Vets4pets - Old Kent Road

Inside Pets at Home
Unit 2A, Cantium Retail Park,
518 Old Kent Road,
South East
London
SE1 5BA

General

The friendly team at your local Vets4Pets in Old Kent Road are waiting to meet you!

Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need.  At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.  

Pet Health Plan

You know how to keep your pet happy and at Vets4Pets, we know how to keep your pet healthy. That's why we've created a range of Health Plans that make essential routine treatments more affordable. Please click here for more information

Opening times

Day Opens Closes
Monday 9:00 am 7:00 pm
Tuesday 9:00 am 7:00 pm
Wednesday 9:00 am 7:00 pm
Thursday 9:00 am 7:00 pm
Friday 9:00 am 7:00 pm
Saturday 9:00 am 6:00 pm
Sunday 11:00 am 5:00 pm

Clinic reviews

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Paul reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 4.8 stars

I took my cat in who had been loosing weight in recent weeks (but I didn’t know why). The team from start to finish were exceptional (both from a clinical but also handling discussions which are emotionally sensitive) and especially given the current operating conditions made it a straightforward experience. After a number of test it was found my cat has early stage kidney issues - she’s on a special diet and now back to normal. Thank you again!

nicholas reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 4 stars

Michaella reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

We attended on Friday 22nd May to have Peaches, our beloved cat of 18 years, put to sleep as his health had taken a bad turn. Given the current restrictions and how quickly he deteriorated I was expecting this to be a difficult visit. From the moment we walked in the door the staff were so accommodating and attentive, we were of course very emotional and were the last appointment of the day but did not feel rushed at all. We were walked through the whole process and given all options clearly, as well as lots of time to spend with Peaches before and after the procedure, all while being mindful of social distancing. A huge thanks to Marika on reception, Frances, the vet who took us through the appointment, and Lucy, the nurse who looked after Peaches afterwards and took some fur and pawprints for us to keep. You all made a difficult evening that bit easier to bear. Thank you.

Mandy W reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

I have been using this vets for the last 5 years. We are a family of 5 cats, and whenever we come to this vets we are treated with the utmost respect from everyone and our cats always feel at home when they receive any treatment. I can highly recommend this particular practice.......outstanding service by all staff! Many thanks for what you do

Vet Response

Mar 25

Thank you very much for your lovely review Mandy, we really appreciate the encouragement and will pass this onto the team.

Sandra L reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 4.8 stars

All my three cats were registered there. Always received great care and advice from the vets and nurses. In a past there were issues with a particular receptionists not being , as helpful as the rest of the staff. However, since on my last few visits I dealt with Marika and would like to say big thank you! She is not only efficient, but also deals with all owners and pets with a care and a smile. I can't praise her enough for being helpful on the phone and in person. It isn't easy to create easy atmosphere in a vets practice, full of anxious owners, but somehow she manages to put everyone at ease. She and her colleague ( I believe it was Persia) had the practice working seemingly. I could tell they have a real passion for animals and care for the owners. Thank you so much!

Vet Response

Dec 20

Thank you Sandra, we really appreciate you taking the time to leave this lovely review and will pass on your comments to the team. We look forward to seeing you and your cats next time and in the meantime, wish you a very Happy Christmas!

Rochelle reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

We have been taking Kala here for 4 years and it's great. The vets really care about the pets and they have taken care of Kala through a number of tough operations. They take the time to explain what's wrong and it makes a big difference. The fact they are also open on weekends makes it very easy to find a suitable appointment. I would recommend this clinic

Jocelyn B reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 1.8 stars

Have sent a report to head office. I asked for a drink for my dog as pink bowl on floor was empty. Already told vets at home that outside bowls were empty. when lady in pink tracksuit brought drink back she was accompanied by someone in navy uniform who quite aggressively told me that bowls outside were the shops responsibility, not the vets. I said Yes, and I have mentioned it and they are sorting it out so came back here to get drink for dog. She then proceeded to inform me that vets4pets are not obliged supply water, but if asked would get a drink for dog. I said I had asked, then she said that portable water bottles were available to buy. I said I had those but as I was coming to the pet shop early (9.30 a.m.) didn't bother to bring everything with me. I said I did not expect lecture after asking for a drink for my dog, and would ask in any shop if I though it necessary. A few raised eyebrows by customers there.

Vet Response

Jul 30

Thank you for taking the time to review your experience at Vets4Pets Old Kent Road. Whilst I appreciate that you were disappointed with the lack of shared water facilities available within the Pets at Home store, unfortunately this is an issue outside of our control as the practice is separate to the store. As a practice, however, we aim to reduce the spread of illness and for this reason, we try not to have multiple dogs using the same water bowl in our reception area. Our receptionists are more than happy to provide a clean, fresh bowl of water for your pet when you arrive if you would like. I apologise if this was unclear when you first came in and we will look at creating a sign for reception explaining this. With regards to your interactions with our team, I am sorry that you perceived the way staff tried to explain our concerns regarding shared water bowls and the alternative we provide as a lecture, this was not our intention, rather, we strive to provide a friendly and personal service for both our clients and their pets.

Alicia reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

The vets at Old Kent Road are extremely knowledgeable and compassionate. They showed great care and kindness for me and my cat especially at the end. Thank you x

Louise reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 4.8 stars

We took our cat in for a first visit and saw Chloe. She took time to answer all our questions, didn’t make us feel rushed and did a thorough check up. Very friendly service, helpful advice and reassured that our pet is in good hands.

Shruti reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

We saw Chloe for our first bunny health check and vaccinations for our two rabbits. She was super amazing with our rabbits and us too! She was very friendly and reassuring, answered all our questions and was really friendly and respectful of the rabbits and us. Would be very happy to recommend her :) :)

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