Liz Buchanan BVSc MRCVS
Keymaster
I'm so sorry to hear that you had a negative experience, especially at the end of your pets' life. Euthanasias are highly emotional consultations at the best of times and take a lot of experience to get right. I beleive that vets should estimate fully for euthanasia and most do - although sometimes, it can seem a bit awkward to break away and talk about money at such an emotional moment. As you can imagine, clients - most of whom would already be very upset - often take exception to it ('my dog was about to be put to sleep and needed extra sedative and they were only bothered about making sure I was happy to pay the money'). Some vets have a separate, flat, 'sedation for euthanasia' fee to avoid this problem, because while sedation does take up time and drugs, the level of heart / colour / blood pressure monitoring required in that situation isn't usually the same. Others have an overall final euthanasia fee that accounts for the size of the animal and doesn't ask for mls of sedative to be added later. It sounds as though your vet got the presentation of the procedure and prices very wrong for you. They may not have been helped by an underlying charging policy, or perhaps by their lack of understanding of it. Situations like this are usually about the performance of that vet using that system in that situation on that day - (and sometimes their underlying pricing policy) - not about the person's value / ability as a vet overall and sonetimes not even about the company. I agree that it was very important to make the company aware however, because if this has happened to you, it can happen to other clients and staff trainings on the subject sound to be in order. Euthanasia, when everything goes well and there is a pricing system that works for it, can be a very positive experience.
Report