Vets4Pets - Cardiff Newport RoadInside Pets at Home
481 Newport Road
The friendly team at your local Vets4Pets in Cardiff Newport Road are waiting to meet you!
Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need. At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.
Pet Health Plan
|Monday||9:00 am||7:00 pm|
|Tuesday||9:00 am||7:00 pm|
|Wednesday||9:00 am||7:00 pm|
|Thursday||9:00 am||7:00 pm|
|Friday||9:00 am||7:00 pm|
|Saturday||9:00 am||5:00 pm|
|Sunday||10:30 am||4:00 pm|
5 Stars - 08-01-2019 - Honey, primo, Loki n baloo
Thanks, everyone. We lost our beloved honey yesterday. Everyone was so kind. But today I phoned just to see where honey was, and a lovely lady Jeanette (sorry if I spelt it wrong) put me at ease about where she was resting . And is going out of her way to bring back her ashes, so that we can scatter them on my late mother’s Birthday. It means so much. Thank you all❤️❤️❤️
Vet ResponseThank you so much for your kind words, it is always so hard to loose a much loved family member. I will pass on to the message to all the staff that helped make your visit a little easier.
5 Stars - 18-11-2018 - K. Winters
They squeezed our dog Buster In despite being fully booked on Sunday 18th. Both women on reception were incredibly friendly and put us at ease as we waited. The vet, Lily, was brilliant. Buster wasn’t very well, she handled him with care and compassion whilst giving us a lot of great advice. Will always take Buster here in future.
5 Stars - 30-09-2018 - Jayne
Rhian and the team at Vets4Pets are always willing to go that extra mile to help, I was faced with a sick animal and not sure could afford the treatment options needed that day, but them team helped me sort everything out until I was able to find the funds needed. Always friendly and very professional and even my animals seems to like going there!
2.8 Stars - 22-08-2018 - Sarah Davies
2 Stars - 20-07-2018 - Kris
1.2 Stars - 13-07-2018 - Meryl Davies
2.6 Stars - 05-07-2018 - Loulou
Been bringing my cat to this practice for over 2 and a half years have had excellent service up til now,changing their policy so you have to pay upfront for your pets needs then claiming on your insurance after I think is not a good idea,if majority of us pet owners could afford outright vets fees we wouldn’t have our insurance,so aggrieved at this decision I am questioning keeping my cat there
Vet ResponseOver the past year we have been having ongoing problems receiving money back from insurance companies and are spending more and more time chasing them by phone, email and post to get direct claims settled. It is also becoming increasingly difficult speaking directly to insurance companies about client policies due to GDPR regulations. Because of this we have had to make the decision to stop direct claims for smaller amounts such as for ongoing medications and consultations. We sent letters to clients regarding this in April 2018 so that they had time to discuss any concerns they had about this with ourselves. We will still provide direct claims for amounts that will exceed £300, and we will continue to send claim forms on behalf of clients as often as they wish them to be processed, to ensure that money is received back to the client in a timely manner.
5 Stars - 24-11-2017 - Rosemarie Hughes
I have known Rhian Bullock since September 2016 and she has looked after my French Bulldog with such professionalism, dedication and compassion. I would recommend this practice to anyone seeking peace of mind for their beloved pets.
5 Stars - 31-05-2017 - Elena
Very impressed with the service. Extremely courteous, helpful and friendly staff, going out of their way to be interested in my pet and to offer assistance. This was a first visit for me with a very elderly (and much adored!) cat and I saw Nick, the vet, and found him to be compassionate, very kind and thoughtful as well as professionall and informative. He successfully managed to examine my cat and allay my worst fears, alongside giving me constructive advice and medication for the problem. He seemed as concerned about me, as the owner, allowing me to articulate all my fears and concerns without interrupting me and then asking the various questions he needed answered. He handled my cat beautifully, and she is not keen on vets! I came away both reassured and confident that she had been properly looked at and efficiently treated. I really was very impressed as I had not expected to get such a personal and friendly experience from a bigger chain of vet practices but I can highly recommend this practice and look forward to a future pet owner/vet relationship with them. Very happy customer. :-)
5 Stars - 30-08-2016 - Lucy
My dog Bee became very ill on a Sunday and I took her to Vets 4 Pets, Newport Road as an emergency. She was seen straight away and had incredible care. Rhian and her team not only fixed Bee but they kept me informed all the way through. The care and kindness shown was absolutely fantastic. The practice is really clean and well equipped too.