The Park Veterinary Group - Scraptoft151 Scraptoft Lane
- The Park Veterinary Group offers you the highest quality care for you and your pet
- We employ highly trained, approachable, compassionate and considerate staff
- Fully equipped facilities and services including our own 24 hr laboratory, X-Ray and Ultrasound
- Free services for our clients such as weight watchers clinics and puppy parties
- 24 hr own emergency service, 365 days a year from our Veterinary Hospital.
- Branches at Glenfield, Saffron lane and Scraptoft Lane
Healthy Pets Club
|Monday||8:00 am||7:00 pm|
|Tuesday||8:00 am||7:00 pm|
|Wednesday||8:00 am||7:00 pm|
|Thursday||8:00 am||7:00 pm|
|Friday||8:00 am||7:00 pm|
|Saturday||8:00 am||10:00 am|
5 Stars - 23-07-2018 - Gemma
Today was my Sassy’s first visit to Park Scraptoft and we are both extremely satisfied with the experience. All staff were polite and welcoming. I was able to get an appointment promptly and was booked straight back in the next day for a follow up. It was explained thoroughly why we needed to return and what the possible outcomes could be. Thank you to all staff involved for making it a warm and comfortable visit :)
Vet ResponseWe were delighted to see you and Sassy at the surgery Thank you so much for your 5* review.
5 Stars - 02-02-2018 - KCudd10
This is the best practice I have ever been to in my life! They clearly take time when hiring people, because everyone there is super friendly and truly cares about your pet! I was really worried when I was traveling with my cat from the U.K. to America permanently, but no matter what vet I saw they were always so kind and willing to go above and beyond to help. It really isn't about the money to them, they just want what's best for you and your pet. Thanks again guys for all the help, I only wish there was a practice like yours here in America!
Vet ResponseThanks for you fantastic review We all wish you a very happy future in America
4.8 Stars - 25-01-2018 - sue
I cannot fault the vets and nurses they are lovely and whenever we go to visit they are so friendly towards my pet.
Vet ResponseThank you! The vets and nurses will be very happy to read your kind comments
3.6 Stars - 11-01-2018 - AP
Vet ResponseWe try to be professional at all times and I am sorry that you felt we let you down in this area. We will discuss this with the rest of the Scraptoft Lane team Thank you for taking the time to send in a review
5 Stars - 07-08-2017 - Serena Reza
We have been with this practice for 8 years and all 6 of our cats (past and present) have been treated and well looked after by all of the team. Everyone is really friendly and helpful and put you at ease when things aren't going well. All of the vets are highly skilled but I always book our appointments with Wieneke as I like her approach and the way she she interacts with our kitties. Not only is she very professional, I also find her very personable, which is especially appreciated when a pet becomes ill. When our older cats became very ill she kept me informed throughout and updated me on their prognosis- which although was difficult it helped prepare us for the inevitable.... I would also like to say a special thanks to receptionist's Beth and Helen who are always happy to help and are genuinely interested in all the pets and their owners. Thank you all at the Scraptoft branch.
2.8 Stars - 07-05-2017 - Concerned Pet owner.
4.6 Stars - 07-11-2016 - Ellie
I took my cat for her yearly check up .The vet Sarah was very kind to me and Ellie she thought Ellie had thyroid problems took a blood test and got the results 8 hours later ,had a call from Matt at the park who explained everything in great detail Thank you Sarah and Matt at Scraptoft surgery
5 Stars - 05-09-2016 - Sam
I've been registered with The Park for around 10 years, but only going regularly for the past 7.5 It's important to me that my Vet is not only exceptional with my pets, but has people skills too! It's important for anyone to understand what is happening to their pets, but for me, I have mental health problems that cause difficulty with communication, dealing with people; heightened emotions and problems with money management My pets are everything to me, but more so because they are all I have. I rely on them to even get up each day etc The Park have been incredible and have always been there & put my pets first. I recently lost my cat & dog close together & couldn't've asked for more, even at the emergency vets whom I didn't know. Weineke is the most wonderful Vet & Matt (who I only met once) seems really nice also, they always go above & beyond to help me & I will be a very happy client/customer? for many years to come, having just registered my new kittens with them. They also have everything pets could need, and keep reasonable prices; so many times i've been to collect my pets & said 'is that all' when seeing the bill. You won't find better
5 Stars - 29-06-2016 - pungo
I would like to thank everyone for the care taken whilst treating pungo mark Russon and matt at the scraptoft practice and all staff frienly and professional pungo now on the road to full recovery thanx
5 Stars - 24-05-2016 - Hena
I changed to The Park Veterinary group, Scraptoft Lane in April 2015 due to my dog, Mickey developing epilepsy. Although the vets that have seen Mickey have been very good and helpful with his treatment it was a very difficult and sad time for me with his constant seizures and therefore it was hard to stay positive about his condition. But since Matt Flavell has taken over Mickey's treatment, his epilepsy has greatly improved. Matt has been exceptional in the way in which he has provided advice and treatment for Mickey. I feel he has gone out of his way to try and get Mickey's medicine dosage correct. Coming to the vets previously used to cause me anxiety as I felt Mickey's condition was getting much worse. I no longer have this worry as I know Mickey is now in good hands. Matt is very thorough and knowledgeable and goes out of his way to explain his diagnosis. I'm now much more positive about Mickey's condition. It is clear to me that Matt has much passion and enthusiasm when it comes to his work ethic. He is most definitely an asset to The Park Veterinary Group.