Medivet Leigh-on-Sea London Road - Downes Veterinary Surgeons

932 London Road
Leigh-on-Sea
Essex
SS9 3NG

General

Our branches provide a dedicated local service to clients, offering a comprehensive, quality service at affordable prices. Our branches can also provide access to 24 hour services.

As a part of the Medivet family, your pet will have the benefit of the skills and experience of over 600 vets throughout the company. Our staff aim to provide a welcoming and professional environment for both pet and client.

We offer both diagnostic and surgical care as well as a wealth of additional benefits to keep your pet happy and healthy.

Opening times

Day Opens Closes
Monday 8:30 am 7:00 pm
Tuesday 8:30 am 7:00 pm
Wednesday 8:30 am 7:00 pm
Thursday 8:30 am 7:00 pm
Friday 8:30 am 7:00 pm
Saturday 8:30 am 4:00 pm
Sunday 10:30 am 11:30 am

Clinic reviews

5 Stars - 03-04-2019 - John

Just had a visit to this practice to see vet Charlotte and her student. Brilliant treatment from both.

5 Stars - 17-01-2019 - Lynn

It’s obvious the vets genuinely love animals; this was my elderly dog’s first visit here (although other household pets are at this practice), and as I was filling out paperwork before his annual check-up and shots, I realised that the person crouched down and fussing him was the vet making friends before his appt. She was very thorough in her exam but gentle and patient with it, and despite the never-fun intra-nasal kennel cough vaccine (he doesn’t notice shots where he’s so big), he was still totally in love with her. He’s a great judge of character, and that he has warmed to her so fast is a sign that she’s not just a very good vet, but makes the animals feel safe too. My only suggestion would be to invest in a thermal microchip reader to give a fast accurate temperature reading for those animals with them, to avoid the unpleasant rectal thermometer - never easy with a reluctant large-breed dog.

5 Stars - 03-01-2019 - Mrs Osborne

The service has been absolutely first class from booking in at Reception, to receiving advice and moving forward with the health care for my Chihuahua. We saw Nuno, the head vet, what absolutely amazing care and advice he has given us for our little lady. We were extremely anxious about the treatment that is needed, however Nuno has put our minds completely at rest, we can’t thank him enough for the level of care shown. Many thanks Nuno and team x

5 Stars - 02-12-2018 - Oakley

4.8 Stars - 02-12-2018 - Julia

I would have no hesitation in recommending Medivet as I have always found the veterinary and reception staff to be very friendly and efficient.

5 Stars - 31-10-2018 - Hayley

Friendly reception, helpful, short waiting time, caring approach to our pet, treat them as their own and are empathetic and supportive. Make you feel secure asking questions

1.2 Stars - 12-10-2018 - mugged

Took my cat to the vets today and now feel as if I have been mugged. He had a claw which had bent over into his pad and I didn't feel I could cut it and pull it out myself. The vet cut it but because it hurt my cat he struggled and she could not pull the small piece out of his pad. She said she would take him through the back and let the nurse wrap him in a towel in order to carry out the procedure. The vet came back and said they couldn't get near him and he would need sedating. He is usually a very placid cat. As he would be sedated for only a very short time I could pick him up in an hour. Total cost £368.77. I was charged £225 for the sedation and £65.69 for hospitalisation for about an hour. I asked the receptionist how much a neutering would be and was told about £60 which would have included a sedative and presumably a short stay to see if all was well afterwards. How can waiting for my cat to come round after a sedative result in a £65.69 charge? Now feeing extremely depressed as the cost of keeping any animal seems now to be prohibitive.

Vet Response

Thank you for your feedback. We’re sorry that your visit with us made you feel this way, as we always strive to deliver the highest standard of client and patient care. We would welcome the opportunity to discuss your concerns with you directly, so if you are happy to, please contact the practice at your earliest convenience. Kind regards, The Medivet Team
24-10-2018

5 Stars - 03-10-2018 - Elizabeth

I was apprehensive when Medivet took over at Downes but their professional and friendly services have won me over.

5 Stars - 17-09-2018 - Brenda Paice

Good friendly service

4.8 Stars - 03-09-2018 - Dog lover

Very clean very professional very friendly bit expensive

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