Vets4Pets - Newport

Unit 2B, 156-160 Cardiff Road
Newport
Monmouthshire
NP20 3AE

General

The friendly team at your local Vets4Pets in Newport are waiting to meet you!

Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need.  At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.   

 

Pet Health Plan

Please click here for more information

Opening times

Day Opens Closes
Monday 8:30 am 7:00 pm
Tuesday 8:30 am 7:00 pm
Wednesday 8:30 am 7:00 pm
Thursday 8:30 am 7:00 pm
Friday 8:30 am 7:00 pm
Saturday 8:30 am 12:00 pm
Sunday Closed Closed

Clinic reviews

5 Stars - 09-01-2018 - KATHRYN

3.4 Stars - 24-10-2017 - tk174ac

Very disappointed this morning to find when I get home that the medication dispensed was short, I rang and the only solution was to go back! I live too far away. Time to look for a vets closer to home, I think

4.8 Stars - 28-08-2017 - Mark G

I have spent quite some time attending the vets with our dog and despite a very stressful time with her health, I could not be happier with the care and treatment provided. Everytime we go all the animals are treated so well and with such consideration it is impossible not to score the services as the best possible

4.8 Stars - 21-12-2016 - melanie

Having helped our dog izzy rear her weakest pup twinkle I couldn't part with her she had a health problem but lived a couple of weeks from her 11th birthday. I had to make one of the hardest decisions to have her put to sleep.the team at vets for pets were caring and compassionate to our needs. Thank you all very much x

4.8 Stars - 16-12-2016 - kevin

thanks to paul for putting my dog izzy to sleep in a calm and compassionate way , i took her for a little walk down tredegar park before coming to you because she loved to run and swim in the river when she was younger , broke my heart but she was suffering , thanks again.

5 Stars - 04-09-2016 - Liz Adams.

A big thank you to Paul and kath and their team for their wonderful kindness ,expert attention and professionalism shown over the years to ruby Lola and lotta. As i am moving to Bristol I really hope the Bristol vets4pets can live up to their very high standard.

2.4 Stars - 04-07-2016 - Mr beatty

Unfortunately I had to have my bulldog major put to sleep,I chose private cremation.To cut a long story short I had £160 on me at the time and the bill was £243,I discussed this with Paul who said that was ok and that major would be picked up the following Monday and ashes returned for pick up the Monday after that.I said I could pay the remaining balance when I picked up his ashes,I was asked by Paul could I pay before that so I agreed I would.Now at about 11.30 on the Monday I recieved a call to tell me that as I had not paid the balance before the Monday of pick up major was left there for another week hence now it would be a further 2 weeks before I had major back.They had plenty of opportunity to inform me that balance had to be paid before pick up and they did not.I could not believe it I feel it is totally heartless and unprofessional ,I feel that in this day and age it's not about the animal or the customer but the money very unhappy I just want my bully back.

Vet Response

In response to Mr Beatty's review, I, Paul McCarthy, as the owner of Newport Vets4Pets, was saddened to read about this. We here at Newport take the subject of euthanasia very seriously, as I hope Mr Beatty would acknowledge, with the time and privacy given over to Major on the Wednesday 29th June. We understand that it is a very difficult and emotional time for any client and should Mr Beatty continue to be saddened by our handling of Major's situation, then I would rather, and be more than happy to, discuss the events with him at the practice. Unfortunately, owing to the sadness of these occasions we often find that instructions to clients can be misheard, and despite offering Mr Beatty a payment plan, something which is not our policy, it was clear the dates that payment had to be made by. Payment has to be made before collection of animals as we use an outside contractor for our cremations, who need payment on collection. We again are sorry for Mr Beatty's loss, but the actions that we carried out were simply as had been agreed on the Wednesday 29th June.
21-07-2016

5 Stars - 19-06-2016 - tamgapa papillons

Best vets in Newport always available when you are in need, we changed to this vets in 2010 when we were not satisfied with a previous vets practice treatment of one of our dogs and needed a second opinion, thanks to the staff who worked hard we have a boy who has his life back. we have used this vets ever since and always know we will get the best treatments possible and service. thank you Paul, Cathy, Nat and all other staff and nurses we owe you a lot Paul, Gail and the paps

5 Stars - 02-01-2016 - Betty Fish

I have enjoyed the very high quality of care provided by everyone in Rhian Bullocks team both to my cats and myself. Their skills, compassion and understanding set all other teams a standard of excellence which they will find very hard to meet We are very lucky to have them in Cardiff

5 Stars - 24-07-2015 - Rachael Phillips

They really are one of the best vets. They give good, solid advice without trying to sell you extras, they care for the animals and I have no worries that when my dogs are in their care they are being looked after and extremely cared for. Especially Cath, she is one of the best vets I've ever encountered, really friendly, knows her stuff and really loves the animals. Wouldn't hesitate for a moment to reccomend this vets to anyone! In fact, I've told all my friends!

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