Polden Hills Veterinary Centre

The Woollands
Brent Road
Cossington
Bridgwater
Somerset
TA7 8LF

General

  • Small Animal Veterinary Centre
  • Committed to providing patients with high quality pet health
  • Offering a full range of services supported by a dedicated team
  • Own emergency service provided on site

 

Special Offers

At Polden Hills Veterinary Centre we regularly offer special discounts to show our appreciation for our clients. These are in addition to our ongoing specials for pensioners, people over 60, new clients, and new pets. Please click here for more information

Opening times

Day Opens Closes
Monday 8:00 am 7:00 pm
Tuesday 8:00 am 7:00 pm
Wednesday 8:00 am 7:00 pm
Thursday 8:00 am 7:00 pm
Friday 8:00 am 7:00 pm
Saturday 8:00 am 1:00 pm
Sunday Closed Closed

Clinic reviews

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Emily reviewed

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Highly recommend, they have been amazing with our puppy gave lots of advice and were so understanding that a 12 week old puppy just wanted to explore everything.

Monica F reviewed

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I have dealt with numerous vet over the years, being part of the RSPCA. I would just like to say I’ve been with Polden view vets for the last year with my dog Wizz and I can honestly say they have taken animal care to a different level. I would never take a pet anywhere else. Thank you for everything.

BRUTUS reviewed

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payner reviewed

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I wanted to register my new addition Brutus “Weimaraner puppy” with Polden Hills Vets To my surprise! I was told that because I had removed my previous 2 dogs M2 & Boris from the practise 7 years ago & M2 was still alive & registered with a different vet my new addition Brutus is not accepted at PHV. Both M2 & Brutus have to be registered with Polden Hill Vets. Problem: - Polden Hill vets will not re-register M2 back - Practise Policy – PH vets want the complete monopoly of you pets & if you leave you are not welcomed back. Really!! – is this the 21st century Pet for Homes here we come!!!!!

Vet Response

Feb 13

At Polden Hills Veterinary Centre we pride ourselves in going above and beyond, not only to provide the very best 1st Opinion Veterinary Care, working to Gold Standard wherever possible, but also to provide a 24 hour, 365 day a year, out of hours emergency service for registered clients. This service is provided by experienced Veterinary Surgeons and Practice Partners, John Smith and Margaret Walker, who not only live on site but also field all incoming emergency calls themselves meaning you will never speak to an answering service. Your emergency will be met with a series of potentially lifesaving questions, considered by an experienced Veterinary Surgeon, who will assist you in providing your pet with the very best care until they arrive on site. We are confident that if one were to ask any number of our clients who have had to take advantage of this service, it will be one of the many reasons why they are now long term, loyal clients of Polden Hills Veterinary Centre. No doubt it goes without saying that this level of service requires huge personal commitment from John & Margaret and indeed the whole team at Polden Hills Veterinary Centre. So, in order for us to be able to continue to provide this high level of consistent care, it is important to us that we know that we are only fielding calls from loyal clients, who appreciate the service and visit our practice for all of their veterinary needs, with all of their pets, in and out of hours. I’m sure that you would agree that if one of these long term, loyal clients who have ALL of their small animals registered with us, were to call in an emergency, out of hours, only to find that we were already handling an emergency for a client who say, only used us for this service, whilst going elsewhere for other services, they would feel extremely aggrieved at the our lack of commitment and loyalty to them in the circumstances. Furthermore, it should be noted that at no time have we ever made a client feel uncomfortable about moving to another Veterinary Practice, nor have we questioned why, we simply forward all your pets’ histories upon request, with permission. However, for all of the aforementioned reasons we do reserve the right to adopt a “no returns” policy which, we make all clients who choose to move away, aware of before sending the histories. The only exception to the rule may be for someone who moves out of area and later returns and looks to re-register. Having discussed this at length with you on the phone recently, we hope that you now fully understand and appreciate that this is by no means a ploy by Polden Hills Veterinary Centre to create a “monopoly”. But in actual fact, to protect the dedicated staff and in turn our loyal clients and their pets, when they most need us. It is to ensure that we are here, for the long term, providing a consistently high level of care, day and night, every day of the year. However, should you wish to discuss the matter further, please do not hesitate to call our Practice Manager on 01278 722088.

Brilliant! reviewed

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I have looked for a really good vet for many years, and I'm SO happy I took up a recommendation to visit Polden Hills Vets. The atmosphere is just totally different from other vets. My little dog had an op and John and his team couldn't have been more calm and professional. It is a huge weight off my mind to know that such dedicated and lovely people will be caring for all my pets from now on. I have recommended them to seven other people so far!

Jo C reviewed

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John and his team are excellent. We had to have our elderly cat Fudge put to sleep and my husband and myself were dreading this. John, Hannah and another assistant were so kind and caring. They made the situation so much more better with explaining the process, giving us time with Fudge and showed great empathy in our moment of distress. I would highly recommend Polden Hill Vets to anyone.

Paula H reviewed

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Very caring and professional veterinary practice they always go the extra mile. I cannot recommend them highly enough - they are just brilliant.

Jo B reviewed

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This place is incredible and so much better then any other vets that I have used in the past. They will see your pet straight away and the care we received from them when our elderly cat passed away was amazing. I wouldn’t go anywhere else even if I moved away!

Angiemaryjo reviewed

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Top marks all round for this excellent, friendly, compassionate and thoroughly professional team nor the fantastic premises they take such (deserved) pride in. So helpful and laid back, taking the time to talk everything through and explain in detail with you no matter how busy they are. Brilliant with our very vocal, energetic and rather boisterous rescue dog. We were able to stay in a lovely quiet room with him whilst he fell asleep and again on waking when he had surgery which was comforting to us as well, (we hope), as to him. Cannot be faulted. Lovely people

Candy reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

When we had to have our beloved Ruby put to sleep Margaret, John and Hannah could not have shown more kindness, consideration or respect for both us and Ruby. They are the best vets I have ever used and I have had animals all my life so I have known a few.

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