The Brook Veterinary SurgeryStation Approach
Small Animal Practice aiming to provide a friendly and professional service to every client who walks through the door.
5 Stars - 18-12-2018 - Ray
Jo and Matt were well prepared, gentle and considerate when they came to our house to put our two old Corgi's to sleep. I can't recommend them highly enough.
Vet ResponseThank you for taking the time to review the practice and for your kind words at this difficult time. With our Best wishes & sincerest condolences. Matt, Jo & the team at Brookvets.
5 Stars - 21-03-2018 - Yes
When discussing my concerns and dissatisfaction at my previous local vets with friends and clients, always The Brook Veterinary practise was recommended over and over. So in February this year when my cat Rosie needed to see a vet i didn't hesitate to change and make my appointment there. I was greeted with supreme professionalism and was struck by the friendly happy vibe. I believe and trust them to be honest and charge a reasonable fee for their services and treatment.
1.6 Stars - 22-10-2017 - Albert
Sadly this is the second time we are left extremely dispappointed with this surgery.
Vet ResponseDear Albert Thanks for taking the time to review the practice and I am sorry that you are unhappy with the service we have provided. We would be grateful to hear from you as the feedback we receive helps improve the service we offer, please feel free to contact us on 01235 831800 if you would like to discuss the issue. With kind regards The Brook Veterinary Surgery
4.8 Stars - 16-03-2017 - Caroline
Jo has been superb. Very kind, caring and compassionate
4.8 Stars - 08-03-2017 - Ally Prothero
I much prefer the smaller practice, because you get to know all the staff and are reassured that if you have to leave your pet with them you know who is looking after them. Jo and the team are a lovely bunch who always done their best for my pets and I always recommend them to everyone I meet.
5 Stars - 07-03-2017 - Paula Topping
4.8 Stars - 07-03-2017 - Simone
I have had bad experiences with vets in this area before and I have to say the brook veterinary clinic is brilliant and trust them completely with the care of my animals.
5 Stars - 07-03-2017 - Meg1987
5 Stars - 06-03-2017 - Val
We are former clients of The Brook as we now live abroad. I have no hesitation in highly recommending the practice as I have always done based on their efficiency, professionalism and fair pricing. We took around 100 foster kittens+ to them (plus our own animals) for health checks, illnesses and vaccinations and were always treated with the utmost respect regardless of who was paying the bill. The biggest asset was knowing that if you had to call out of hours, you wouldn't be fobbed off to a practice miles away. Joe and her staff are dearly missed by us. Thank you for all you did for us. 5* service
4.6 Stars - 06-03-2017 - Kirsty leighton
Been going to the brook for around 3 years now with my 2 cats and my dog. I really can't fault them!! all vets are pricey so I'm not going to complain, I understand the cost of medication etc and they are one of the cheapest. So friendly and caring. Won't go to any other vet. A* from me