Eastgate Veterinary Group - Bury St Edmunds

Cotton Lane Clinic
Cotton Lane
Bury St Edmunds
IP33 1XW


  • Eastgate is a RCVS accredited practice¬†
  • 24 hour emergency service
  • On site laboratory for rapid results
  • Healthy Pet Club (with discounts and monthly payments)
  • Specialist interest in dental, orthopaedic and ophthalmic surgeries


Pet Health Plan

Please click here for more information about our Pet Health Plan.

Opening times

Day Opens Closes
Monday 8:00 am 8:00 pm
Tuesday 8:00 am 6:30 pm
Wednesday 8:00 am 8:00 pm
Thursday 8:00 am 8:00 pm
Friday 8:00 am 6:30 pm
Saturday 8:30 am 5:30 pm
Sunday 11:00 am 12:00 pm

Sunday urgent cases only.

Clinic reviews

5 Stars - 11-08-2019 - Mark

I had to take my beloved cat, Benji, for an emergency appointment, not knowing what was wrong. He had to have some tests to discover what was wrong. The staff at both the Mildenhall and bury st Edmunds practices were kind, thoughtful. Sadly Benji was put to sleep Saturday 10th August. The Vet was very kind and considerate giving me all my options. Thank-you Eastgates

5 Stars - 25-02-2019 - Gary

A big thank you to Matt (Vet) and Matt (nurse) for everything, kindness, advice, and the phone calls regarding our lovely Lottie, but sadly nothing could be done for Lottie and we had to say goodbye to her yesterday 24/02/2019.thank you both for being there xx

5 Stars - 11-11-2018 - Maria Pereira

I appreciate your clinic very much!

5 Stars - 18-03-2018 - Jo Bastick

This weekend our Ten month old Chocolate Lab started an eye infection. During Saturday evening and Sunday morning it just got worse and worse oozing green pus. I realised he needed treating rather than leaving it until Monday but when. Rung the vets which we are registered with, I got the rudest of vets . I rung for advice as any responsible dog owner would. I was made to feel ignorant and a time waster. My husband s and suggested I ring Eastgate vets as he heard they would see a pet even if it wasn't your usual practice: well what a difference . Friendly , knowledgable and supportive My son and I drove to abury st Eds and saw a vet who was absolutely superb. Came away thinking , so glad I found this vets now rather than a few years down the line . Changing to Eastgate vets tomorrow. My Monty is too important in my life to not have the best

5 Stars - 01-07-2014 - Sue Sett

I have to say I was originally with another local vet,, who when I took my rescue into for checks was so rude and horrible I left! She didn't agree that rescuing a dog from Cyprus was the correct thing to do! Needless to say I was abit cautious about going to another vet after this reaction,,, but Eastgate Vets and all the staff have been fabulous, professional and extremely friendly. Both my dogs are registered there now and I would recommend them to anyone who has any pets. It shouldn't matter where you rescue a dog from, it's the fact a dog has been saved from being PTS,,, what is important. I love going to Eastgate with my dogs,,,, and what I find is that all the owners feels the same,, it's like a little social club, everyone is so friendly and each member of staff acknowledges your pet. Top marks for a wonderful practice, staff and service.

4.8 Stars - 08-05-2014 - Muttley sturgeon

The team at the bury branch are fantastic, so friendly helpful and caring towards your pets needs. The puppy classes are well run and a great help for your first time pet. Nothing is too much trouble for them they help you over the phone and answer all queries, concerns you may have. My dog muttley is so excitable and loves the attention all staff give him. Cannot thank them enough! Amazing place and staff!

5 Stars - 08-05-2014 - Piers & GD Willow

Absolutely great with Oyster, my last Guide Dog as well as with Willow, my current one. They've always been great with routine checks as well as the odd emergency - can't speak highly enough of them!

4.8 Stars - 31-03-2014 - Sylviane Moss

I only started going to Eastgate Vets a year ago and I wish I had done so earlier. For many reasons: - they are not cheap but they are still way cheaper than my previous vet. - they care. I feel like my moggies are in the hands of people who love animals. - the few times I had a fight-related emergency, I was able to have an appointment first thing in the morning. - the vets are friendly and very good at explaining why they do what they do. - the practice is generally excellent at communicating useful info, on boards in the waiting room but also on their Facebook page. - the concept of vaccination amnesty says it all. It's about the animals first. I can only recommend Eastgate Vets surgery, they are really very good.

5 Stars - 31-03-2014 - gary

Ive used a few vets in the past and now Eastgate is the only one I will use. Great friendly compassionate staff. Clean and fresh building. I cant reccomend them enough. Five star all the way

4.6 Stars - 28-02-2014 - Michelle22

Only started to going to eastgate vets last year and they are so lovely and friendly! Our kitten was quite poorly when we got him and they are always so attentive and affectionate! Lovely staff

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