St Anne's Veterinary Group

6 St Annes Road
Eastbourne
East Sussex
BN21 2DJ

General

 

  • St Anne's Veterinary Group is Eastbourne's longest standing and largest veterinary practice. 
  • We have an established reputation for providing excellent veterinary care and great service.
  • The practice is independently owned and serves the whole Eastbourne area with four sites and a mobile 'Visting Vet' service.
  • We have many services available such as Behaviour clinics, Bereavement support service, Cardiology specialist support, Client Education evenings and Orthopaedic specialist service.
  • All consulting rooms, including those at branch surgeries are linked to the main computer here at St Anne's, allowing instant access to your pet's records at any time. 

 

Opening times

Clinic reviews

5 Stars - 14-11-2017 - Marilia Whittome

We have always been impressed with all staff's professionalism at the practice. We feel that our cat has received the best treatment possible whenever she has experiences health issues.

5 Stars - 13-11-2017 - Joey

Very good vets. Highly recommended.

5 Stars - 09-11-2017 - Barbara

Helpful, friendly and efficient service at whichever one of the group practices you visit.

4.8 Stars - 05-11-2017 - Tom S

Friendly, efficient, reliable - a professional, caring approach. A really nice, local, vets practise.

5 Stars - 04-11-2017 - Julia R

I have been taking my dogs to St Anne's for over 20 years. All the staff have care and compassion for animals. They are very knowledgeable and listen to me as an owner about my worries. Can highly recommend them and would never go anywhere else. We don't live in Eastbourne now but still would rather travel the short distance to St Anne's rather than go anywhere else.

4.8 Stars - 03-11-2017 - Sandra

4.8 Stars - 03-11-2017 - Truffles

Would recommend. Everyone is so nice.

4.4 Stars - 02-11-2017 - Melanie

Having been a client of St Annes since the late 1980's I have always been impressed by their service, professionalism and compassion towards myself and our animals. I have always recommended them. The only complaint I have is the way in which I was charged for an out of hours consultation charge as a result of my dog having an accident whilst out walking on the south downs and tearing open his leg necessitating an emergency appointment as he was losing a lot of blood from his wound. I feel that the charge was unnecessary as the circumstances leading to the emergency appointment were out of our control. I also feel that the warning of the charge given by the receptionist at the time of a rather distressing call was inappropriate. In no way am I blaming the receptionist as they are all really wonderful. I think it could have been discussed once we had reached the surgery. This aside I cannot fault the night vet who was absolutely wonderful and kept me informed throughout.

Vet Response

Thanks for your feedback Melanie. If you would like to contact us directly we can look into your experience more accurately and hope to do better next time. Bringing an emergency out of hours service back to Eastbourne has been a highlight of the year and we are glad to hear they did a good job. Having said that we always try to meet our clients expectations of value as well as service and we are sorry if this is not the case.
15-11-2017

4.8 Stars - 01-11-2017 - Ana

Brilliant practice who always treat our dog with the upmost respect. All reception, kennel staff, nurses and staff are friendly and make trips less stressful for pet and owner.

5 Stars - 01-11-2017 - Jan Bending

I have been with this excellent practice since 1999. My dogs have been treated by highly qualified and skilled Vets with compassion ,competency and dignity. Nurses and Receptionists also most helpful, friendly and competent

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