General

The friendly team at your local Vets4Pets in Sunderland South are waiting to meet you!

Every Vets4Pets veterinary surgery is equipped with the latest in technology, which means we can offer your pets the personalised care they need.  At Vets4Pets our aim is to treat every pet we see like we would our own, but don’t take our word for it, come along and ask for a practice tour to see for yourself.

Pet Health Plan

You know how to keep your pet happy and at Vets4Pets, we know how to keep your pet healthy. That's why we've created a range of Health Plans that make essential routine treatments more affordable. Please click here for more information

Opening times

Day Opens Closes
Monday 8:00 am 7:00 pm
Tuesday 8:00 am 7:00 pm
Wednesday 8:00 am 7:00 pm
Thursday 8:00 am 7:00 pm
Friday 8:00 am 7:00 pm
Saturday 8:30 am 12:30 pm
Sunday Closed Closed

Clinic reviews

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Clair reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

I would defiantly recommend, all staff are friendly and professional and I would not think of taking my dog Max and cat Willow anywhere else.

Derek reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

Thank you for the compassion and understanding when I found a cat dead in the road. Thank you to Elaine for all she has done where others did not care I found empathy and understanding to reunite the cat with its owner.

T C reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 4.8 stars

Lovely practice all the staff are very caring

yes reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 1.8 stars

anyone thinking of joining vets for pets think twice it is all about the money and not about the care there are a lot of other local practices cheaper with better standard of care my dog is 6 hes been with them since birth as his mother regestred there all he been for is vac for life and few other minor things but it always about their sales over overpriced services i was encouraged to have a biopsy taken from my dog at a cost off 200 pond i had the biopsy it came back inconclusive i had 3 telephone calls regarding this and i asked can they repeat it again as i didn't feel enough was taken i was told pay 54 pound again i asked what for was told lab cost i said well what was previous 200 for or they wanted 600 further removal take my advice follow me and move onto smaller caring practice

Vet Response

Aug 07

We are sorry you are not happy with the service we have provided. The veterinary team have explained the process of FNA sampling and have explained the results received. We have offered various options for you and you have declined all of them. We understand that you feel we should repeat something for free however the results are not due to an error on our behalf but rather an inconclusive identification of cells. Further testing comes with costs, something that we have discussed and offered at discount for you in our communications.

Betsy reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

I had 4 cats who were registered elsewhere,unfortunately last time when I needed help for Lucy my elderly cat was poorly and needed urgent attention my other vet was not available,Vets for pets took Lucy even though she was not registered with them unfortunately Lucy had to be put to sleep the care and compassion we were shown was second to none even a lovely sympathy card we received afterwards.So thank you so much x

Charlie K reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

I cannot praise the staff at this practice enough for their professionalism the care and treatment given to Charlie during his long illness nothing was ever a bother to them even when I needed to make urgent appointment and when unfortunately Charlie could not fight any longer the compassionate and dignified way they treated both Charlie and myself and son was very professional

Wendy reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 1 stars

Firstly my dog is pregnant booked in for a scan was told £30 on the phone, went in scanner placed while she was standing no attempt to lie her down and i told i could pay for xrays so i didnt when i came out & went to pay was told £42 but i let that pass. Now my dog is overdue & wasnt sure if we needed a appointment or wait a little while longer so rang vets4pets to be told its £15 to ask someone there was no help or care if this dog needed further treatment or a even a appointment, rang another vet and got great advice so in future the other vets will be getting the puppies and my dog for treatment.

Vet Response

Nov 22

We are sorry to hear you were not satisfied by the service our practice provided. The consultation fee price is £30 and the pregnancy ultrasound price is £45. The veterinary surgeon, Keren, has confirmed she informed you of the scan price before moving through to the ultrasound scanner. Regarding the position of Missy during the ultrasound our protocol is to scan pregnant bitches in the standing position. Moving them to a lateral recumbency (on their side) or onto their backs would be more stressful for the patient and would not be beneficial in the aid of scanning, especially if positioned on their side. As a practice, we aim to be able to have a member of the nursing team or veterinary team available to help clients when they telephone however this isn't always possible. We feel a miscommunication occurred regarding the costs for a telephone conversation. We have provided further training on this with the team. We hope that Missy's pregnancy has progressed well.

Mick reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 1 stars

Lee reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 2.2 stars

CourtneyJF reviewed

Star GreyStar GreyStar GreyStar GreyStar Grey Star GoldStar GoldStar GoldStar GoldStar Gold 5 stars

Absolutely wonderful staff couldn’t be more helpful. Reassured all my concerns and answered all questions as I’m a bit of a worrier completely made me feel at ease and that my bunny was in safe hands.

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