Vets4Pets - SloughCompanion Care Veterinary Surgery
Inside Pets at Home
141 Farnham Road
The friendly team at your local Vets4Pets in Slough are waiting to meet you!
Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need. At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.
Pet Health Plan
|Monday||9:00 am||7:00 pm|
|Tuesday||9:00 am||7:00 pm|
|Wednesday||9:00 am||7:00 pm|
|Thursday||9:00 am||7:00 pm|
|Friday||9:00 am||7:00 pm|
|Saturday||9:00 am||5:00 pm|
|Sunday||10:30 am||4:00 pm|
1.8 Stars - 02-11-2017 - Arun
1 Stars - 16-09-2017 - Toby
1 Stars - 18-08-2017 - ana
My dog was dying , My daughter rang up distraught asking for an emergency appointment. After years of taking TOBY to the branch and the last year or so on regular expensive medicine and check ups. TOBY was dying on the 16th of August. She rang up distraught the dog was suffering and the callous receptionist told her to find another vet as they were no appointments, Lily was distraught crying, Please note this lady knew her as she regulary picked up his medicine, We have spent thousands as we did not have pet insurance, We did find a local vet and in the evening Toby was put to sleep. I feel his suffering was prolonged as they had to ting up the slough branch to get his notes. I am traumatised watching Toby all day suffering. his lady did not seek advice from the vets, Callous and clearly not an animal lover. If iget another pet I will never enter your stores again. .The local vets were horrified with our treatment. Just okay taking our money which clearly pays this ladys wages.
Vet ResponseI am very sorry to hear of the problems you have experienced in respect of your recent visit to our practice. Customer service is very important to us and it is disappointing to hear of occasions when clients are made to feel let down.
I wish to assure you the service you have received is not what we would expect for any of our clients and is clearly unacceptable. I can confirm that we are taking this matter seriously and the details of your complaint are being investigated fully.
As soon as we have an update relating to the investigation we will contact you directly.
I am sorry again and thank you for taking the time to contact us.
5 Stars - 07-08-2017 - Gemma
Very friendly staff, handled my cat with very good care.. didn't wait for too long and got the information I needed for the right aftercare..
3 Stars - 18-06-2017 - Kat
I visited there with my cat was seen 45minutes after my appointment to be told stop cat food and only feed her chicken breast. Then was given medication that was for a dog to be told they don't stock the medication for cats and was charged extra for the dog meds. Was told my cat would need a ultrasound but told i would have to come back as they were too busy to do it in that exam. Not happy with service at all
Vet ResponseWe are sorry that you feel you have had a bad experience at our surgery. We would like to address your concerns further, however, due to data protection we are unable to do so publicly, therefore we will come back to you directly. If you could email your concerns to email@example.com this will enable us to respond to your complaint as quickly as possible.
2.2 Stars - 28-05-2017 - sharla
5 Stars - 26-11-2016 - KIM
Last year I lost a dog in horrific circumstances, the veterinary practice i used for 18 years had been taken over by a large company and the care just wasn't there. I felt they left my dog in pain and distress for the sake of money. If they had told me how ill my dog was, I would have euthanised without hesitation but that wasn't the case. Since picking up lucy, I have not returned for treatment on any of my animals. Consequently i had lost faith in all vets until one needed treatment. Vets4Pets was recommended to me, though I was sceptical about using a large practice, we went and haven't looked back. Thank you everyone.
2.2 Stars - 23-11-2016 - Amy
5 Stars - 23-02-2015 - Viv
Changed to this vets after receiving a very large quote from our previous vet for dental work on our cat. The vet completed the dental work and I am very pleased with the level of care, professionalism and value for money. I would definitely recommend this vet.
5 Stars - 18-01-2015 - Jeff
My cat (Minkie) wasn't himself for a while, I took home to the vets, the Vet was brilliant with my cat checked him, I thought it was his anal glands but was told he had a abscess, and put him on 5 days of antibiotics, thank you he is running around and enjoying himself again even at 16.