Polden Hills Veterinary CentreThe Woollands
- Small Animal Veterinary Centre
- Committed to providing patients with high quality pet health
- Offering a full range of services supported by a dedicated team
- Own emergency service provided on site
Special OffersAt Polden Hills Veterinary Centre we regularly offer special discounts to show our appreciation for our clients. These are in addition to our ongoing specials for pensioners, people over 60, new clients, and new pets. Please click here for more information
|Monday||8:00 am||7:00 pm|
|Tuesday||8:00 am||7:00 pm|
|Wednesday||8:00 am||7:00 pm|
|Thursday||8:00 am||7:00 pm|
|Friday||8:00 am||7:00 pm|
|Saturday||8:00 am||1:00 pm|
5 Stars - 04-04-2019 - Ruth Chudleigh
The quality of care and professionalism shown to my three dogs, on every occasion, is beyond outstanding. The staff, led by John, Margaret and Hannah, have just given my Cavalier “Bramble” unbelievable and astonishing intensive care and they welcomed visits not only by me, but also by my daughter with my 19 month old granddaughter, who was allowed to give “Bmble” (as she calls her) some quality time and hugs when we were afraid we would have to say goodbye. However, with their supreme expertise I collected her today, tail wagging, eager to continue with life’s adventures. I am humbled by the quality of care and simply cannot praise and thank them enough. Thank you all, so much.
5 Stars - 19-02-2019 - Nick
The staff at Polden Hills Veterinary Centre provide the most caring, supportive and professional service I have ever experienced. They are always friendly and welcoming and have given the very best treatment to our pets. I cannot recommend them highly enough.
5 Stars - 26-01-2019 - Joanne
Thank you to John and his team for the kindness, care and attention they showed our rabbit Wynne over past few weeks. Not only to Wynne but to myself and my partner especially when we had to make decision to put her to sleep. Despite it being a sad time it was a very peaceful and loving ending and I thank you all .
5 Stars - 29-07-2018 - Paul & Maggs
We've been clients of Polden Hills for a few years and have always found them to be wonderful. Recently, we had to make that "final trip" with our Collie Leah who had heart failure. We all agreed her time had come and, after spending a few precious minutes in the lovely gardens, we were taken to a "special" room, designed to give Leah the maximum comfort with us as close as possible. We were left to quietly say our goodbyes with no time pressure whatsoever. Leah was given a sedative for her comfort. We truly felt cared for at such a sad time. Once the peaceful process had run it's course, we said our last loving goodbyes and left, via a special exit (which really helped). All the staff were so very kind and thoughtful and seemed to share our pain. I cannot praise them high enough. I know it's not a subject we really want to talk about but, sadly, most of us will have to deal with it at some point and it's good to know that both you and your pet will be treated with such care, compassion and respect. Nothing was too much trouble. I'm happy to report that our new Collie Poppy is now registered with the practice and the circle of life goes on. Thanks again everybody.
5 Stars - 24-07-2018 - NancyG
I've tried a few vets over the course of the last 16 years. Some good, some not so good. However, none come near Polden Hills in any aspect - compassion, professionalism, competence, dedication. I think John, Margaret and their staff all merit 5 stars in every sense. I've never seen a practise offer the facilities provided - so well thought-out to make a sometimes difficult experience as stress-free as it can be for all concerned. The comfort of their clients is clearly high on their list of priorities. I can't recommend them highly enough and am very glad I found them.
5 Stars - 26-02-2018 - Sam
Truely lovely caring staff,always kind friendly and warm,nothing is too much trouble,they really are the best vets in the world! And as if that wasn’t enough very reasonibly priced
5 Stars - 23-01-2018 - AlexChilcott
After having a not so successful experience at my vets, I now travel 40 minutes to get to John and his team whenever there is a problem. They are available any time during the day or night and nothing is too much trouble for them. I have every bit of trust in every member of their team. I’m sure Ted will miss all the attention you gave him. Thank you for all your help with him, we are all so so grateful. Thank you!
5 Stars - 17-12-2017 - rita
A few years ago, I took my dog to Polden Hills for a second opinion. Before I'd even finished explaining the problem, John had done a dry eye test – something her previous Veterinary Hospital in Bridgwater had failed to do, despite the fact that she was displaying what I now know to be classic symptoms. Had I not taken her for that second opinion, she would now be blind – and if I'd taken her earlier, she could have been spared much pain and several operations & I'd be a few thousand pounds better off. Pets can usually always be seen by the same vet, who becomes familiar with them and their problems and, therefore, can spot any changes in them which may not be apparent if seen by a succession of different vets. I believe John & Margaret are more concerned about animals' welfare than making money and are always available to talk on the 'phone about any worries. By far the most important thing, though, is that they are very competent & know what they are doing – which, as I've discovered, is not something that can be taken for granted.
5 Stars - 16-11-2017 - Kathy counsell
I have recommended Polden Hills to everyone I know. This is because I joined Margaret, John and their awesome staff soon after they took over the practice and know how hard they fought to overcome obstacles left for them by others. I am totally neurotic about my animals but have never met a team so totally dedicated to the professional care they give and the genuine loving compassion they show to pets and owners alike. I worry for their health as they are available 24/7 which means their entire lives are committed to the animals in their care. Sadly I’ve had to have two cats put to sleep but John was at my home within 10 minutes of my call, accompanied by a nurse and our babies went to sleep peacefully in my arms. All the staff are amazing and the care my pets have received has been better than humans get, I watched John spey my toy poodle and as an ex nurse, I can tell you, her care and his expertise where simply astonishing. Margaret even showed me photos she had taken of our poorly cat during the night, to show she was not distressed. Now they have video cameras in the cages so you know your animal will be watched over all the time. Words are simply inadequate to express how highly I rate this whole team, there are many stories I could tell you but I think I’ve made my point. Thank you to every one of you and as someone else has said, the standard of care offered here should be mandatory in all veterinary practices.
5 Stars - 07-10-2017 - Susie Stone
I had been with a practice for many years until one day I took my dogs for their claws to be cut , and felt they were more interested in making money than my dogs ! I had been recommended Polden hills before so made the choice to move to them ! Well I wish I had done it many years ago ! Wow all the staff are so caring , they listen to what we want and advise after ! They showed us around the practice ! Amazing facilities ! I also took my three doe rabbits there this week , which had been sexed by a different practice ! To find out my three girls were now 2 girls and one boy