I have a dying dog and brought her in to book an appointment this morning for a second opinion and, to be honest, in a last ditch attempt to find some miracle that might save my wee buddy. Emma was kind enough to squeeze me in and reassure me that there is nothing that can be done and I should just focus on spoiling and loving Sheila for her remaining few days. She didn't charge me for the consultation which was extremely kind of her. I have spent a small fortune on vets fees in the past month and am just sick of being ripped off and over-charged and held to emotional blackmail. Emma reminds me of the good old vets of old, as compared to the corporate machines of today.
I have been to many vets over the years and it feels like a production line and a hard sell business but I was touched by Emma's genuine compassion for me and my wee dog. She even escorted me out the back of the building because I was crying and she understands that big, tough men don't like to be seen crying.
I would definitely recommend this practice. It was recommended to me by a few locals and now I know why. Even the ladies down in the main store were fussing wee Sheila and were genuinely upset to hear she was dying.
Thank you all. Its little moments that this that restore one's faith in humanity and touch our heart.
Emma explained in a compassionate and personal way that when the time is right what would happen. Other vets haven't done this and I know that when the time comes to say goodbye to my wee chum that she is in good, caring hands.
Thank you, Emma.