Scarborough Veterinary SurgeryCompanion Care Vet Surgery
Inside Pets at Home
Seamer Road Retail Park
- Highly experienced vet professionals
- Owner-managed surgeries so that you get to know your team
- Modern equipment and extensive facilities
- Full range of treatments from health checks to emergency operations
- Complete convenience - open 7 days a week, plus extended hours!
- Inside Pets at Home: a one-stop shop, with parking too!
- Value for money
|Monday||9:00 am||7:00 pm|
|Tuesday||9:00 am||7:00 pm|
|Wednesday||9:00 am||7:00 pm|
|Thursday||9:00 am||7:00 pm|
|Friday||9:00 am||7:00 pm|
|Saturday||9:00 am||5:00 pm|
|Sunday||10:00 am||4:00 pm|
5 Stars - 27-03-2017 - Lindsey
My sprocker was very poorly seemingly only to me. Even to my family he seemed full of life but I was sure something was wrong. I took him to companion care expecting them to feel the way everyone around me did, that he was a hyperactive spaniel and there were no concerns. They listened to me, they seemed to understand that I knew my dog. Though very different in their approach both Joao and Sandra were amazing. I was right to be concerned, though hyperactive and seemingly well to others Oscar's heart rate was devastatingly low. It transpires he was in complete heart block and thanks to the dedication of the team I have a spaniel with a pacemaker who is simply loving life. Everytime we go in he is recognised and made a fuss of. As an owner I am truly grateful that I was listened to.
5 Stars - 16-02-2017 - Helen
I have wanted to write this review for some time to say how fabulous all the staff are but a special mention to Jon my boy Dexters vet he is so good with him and it shows as Dexter fully trusts Jon to do anything to him and no matter what he's had done (two major stomach surgeries) for example Dexter will still give Jon kisses after every appointment. He explains everything to me in detail and this has a calming affect on me as the owner. I come out of the appointments feeling empowered because he takes the time to answer all of my questions and calms my concerns. what an amazing vet!! One That I know adores my Dexter nearly as much as me. BIG THANKYOU JON!!
5 Stars - 04-08-2016 - Kellie
Been using these vets for 3 years we have a caravan not far from practise but when we are home and I need an appointment I travel a hour and a half because I totally trust john & Sandra & the rest of the team . They are the best at what what they if all staff so friendly and actually care . They really care for all the animals they see . Nobody wants to be visiting a vets but when you have great vets that care you no your getting the best service . Fantastic team keep up the good work x
5 Stars - 14-03-2016 - jct
After my young guinea pig became ill I contacted Companion Care at Scarborough who told me to take her straight in. The vet, Joao Alves could not have shown more care or understanding. He explained everything very clearly. He treated my guinea pig with 4 injections and gave me instructions on what to do until the next morning when he wanted to see her again. I duly took her back and he repeated the treatment but explained she was still very poorly and to take her back the next day. I did this but, unfortunately, the outcome wasn't as we had all hoped for as septicemia had set in and my guinea lost her fight. It was so obvious that Joao was as upset and disappointed as me and I will always be grateful for his perseverance and help. Every member of staff I met were friendly, helpful and professional. Thank you all for showing you really care.
5 Stars - 04-11-2015 - Di
It was a sad time for my much loved guinea pig this weekend .i would like to thank everyone at companion pets for all there help. Fitting us in for an appointment at short notice and just being friendly and caring
5 Stars - 14-02-2015 - Harvey's Mum & Dad
We cannot thank Joao and all the wonderful staff at Companion Care Scarborough enough for the excellent care and advice we have been given since we welcomed Harvey, our "rescued" 15month old Sprocker, into our home. We have been given so much help, and much needed guidance in helping Harvey settle with his new family. At no time have we felt rushed and Harvey has been treated with so much care and commitment to his welfare. Today Joao even spent half an hour helping with toy suggestions. (Very surprised to read earlier comment regarding Joao being money orientated - we have never found this, in fact we have just Joined a great scheme giving Harvey lifelong boosters for £99.00!!) Thanks again guys
2.4 Stars - 10-02-2015 - Peteb
5 Stars - 06-02-2015 - barney
Lovely competant staff. Always friendly. Reception girls are lovely...not a problem ever
2.4 Stars - 25-01-2015 - me
after hearing good reviews, was very very disappointed when I made a first appointment with this vet. Everything about the Practice is good but the vet himself is hard to understand, VERY expensive. I got a second opionion on the procedure he estimated for and it was significantly cheaper with a fantastic result, with my own vet. You definitely pay for open 7 days a week.The vet however, is money orientated and I will stick to my local vet thank you.. Not recommended.
Vet ResponseWe at Companion Care Scarborough take pride on delivering a high standard of customer and patient care. It is most unfortunate that in this case our client does not share from this reflection, however we can assure that all our prices are competitive and we always try to achieve the best medical treatment possible for our clients pets
5 Stars - 04-11-2014 - Gill Nicholson
I just wanted to say a massive thank you to Joao and all the staff at Companion Care in scarborough for the care and compassion shown when we had to make the very difficult decision to have our beloved springer spaniel, Tilly, put to sleep. From the first time Joao met her he treated her as if she was his own. Despite being a timid girl at our previous vets, she used to nuzzle his cheek when she went in to see him. He never forced her to go on the table and would usually end up on his knees on the floor with her. We knew on that last morning what the probable outcome would be as she had been a poorly girl for a long time. Joao saw her as soon as we arrived and gently explained our choices. We knew what we had to do, for Tilly's sake, but it was still so difficult. Joao gave her a sedative so she wasn't frightened and left us to say our private goodbyes. He couldn't have been kinder and we are so pleased that we found a vet who really cared about our precious "baby girl".