rainbird
10/10 All round. Very friendly staff who genuinely love animals and make a fuss of them making them feel special.The vet is warm and caring and treats each pet as an individual giving them hugs and treats. Highly recommended.
5 Stars - 03-06-2017 - cooke
the vet was very helpful and so was nurses
5 Stars - 28-04-2017 - Shazza
4.8 Stars - 16-01-2017 - buddy
have been using this practise for over 11years with change of name and new vets but still such a good practise may not be the cheapest but look after your pets so well and care for them so much and love the vip club
4.8 Stars - 08-12-2016 - carol
very quick and easy to get an appointment. brilliant service and treatment. so much respect for animals and there owners. also very friendly staff.
5 Stars - 12-07-2016 - K Kendall
My first visit to this vet, in July 2016. Transferred from another vet company. Receptionist and vet were very friendly and made me feel welcome. Explained everything during my cats annual check ups and was very thorough. My cats are usually quite nervous of the vet but George gave them lots of cuddles and made them relax so they were happily sitting on the table. Would recommend this vets to anyone with pets in South Ockendon.