COMPANION CARE VETS Filton...a good choice.
This is the 2nd visit in 12 months. The first originated from a catalogue of gross failures from our previous vets and warranted
us to select another after 13 years of poor service, even though
the vetinary practice in previous instance has been heralded as
"Exceptional" in various literature!
Our 1st instance was lucky enough to be appointed with Paul himself.
Paul listens and doesn't switch off and tune back in when you start
uttering something that he can finance on. He understands a clients
explanations and examples and...if he doesn't get any...then will
Pauls skills seem to be of ilk with his vetinary surgeons, weather
through his training or their selection at interview.
One lady named "TY" was of immense understanding and so communicative in nature and not the sort to be fluffy and pander to
the whims and thoughts of us. She was able to flit between the
wife and my self's differing knowledge of medical terms and go from
basic to intricate, whilst diverting gaze between us to ensure each was following. Consequently the final outcome for our beloved
Dog was a success as much as could be expected.
Our 2nd visit(16th Aug 2015) was a somewhat urgent visit for our
Dog. However from the reception point to when the vet called us
in was encouraging again(Dog not happy though.)
I'm Guessing as didn't ask. that Ty has moved on to pastures new
as we were presented with a lady named "Sonia Sanchez".
Wow, what a Vet. Our Dog was in dire need of help. This Lady in
the space of 2 minutes had extracted from us both, in limited and
technical form and simultaneously been jotting notes on a pad
(in a straight line), whilst cooing to our Dog to encourage calm
and especially to me...so I could see...that we had got another
Our Dog is now in one of those unfortunate states, of see, how it
progresses or eases. Either way. However, Sonia has given us an
exstremely technical insight into how this may have happened and
a lead into its worst state, with empathy at all points.
There's a lot more I could add to this review but the above
should be enough for whom chooses to read the above, to feel
confident in this vets practice and see for them selves what
I have not covered.
So. A great effort and skill to Sonia Sanchez for putting us on
a path of confidence(Dog included) and understanding...why I will
pick the Bones(pun intended) out of any thing said, so as to discount, the waffle from previous vets.
The only Drawbacks with this practice is they can not provide
over night care(Due to the premises they excel and licence from)
What will happen is you will be passed on and have to transport your pet to a heralded choice of limited Bristol Vets that i'm
sure offer the best practice and skill for your loved one.
The most convenient one was not an option for us, as they no
way had previously offered the most basic level of confidence
as I stated at beginning of this scribe.
Still. With the Vets at this practice and there knowledge and
preparedness to pass it on to you, its feasible to offer you
options to avoid this(Unless critical and the enhanced cost premium).
(If You get a receptionist who is fluffy, more interested in
your pin number, calls your Dog a boy when they have the name
and history in front of them, don't tell you there will be a delay
in your appointment time, offer you a surprise 20% discount when
you have bombed them out the water of there suspect itemised billing, collect your Pets ashes with the plaque dated 3 days later, Prescribed and handed a used bottle of medication(Paid as
Then walk away...in fact run...with your pet or row row your
boat as fast down the stream as you can and head to.......... .COMPANION CARE VETS AT FILTON Bristol.
Hope this helps anyone indecisive of choice.