Thameswood Veterinary Clinic - Purton Road62-64 Purton Road
- A dedicated out of hours clinic
- Radiography, ultrasound, endoscopy
- Separate theatres for minor procedures
- Laboratory and specialised diagnostics
- Practice ambulance and house visits
1.2 Stars - 14-12-2016 - Julie
The owner of this vets practice is very rude and some of his staff need a course in customer relations!!!
Vet ResponseUpon examining a new patient, our vets will endeavour to gather as much clinical history as possible. During our free registration health checks the vet will ask questions in relation to your pet which allows our vets to appropriately examine and treat the pet as required. Our staff involved during your visit were left shocked and upset after the visit and although animal welfare is of the utmost importance to us, as a veterinary practice, we will not tolerate any form of rudeness or abuse towards our staff. Unfortunately in these situations which are very rare, there is an obvious breakdown in communication and trust for which we feel that the best option is to recommend future veterinary care elsewhere.
5 Stars - 02-12-2016 - Lucy
I have been bringing Lucy to Thameswood for 15 years and this recent visit for an operation was dealt with as professionally as all previous visits. All the staff show a great compassion and empathy to all animals and their owners. Would recommend this practice every time.
5 Stars - 02-12-2016 - Ruth
Fabulous caring professional support. My bulldogs love visiting Thameswood. Both of my bulldogs have undergone anaesthetics and special consideration is always given due to the respiratory issues associated with the breed. Very friendly, always timely and flexible and they really do go the extra mile to ensure safe, quality care. Special mention for Laura the Vet who cares for Frank and George and the girls on reception who make our visits so welcoming and fun. I feel very confident in the service, level of expertise and appreciate the personal touch. Ruth xx
5 Stars - 20-09-2016 - Kirsty
All members of staff are lovely and friendly. Never known a practise to be so supportive. Also received a card from them today offering condolences on the loss of my guinea pig. So thoughtful
5 Stars - 29-10-2013 - sarah
lovely vets. Great with the animals
4.8 Stars - 29-10-2013 - Louise Doughty
5 Stars - 29-10-2013 - Sadie
4 Stars - 29-10-2013 - David
5 Stars - 25-10-2013 - Chataya Tonkinese
We have been clients of Thameswood Purton Road for many years. Being Tonkinese breeders it is very important that we feel confident in our relationship with our veterinary practice. Thameswood are experienced professionals, the clinic is pristine clean and the staff knowledgeable and extremely helpful.
4.8 Stars - 25-10-2013 - Leeanne
Very friendly receptionists and vets, very helpful and very caring for your pets, fantatic on giving advise ect. Would never go anywhere else!!