Forest House Veterinary Group Windsor28 Clewer Hill Road
Forest House Veterinary Group (FHVG) provides a professional and caring healthcare service for pets in a clean and friendly environment. With excellent facilities and full air-conditioning throughout, Forest House Veterinary Hospital is comfortable for both animals and owners. With free on-site car parking, easy access from all directions, our Hospital and branch surgeries are conveniently located to meet all of your needs. FHVG is an RCVS (Royal College of Veterinary Surgeons) Accredited Practice Tier 3, as well as a Veterinary Nurse Training Centre.
5 Stars - 22-12-2017 - Sandra
Had an emergency appointment for my dogs eye infection..My dog isvery nervous of other dogs, no problem we were let in through a side door into a consultation room. Treatment carried out the same day by a wonderful vet and nurse/receptionist. Re visited today for review appointment, same applies such professional caring people. Thank you .
Vet ResponseThank you very much for your review. We know many dogs find it stressful to come to the vet and we always aim to make it as easy as possible for them, and you, so thanks for the feedback. Kind regards Anne-Marie Griffiths Practice Manager
5 Stars - 21-12-2017 - Tina
The service given by the team in Windsor is second to none. Donna on reception is a superstar. Keep up the good work!
Vet ResponseThanks so much for your review we really appreciate it. Anne-Marie Griffiths Practice Manager
4.4 Stars - 21-12-2017 - Maria
We have got two little pugs , and we are very news here in the country , forest house veterinary help us a lot with everything
Vet ResponseThanks very much for your review. We are glad we've been able to help. Regards Anne-Marie Griffiths Practice Manager
5 Stars - 25-11-2017 - LK
Vet ResponseThank you very much for taking the time to give us this review it is much appreciated. Regards Anne-Marie Griffiths Practice Manager
3 Stars - 24-11-2017 - Robert
Rip off cost for critical pet medicines. Disappointing and ridiculous mark up £6.99 (online from several suppliers) up to £18.60 is not justifiable. This feedback is decent, legal and honest it will be interesting to see if it is suppressed or censored in any way.
Vet ResponseFurther to our discussion on the telephone, sadly we cannot compete with the online suppliers who do not have to provide premises – and therefore extra overheads. Our drug cost includes the prescription charge which is the vet or vet nurse's time, training and experience in safely prescribing the drug for the individual pet. The online suppliers charge obviously does not include this as they are simply dispensing. We are always happy to write a prescription if you would prefer to source your medicines online, and can advise on reputable suppliers.
4.8 Stars - 23-11-2017 - CruiseCats
My kitten's health degraded quite quickly. I got calls throughout the night as test results came in and, unfortunately, my choices became clear. The vet spoke to me in a very kind way, explained to me all of the details I needed, and advised on the most humane choice and timings. I was very grateful to be treated so well and to have my kitten treated so well in her last hours.
Vet ResponseThank you so much for taking the time to give us this kind review. We appreciate this was a very difficult and upsetting situation for you. Kind regards Anne-Marie Griffiths Practice Manager
5 Stars - 23-11-2017 - Emma
Highly recommend Forest House, lovely friendly and helpful practice. 5*
Vet ResponseThank you so much for taking the time to give us a review. Its always lovely to pass this feedback on to the team. Regards Anne-Marie Griffiths Practice Manager
5 Stars - 15-10-2017 - Sally
I have been with Forest House for 16 years and can never fault them. They are passionate and I would not trust anyone else with my dogs.
Vet ResponseThank you so much for taking the time to write this review. We really appreciate it Kind regards Anne-Marie Griffiths Practice Manager
5 Stars - 12-10-2017 - Jo
A really friendly practice. Have been with them for 17 years for my cats and dogs. I trust them implicitly and they have helped us through the good times and the difficult times. Highly recommend
Vet ResponseThank you so much for your lovely review and for taking the time to do this it is much appreciated. Regards Anne-Marie Griffiths Practice Manager
5 Stars - 27-09-2017 - Fran and Jules
I took my puppy Jules to the vets for the first time for both of us today, when calling to make an appointment in the morning, the reception team were so friendly and welcoming. When arriving at the centre Jules and I had a warm reception and made to feel at ease. Brilliant assessment from the Vet, with all my questions about being a first time dog owner answered and put to rest. We are booked in for second Vacs in 2 weeks, we look forward to going back. Signed up to the Pet Plan - great value for money. Thanks!
Vet ResponseThank you so much for taking the time to give us this lovely review. We hope you have lots of fun with Jules. Call or pop in anytime if you have any questions. Regards Anne-Marie Griffiths Practice Manager