Hay Veterinary Group - Hay On Wye

Greenfields
Forest Road
Hay on Wye
Herefordshire
HR3 5FA

General

Hay Veterinary Group is an Independent, family run mixed practice caring for Pets, Horses and Farm Animals throughout Powys and Herefordshire

  • 15 minute consultations for pets
  • Separate cat, dog & isolation wards
  • 2 Operating theatres, Dental suite, Digital X-ray suit & Ultrasound
  • In-house laboratorySeparate cat, dog & isolation wards
  • Lots of parking available
  • A dedicated farm team committed to ensuring that our service for farm clients is second to none
  • Hay Vets Equine offers you a local, affordable, expert service

Opening times

Day Opens Closes
Monday 8:30 am 6:30 pm
Tuesday 8:30 am 6:30 pm
Wednesday 8:30 am 6:30 pm
Thursday 8:30 am 6:30 pm
Friday 8:30 am 6:30 pm
Saturday 9:00 am 12:30 pm
Sunday Closed Closed

24 HR EMERGENCY LINE 01497 820 863

Clinic reviews

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Emma-Jayne reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

My two cats always receive excellent treatment, whether it is for routine check-ups & jabs, the treatment of bites and scrapes (one is particularly accident-prone), or dental work. At all times, the care and attention has been fabulous: all the staff are friendly and they explain treatment options clearly, offer practical advice, and go the extra mile to ease the stresses that inevitably come with a visit to the vets (for cats and owner!).

Vet Response

Oct 16

Thank you for your kind words. It's great to hear you (and your cats) are happy with the care we provide.

Jemima reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

Our dog had severe poisoning from eating a large bar of dark chocolate- it was a very close shave and Hay Vets were amazing- they watched her round the clock and did everything they could to help her and thanks to them she pulled through. I can't recommend them highly enough.

Vet Response

Oct 01

Thank you so much for this lovely review. We're so pleased your lovely little dog is recovering so well!

Clare reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 4.8 stars

We use Hay Vets regularly for our dog. I used out of hours service yesterday (Sunday) for my spaniel Morgan, only a minor thing but it put my mind at rest and the issue was resolved properly and professionally rather than a potential DIY fail at home at the end of a hot, busy day! Karen was wonderful, kind and efficient with such an excellent manor, a credit to the team! It didn't hurt my wallet much either and while we were there we went through progress after a recent check-up about something different and topped up on other things we needed - couldn't ask for a better service!

Trefynys S reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

My 6 month old Welsh Section C filly foal Easter Posy was rushed into the practice one evening in November .Seriously unwell and needing urgent treatment. She got top notch help from Matt and his team and although it was not certain she would pull through the treatment worked eventually. Bacteria was tested as clostridium difficile a gut infection. She came home after a week but continued to need jabs when back home in Brecon. This year she has proved to be a top class show filly winning a championship last weekend. She is fully fit thanks to Hay vets. xxx

Vet Response

May 21

Thank you for your review. We are so pleased that your filly made such a wonderful recovery and wish you the best for on-going success showing her too. Best wishes, The Hay Vets Team

Jonty reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 1 stars

We always look for good reviews as a guide for the potential service but on this occasion we disagree with all the lovely reviews. In the last few months we brought our wonderful dog here whilst on holiday. Not something you want to do on holiday. We were v disappointed on all levels. We had to take our pet back to our own vets when we got home.

Vet Response

May 02

We are sorry that you were disappointed by our service. We would welcome an opportunity to learn from your experience and would be grateful if you could provide more information to our practice manager, Sarah Davies, who can be contacted via our website. Hay Veterinary Group.

Catriona reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

Vet Response

Apr 12

Thank you for your review, we really appreciate you taking the time to do this. Hay Vets Team

Lucie D reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

Hay Vets have always taken great care of my dog, I always feel confident that the vets are experts, they explain things very well, they treat my dog kindly as she gets very anxious and stressed, and we are always able to get appointments quickly when we need them.

Vet Response

Apr 10

Thanks so much for your lovely review Lucy.

Jo reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

Great service.

Vet Response

Apr 10

Thanks for your lovely review.

Liz reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 4.6 stars

Fantastic service. Regular updates on my dogs progress

Vet Response

Apr 06

Thank you so much for your lovely review. Hay Vets Team

caroline reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 4.6 stars

Vet Response

Apr 06

Thank you for the great feedback. We are so pleased that you are happy with the service we provide. Hay Vets Team
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