Oakfield Veterinary Group - Castle Bromwich Surgery

713/715 Chester Road
Bacons End
Castle Bromwich
West Midlands
B36 0LN

General

Established over a hundred years ago, the Oakfield Veterinary Group today occupies sites in Atherstone, Tamworth and Castle Bromwich and successfully treats many thousands of animals from right across the region every year.  Our service is based on providing the best possible care for your pet, and our friendly and experienced staff are always on hand to provide advice and guidance on how to keep your animals happy and healthy.

Special Offers

Please click here to view our special food offers

Pet Healthcare Plan

Welcome to the Oakfield Pet Healthcare Plan, an excellent way to ensure the best possible care for your pets at all times, whilst reducing your annual costs. Please click here for more information

Opening times

Monday to Friday: 9:00 am – 11:00 am, 2:30 pm – 4:00 pm, 4:30 pm – 6:30 pm. Saturday: 1:30 pm – 4:30 pm. All consultations by appointment. Reception open from 8:30 am excluding Saturdays.

Clinic reviews

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Stephen w reviewed

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Took my cat in as he had a blocked kidney the vet was the best one we have seen but I think you are charging to much at £563 the I found out I had to pay £13.50 for the vet to complete a form which is terrible most vets don’t charge for that

Vet Response

Oct 02

Hi Stephen. Thank you for leaving us a review. We are pleased we could help care for your cat. If you would like to discuss the charges in more detail, then please contact us directly. Kind regards, Oakfield.

DanielTP reviewed

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Awful service. was given the incorrect information regarding the contract for pet scheme over the phone. When we went it was charged more money even though it was their mistake. Cancelled pet scheme as could not afford it anymore amongst other reasons. Received a letter yesterday from a debt agency with an extortionate mark up on bill. No correspondence from vet at all. Causing much stress . Awful practice. Have to put one star as wont let me put none.

Vet Response

Oct 01

To DanielTP Thank you for your review. We are sorry that you feel the service was awful. Please contact us directly so that we can look into your concerns for you. Kind regards, Oakfield.

Sarah reviewed

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The vet we visited today was amazing, she took really good care of our dog Rosie and gave some good advice. The best vets we have been to in a long time.

Vet Response

Sep 10

Hi Sarah. Thank you for your review and lovely comments. I will pass these on to the vet who looked after Rosie. Kind regards, Oakfield

Mohamed E reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 1.6 stars

One of the managers at the Castle Bromwich practice is very rude. I believe her name is Jean. She was chasing me for subscription money when I had cancelled my pet plan as they had screwed up the vaccinations of one of my three cats so I had to start over again. No sense of customer service.

Vet Response

Sep 02

Thank you for your review. Can you please contact the Practice Manager directly so we can look into your concerns for you. Kind regards, Oakield.

campSA reviewed

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Friendly helpful and very caring service after bad experience of another vetinary surgery .

Vet Response

Jul 24

Hi. Thank you for your review and lovely comments, we really appreciate it. Kind regards, Oakfield.

Bertie a reviewed

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Have been with Oakland for a very long time.With my previous dog and now Bertie and Digby,staff have always been very supportive and professional.Many thanks.

Vet Response

Jun 03

Hi. Thanks your for your review and lovely comments. Kind regards, Oakfield.

Jagjane reviewed

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Came in to check a cat for a chip, lovely helpful service and advice, thank you

Vet Response

May 03

Hi Jagjane. Thank you for your review and lovely comments. We are pleased we could help. Kind regards, Oakfield.

Samantha L reviewed

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We went to Oakfield after a bad experience with another Vets. We saw Laura and explained what had happened, she was superb totally understood our issues. When we had to visit on a Saturday afternoon with Ovi we saw John he was amazing told us exactly what was wrong and put our minds at rest wish he was always at this Vets. Ovi has always been treated very well here we would not go anywhere else now.

Vet Response

Mar 12

Hi Samantha Thank you for your review and fantastic comments. We are pleased that we could put your mind at rest and hope Ovi is doing well. Kind regards, Oakfield.

Phil H reviewed

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Oakfield at Castle Bromwich took care of our labrador, Sheba for the eleven and a half years she spent with us. They were always professional, kind and compassionate, particularly when it came time for Sheba to leave us. Now, six months later, we look forward to bringing our new puppy to have the same, special care throughout his life. Thank you for everything. Phil Hughes

Vet Response

Dec 27

Hi Phil. Thank you for your lovely comments, we really appreciate it. We are looking forward to meeting your new puppy too. Kind regards, Oakfield.

yes reviewed

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Id just like to say what a credit this practice is.I had a very hard decision to make with my bestfriend star and the staff were amazing and helped me all the way and showed such professionalism all the way, i truly cant thank you enough for showing me such compassion and sincerity i wish you all the very best

Vet Response

Nov 12

Hi. Thank you for your lovely review. We are glad we were able to help you at a difficult time. Kind regards, Oakfield.
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