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Rushden Vets

Name: Rushden Vets
Address: Rushden, NN10 9TA
Telephone: 01933 314199
Rating: 5

163-165 Wellingborough Road
Rushden
Northamptonshire
NN10 9TA

http://www.rushdenvets.co.uk contact@rushdenvets.co.uk 01933 314199

15 Reviews - View Reviews

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General

Rushden Vets is a local veterinary clinic in Rushden, Northamptonshire. We are devoted to delivering exceptional veterinary services to you and your pet. All of our staff have a passion for our animals and we aim to give pet owners the best possible veterinary experience.

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Opening times

Day	Opens	Closes
Monday	8:15 am	7:30 pm
Tuesday	8:15 am	7:30 pm
Wednesday	8:15 am	7:30 pm
Thursday	8:15 am	7:30 pm
Friday	8:15 am	7:30 pm
Saturday	9:00 am	12:30 pm
Sunday	Closed	Closed

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Clinic reviews

15 Reviews

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shornalou reviewed Oct 26

I am so please with this vets. My little baby was attacked today and if it wasn't for this man then he wouldn't have got out of this dogs mouth. My dog is only 5 months old and was in so much shock and pain today, broken teeth and had been treated worse than a chew toy but whilst i left him in the vets hands for over 6 hours he's come back to me this evening and is on a the road the (hopefully) a speedy recovery and all the work that these vets put into Skittles today honestly was outstanding and i'm so glad that they have helped my little boy and honestly made him pull through this and come out the other side, so happy he's walking again and eating. Thank you so much for you hard work on treading my little boy!

Vet Response

Oct 27

Thank you for your kind words. You are very welcome. We hope that Skittles is doing well today x

Dorothy reviewed Oct 22

I have used this practice for many years, looking after at least nine of my dogs and they still care for the current four Jack Russells. Two of these live in Tempsford, Bedfordshire and I myself in Thurleigh, it is a testament in itself that the two which are now in Tempsford also still come to see the staff here, my son would not have it any other way. The staff have seen us through the stresses of dear old friends being put to sleep, new pups being born and growing up, and several operations including an emergency life-saving operation, with a full recovery. Recently they removed a large growth on the bottom of my Bob (Sir Robert) which had been troubling him and bleeding for several weeks. This operation was finally agreed to after various other treatments had been tried, as the only way to improve his quality of life - hewould have been dead long ago were it not for all their care. He is about to celebrate his 17th birthday, still goes for walks, worships food and is a very happy chappie! :-) I have honestly never known such friendly, caring and efficient people at a veterinary practice and I tried several until about twenty years ago when I finally found them. I cannot recommend them highly enough.

Vet Response

Oct 23

Thank you Dorothy for your lovely review. We are pleased Bob is doing very well. One special young man!

Baker reviewed Jul 05

We have just spent two hours with our dog, Woody at the vets. The reception staff were lovely and put us at ease during what could have been a stressful time for us.Angelina and Simon made time to explain everything to us with such kindness and professionalism, I know that Woody is in good hands. Many thanks to you all.

TT reviewed Apr 01

Rushden vets came highly recommended to me. Staff are friendly, helpful and very professional and happy to answer any questions. 10/10 service.

tony reviewed Mar 23

I have found this practice to be so friendly and professional from reception to veterinary staff. They go out of the way to be helpful and a cheery smile and hi whenever they see you across the counter. Recently I had the unpleasant task of making the decision to send my friend of 15+ years to doggie heaven. I was supported at this time by Fiona who remained with Bruno and I during his last moments. She sat on the opposite side to me and was stroking his paw in a natural and possibly unknowing action. No rush, long as I liked to cuddle him, few tears and off when ready with lead and collar in a bag. Thank you Fiona, I know you loved and admired his bravery wen he faced difficulties. To all staff, thank you, to Simon, Fiona and Zoe an extra big thank you, for all your kindness and care in looking after our 4 legged friends. Can recommend this practice to any one who wants the best treatment for their pets. Anthony A Garrard.

Rushden V reviewed Jan 13

Love Rushden Vets. Care for my old dog and my puppy all excellent. Professional, timely and very friendly.

Janet C reviewed Sep 18

What absolutely lovely people! My partner and I took our beloved cat in because she had an abcess. The vet treated her initally then the nurse treated her for the next three days. We were kept informed every day about the treatment and medication she had received. We were also advised very early on that she might need an operation but they were using medicine and cleaning to try to prevent this. They spoke to us about what was best for our cat and the financial implications because they are aware that not everybody is financially well off. On the fourth day, after discussions with the vet, we decided that it would be kinder to put our gorgeous cat to sleep, as she was in a lot of pain and because of her age the chance of the operation being a success was not good. Saying goodbye was awful because I had her from an 8 week kitten but the vet gave us as long as we needed to sit with her before she gave the injection and was supportive throughout. The fees at this vets are the lowest we have paid which must help a lot of people and we spoke to three vets, a trainee vet, a nurse, the practice manager and two receptionists during our visits, who were all really friendly and helpful.

Barbara reviewed Aug 04

I would like to thank all the staff at Rushden Vets for the care and treatment of Doris over the last couple of months. I know she was in the best hands and you did everything you could for her.

No h reviewed May 10

We had an appontment for a pet pass port the vet didn't turn up for that appointment so we rescheduled for the next week. No apology from the vet for missing the first appointment . He failed to tell us that we could not travel for 21 days after the rabies jab we have now had to cancel our holiday because of the lack of proffessionlism

Vet Response

May 21

We are sorry you have felt the need to give Rushden Vets a negative review. We are sorry to learn that you were dissatisfied with the service you received from our clinic. We always try to ensure that our clients and their much loved animals, receive the gold standard of care they deserve. If any client or any primary practice that subscribes to our service have comments or issues they want to highlight, we actively invite them to let us know so we can constantly evaluate the service we are providing from the perspective of our clients and we thank you for bringing your concerns to our attention. We do apologise for the delay on the day in question. Unfortunately, due to circumstances beyond his control, our veterinary surgeon was detained and was expected to arrive within 20 minutes of your appointment time. Our reception staff offered you the option to wait, or to rearrange the appointment later on the same day, or the next day. However, the appointment was made for a week later. Our Clinical Director has made attempts to contact you by telephone, but to no avail. We would like to assure you that we are taking all the necessary steps in relation to the development of our standards, not only clinically but client care as well. As a company, we are dedicated to investing in staff CPD (continuous professional development) to ensure we are constantly delivering the gold standard of care our clients and their beloved pets. If you wish to discuss further, please contact us on 01933 314199. Thank you

Sergiu reviewed Apr 03

Always respectful, friendly and professional!

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